Software

While software tends to be a bit of a side note in reviews, it really is a crucial part of the experience. Without a good UI, the entire experience can be ruined as a result of these issues. This leads us to CM11S, the first official UI released by Cyanogen. For the most part, this UI really is just a lightly re-touched version of what we see in Nexus devices, but with a large number of extra features. For example, we see a revamp of the quick settings menu, with horizontal quick settings in the notification drawer along with a large number of available quick settings tiles in the quick settings menu.

Of course, CM11S goes much deeper. There really is an immense amount of customization available to the end user, from a custom boot animation to new icons, fonts, wallpapers, sounds, and overall system UI themes. While Holo is the official AOSP UI, CM11S ships with Hexo which is largely similar to Holo, but with a strong emphasis on hexagons throughout the UI. Many of the modifications that one might be used to from a custom ROM are present here, such as the ability to dynamically change the battery icon in the status bar, the way that the clock is displayed, reception representation, gestures to turn on the flashlight or the display, re-mapping the rather dim capacitive buttons, enabling or disabling on screen buttons, permissions management, changing the size of a pattern unlock, changing the lock screen altogether, and similar customizations.

While one can spend their time defending choice for the sake of choice, I definitely question the value of all of these additions. While some will value the ability to deeply customize their OS, for anyone that is even remotely unfamiliar with the idiosyncrasies of CyanogenMod and Cyanogen they will find their experience to be deeply frustrating. While I've already detailed some of the usability issues present in the camera application, many of these features fundamentally don't make sense. The notification drawer's "quick access ribbon" out of the box is simply a row of icons that can have very little meaning at times. While one can guess that an airplane is for airplane mode and a flashlight is for the torch, a circular arrow is utterly ambiguous in nature. Given the quick access nature of this menu, one might guess that this is a rotation lock toggle but for one reason or another it's actually the auto-sync toggle.

These issues extend to the point of being outright frustrating for average users. While one might guess that setting up lockscreen protection through the security menu as with almost every other UI, CM11S places it in the lockscreen menu which definitely can make for some level of difficulty in adapting from other devices. Something as simple as the pattern lock becomes complicated as one is given an almost ridiculous amount of choice from a 3x3 to 6x6 pattern. While a 4x4 or 3x3 pattern makes sense, 5x5 or 6x6 is almost guaranteed to be wholly unnecessary for an OS that's supposed to target a large number of users that may or may not be accustomed to the Cyanogen UI experience.

Finally, it's hard to argue for extensive customization of most visual aspects, as it's really far too easy for themes to rapidly diverge from meshing with Google design lines quite rapidly. While I'm sure that there are people out there that will like whatever themes are available using the CM11 theme engine, it's really hard to argue that this is a good thing for cohesive experience. The sheer number of issues with the camera alone is enough to question whether this level of customization is worth dealing with the likelihood of buggy releases.

While there are a lot of issues with Cyanogen's approach of throwing every possible option to the user, to their credit a great deal of the experience does come out quite enjoyable once one has spent enough time actually figuring out what each option does. For example, while on most phones it's pretty easy to fill the status bar with an NFC indicator, WiFi, cellular reception icons, battery icons, battery percentage text, and the time, this can be avoided on the OnePlus One. Various elements can be removed if desired, and things like the privacy guard application allow for a great deal of fine-tuning to ensure that applications don't have more permissions than necessary, although this could cause unintended behavior in an application. In addition, the overall experience has been consistently smooth and performant, with no real lag. The real issue here is that CM11S has taken the kitchen-sink approach to UI design, to the detriment of the user.

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  • martyh1 - Thursday, January 15, 2015 - link

    I agree. But that's for me. Other users have different needs. For me, 64GB is way more than enough. And my Note 3 is not benefiting me by having an SD card slot when I have to take off the cover to get to it. For me, an SD card slot is most useful if you can insert/remove it extremely easily.
  • tipoo - Wednesday, November 19, 2014 - link

    Yeah, that's my primary concern. Though the 32GB is reasonably priced, especially compared to other high end phones.
  • tipoo - Friday, November 21, 2014 - link

    Actually 64 for just 50 more, not 32... quite reasonable. That would be good enough for me.
  • dawheat - Wednesday, November 19, 2014 - link

    Surprised there's no mention of touch issues. My OPO is decidedly my backup phone now, even on the newest firmware, b/c the touch response still isn't as good as other brand name phones. It's gotten much better but you still get missed swipes, zooming when you didn't mean to, etc. To me, it's a big negative to an otherwise excellent phone.
  • ratbert1 - Wednesday, November 19, 2014 - link

    I was trying this phone out while I had my N5 on L preview. I have been trying to decide whether to keep my N5 or this. I love the display and the software works for me except for transition stuttering at times. I agree there are way to many customization options for me to become familiar with as far as themes. I do enjoy the battery life. Even in remote locations where my other two phones will be dead by late afternoon, this still has 30% left. In the end I can't get over the size. I keep my phone in my front pocket and this is too big. My hands are not big, so it is a two handed affair all of the time.
    Since getting and enjoying Lollipop on my N5, I will keep it and sell the One. I will definitely miss it though.
  • Jax Omen - Wednesday, November 19, 2014 - link

    Can we please get someone who isn't busy fellating Apple to review android phones? Seriously, so sick of this guy. I don't even have to know what the phone is to know how the review will end, every one of his android phone reviews ends with "it's not a bad phone, but there are better options in the market". EVERY. SINGLE. REVIEW. This one bafflingly adds "too much choice having decisions to make on my phone confuses me" just to further drive home the point that he's in a love affair with Apple.
  • Master_Sigma - Wednesday, November 19, 2014 - link

    The author doesn't fellate Apple in this review at all. In fact he spends a lot of time praising its hardware (except for the camera) and overall design. Its only in the software that he feels it needs work and, as a OnePlus One owner, I completely agree with him. The software really does need a lot of polish before it can punch with the flagships. However, given the price ($350 for 64GB of onboard storage is insane) its very easy to overlook the software issues. That, and OnePlus has been very good so far with keeping this phone is updated. The last 2 updates alone fixed alot of issues that earlier reviewers like Marques Brownlee were having.
  • mrex - Wednesday, November 26, 2014 - link

    Polish what? The software is excellent already (44s).
  • Phasenoise - Wednesday, November 19, 2014 - link

    I think you've got blinders on. The review was actually pretty positive and notes while not suitable for direct comparison to high-end smartphones (does not mean Apple), the price is good and the compromises may not bother you.
  • tipoo - Wednesday, November 19, 2014 - link

    Did you just have that in your clipboard to post without reading the review? Apple hardly got any mention, and the review was pretty positive. Pointing out the negatives is a reviewers /job/, so I don't know why you'd knock that part...You know, unless you're fellating Oneplus.

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