Email and Exchange

Email is one of those things every smartphone has to nail. It’s an absolutely critical part of mobile productivity that there literally is no margin for error, as even small changes can make an experience either completely usable or totally awful depending on the platform. Gmail on Android is so compelling that I know many a person that use it solely because of how nicely integrated it is.

Starting off the email tile shows shows a number that doesn’t correspond to the number of total unread emails in your account, but rather how many have arrived since last you glanced at it. I actually really like this idea. It’s a simple way to notify you that new stuff has arrived since last you checked out the mail application, without overwhelming with some evil gargantuan number of unread messages. Messages read on the desktop or elsewhere still decrement the counter like you’d expect.

Jumping into the mail application itself is a bit of a shocker the first time. While the rest of the WP7 is primarily white text atop black background (unless you changed it in theme settings), the mail application is entirely black text on white background, and there’s no obvious way to change it. Not a huge deal, but it’s a bit strange that mail exists on its own outside those theme settings.

The default view is simply of all your messages in a timeline. The sender’s name is huge, followed by subject and then a one line preview of the message.

Pivoting right brings you to a view with unread messages only, followed by flagged and urgent. Unread view is very useful - I’m honestly shocked other platforms haven’t implemented something similar. Flagged and urgent aren’t as useful, just because starred doesn’t translate to flagged (at least on Google Sync exchange for me), and urgent messages are usually anything but.

Buttons at the bottom compose new email, enable multiple selection, bring up the folders view, or sync respectively. Tapping on the ellipsis for more options lets you get to more settings or add another email account.

Multiple selection on WP7 actually doesn’t require using the button, which makes me wonder - why bother including one? To do it, just tap at the far left of any message, and a small box will glow, letting you know you’re about to enable multiple selections.

Then you can check lots of things and delete, move, mark read or unread, or flag.

There’s also obviously landscape support for everything in the email application. Go back to the normal view, hit folders, and you can view things stored locally on the phone like drafts, or view all the folders on the exchange or IMAP account:

The email compose screen is spartan, but the same can be said for iOS and Android. Start typing a contact’s name or email address, and you’ll get suggestions. Interestingly enough, WP7 does elect to append a default signature to every email - “sent from my Windows Phone.”

You can expand options and set priority (if you like marking everything urgent), and get to BCC and CC fields. There’s also obviously an attach option which right now just lets you attach photos one at a time. Photos get reduced in size to 1630 × 1222, and are compressed to around 350 kilobytes. There aren’t any options to send full size images, unfortunately.

If you close or hit back, you’ll get a save, discard, or cancel dialog. Drafts go into local drafts which you can get to from folders, but not up to a folder of your choice.

All the text composed in the mail application gets typeset in Calibri, whether you like it or not. There’s no formatting options from the email compose screen. Other than that, email is just what you’d expect it to be.

One thing that’s interesting which Anand and I both noticed regarding WP7 mail is that changes like deletion aren’t immediately propagated out. Neither him on IMAP nor me on Exchange saw messages delete immediately. If you want to see those actions reflected on a desktop client, you have to force a sync immediately after making the change. This is somewhat unusual, since everyone else forces those updates to happen immediately instead of later on.

There’s setup support for a variety of common email services, including Windows Live, Outlook (Exchange), Yahoo! Mail, Google, and any POP or IMAP box. Under Exchange you can sync contacts, calendars, and email. Google does the same, and you can specify mandatory SSL. Inside the account options options for grabbing everything or just the past 3 days, 7 days, 2 weeks, or month. Download new content has settings for manually syncing on a schedule or as items arrive (pushed).

The only field I’m uncertain about is logging, which defaults to advanced but has a field marked ‘off (recommended).’ I’m not sure where these logs are going or what they’re used for, but this field is here.

Messaging Putting the Phone in Windows
Comments Locked

125 Comments

View All Comments

  • x0rg - Wednesday, November 3, 2010 - link

    To me it looks like Microsoft just needed to release something ASAP. Later they can work on interface improvement, I mean fonts, sizes, blocks, text location, easy shortcut access, backups, etc. There are tons of things to improve.
  • landswipe - Thursday, November 4, 2010 - link

    "The downside to this layout is that every time you want to enter a different URL, you’ll have to rotate to portrait, enter it, and then swap back. Same if you want to change tabs or use a favorite. That can get a bit frustrating if you’re used to viewing pages in landscape, but not totally killer. There’s an impressively fluid rotation transition between portrait and landscape, however."

    Same theme through the whole article...

    Little Upside... bit more downside... a little frustrated?... but HEY come on we are friends!!! there is some cool animation by our designers to make up for it all :D <cheesy grin>

    It stinks of slight of hand, and overall sounds like an epic fail waiting to happen... This just won't compete.

    As a developer, I don't think the apps/games produced are going to cut it... With Android and iPhone you can at least write cross platform opengl games in C++. dotNet is just pure lock-in.

    I hope they sell just enough of these things to put an early end to it... I have a feeling a lot of people are going to get fooled.
  • jeans_xp - Sunday, November 7, 2010 - link

    It's bad news for us, AMOLED is not used.

    www.mobilegoing.com
  • vhx - Tuesday, November 9, 2010 - link

    Only problems I have are no custom ring tones (really now...). No messenger support yet. No clue about 3rd party apps, no one is talking about it. Will it be like Android or the tight control Apple has? I couldn't find any article talking about this.
  • DKant - Saturday, November 13, 2010 - link

    I got through 15 pages and that was it. I have already decided this is my next mobile-platform anyway (unless I start hearing rumors of a hologram-projecting iPhone 5), no point reading the remaining 200. I can't imagine the amount of patience it must have taken to WRITE this behemoth! :) Of course it's your job, you've been doing this forever etc, but still.

    Man, finally. A "proper" competitor to iOS, which was getting a little stale. And I have too many issues with Google's approach to consider any of the quadrillion models on offer.

    Well. I do hope WP7 sells and lives longer than the Palm. :_(

    (And I'd never imagined I'd finish a post with this..)

    To Microsoft!!
  • CSMR - Saturday, November 13, 2010 - link

    Very informative review, but shouldn't this site be serving people who are technically minded rather than the average consumer?

    There is no question WP7 has a lot of excellent points.

    But I'm not sure how you can accept a system that does away with files, and uses a limited sync system to move content around in approved ways.

    Or call software "The Best Smartphone for Music Lovers" when:
    - it believes that music consists of "songs" written by "artists" and put into "albums", when only a minor part of the history of western music is of this form
    - it does not allow a folder structure for navigation, only limited tags of the above form
    - gapless playback is incomplete

    Microsoft needs prodding to update the system in a way that retains the new features and GUI but also implements the basic features. If it doesn't get this from tech sites, where are we left? Perhaps Windows 8 will decide Turing completeness is no longer important, people just need to be able to do x, y, and z as simply as possible. I'm sure there are a lot of people at Microsoft who want WP7 to be a real OS - without changing usability. They just need a bit of support.
  • Millsington - Tuesday, November 16, 2010 - link

    Excellent point about folder navigation, I had forgotten about that. It is sorely missed in modern music players.

    Sadly, I don't see the issues you raised being addressed for some time unless WP7 really takes off.
  • billybarker - Tuesday, November 16, 2010 - link

    Check out these Windows Phone 7 Application Icons - there are 350 icons in the set. http://goo.gl/rMk08
  • warden6 - Friday, November 19, 2010 - link

    I've had my HTC 7 Mozart for a fortnight. I like it. I like the big square icons on the Start screen (although I've toned down the colour as much as possible); I like the integration with Google Mail, Contacts and Calendar (yes it does work, set it up as an Exchange server); I like the threaded conversations for texts like the iPhone; the music player is good; oh, and it's not a bad phone either.

    There are some issues -- there's no Messenger client, gapless track playback is haphazard to say the least, there's a limited range of alerts/ringtones and you can't add more, and battery life is a bit short. Especially with push email. Hopefully some of those can be fixed, but they're definitely not deal-breakers for me.

    What I can't figure out is how to do "Inverse" on the scientific view of the calculator. No inverse-sin, inverse-log, etc. That's not a deal-breaker either, I don't use those very often! But it's an odd omission.
  • anistoona - Sunday, November 21, 2010 - link

    " but while home I don’t use those apps as much. Instead my smartphone behaves more like an SMS, phone, email, camera and web browsing device, and it’s in those areas that Windows Phone is easily just as good as the competition."

    With all my respect: If I need only the SmS, phone, email, Camera and web borwisng things form my handheld device, I would like to buy a 150$ Symbian phone, I don't need to buy an up to 700$ smartphone to do that things!!

    WinMob 5, 6.x was the system which puts the definition of what " Smart Phones" should capable of, and disappointingly Microsoft chose to give up that system and replaced with a modified copy of Old, aged and discontinued competitors system ( I mean first generation of iOS ) ..

    Really good choice Microsoft !

Log in

Don't have an account? Sign up now