Conclusion

Despite the moderate shortcomings of Microsoft's platform, due at least substantially to its relative youth, I can't help but continue to be bullish on Windows Phone. It's still very clearly an also-ran despite the sometimes brilliant innovations and design at its core, but it also suffers from having to build its brand essentially from the ground up. I'm not entirely convinced this is the platform for gamers or serious power users, and I think the fact that I'm the only AnandTech editor using Windows Phone as their daily driver is telling.

I absolutely think Windows Phone is one of the best options, if not the best option, for the average consumer that wants a fairly robust smartphone, though. That's only further solidified by the additions in WP8. Of all the people I've shown WP8 to, only one has actually disliked it. For most users, Microsoft has effectively out-Apple'd Apple in producing an experience that's easy to use and easy to understand. For me, personally, WP7.5 and now WP8 aren't just adequate for my daily use, they're perfect for it. The social media integration in Windows Phone is absolutely fantastic, and the operating system is a joy to use.

With WP8, Microsoft has also brought the hardware up to where it needs to be. The HTC Windows Phone 8X isn't some bargain basement phone; this is a modern handset with a dual-core SoC from Qualcomm, a reasonably fast GPU, a healthy amount of memory, a beautiful 720p display, and overall excellent industrial design. It has all the modern bells and whistles but LTE (available on the MSM8960 version), including front and rear-facing cameras (complete with Skype support), dual band Wi-Fi, and an NFC radio.

Two problems face Microsoft at this point. I feel like the Windows Phone experience is solid enough that it can sell itself just by getting the phones into peoples hands, so long as they're willing to keep an open mind and not immediately just think "oh, well it's not an iPhone" or "oh, well it's not Android." That's a tough thing to do, but those "swing state voters" are out there in great enough abundance to make a difference.

The other problem is the lack of a solid app ecosystem, and this is something that looks to be improving by the day. Microsoft is throwing a lot more weight behind WP8 than they did behind WP7 because they need it to be successful, and while I think gaming may be a reoccurring problem, popular services are liable to start appearing on the platform with greater and greater frequency.

Ultimately I would recommend both Windows Phone 8 and the HTC Windows Phone 8X without hesitation to the vast majority of users. Users stuck in Apple's ecosystem might have a hard time migrating, but Google users will only have to sacrifice some of their apps; Microsoft has done a lot to integrate outside services and streamline them with their own. If you're already on Windows Phone 7.5, I'm sorry you got hosed, but this is a worthwhile jump to make and a much safer one. Windows Phone 7 was Microsoft getting their foot in the door, but 8 is the chosen one. You'll get a better phone, a better operating system, better support, and a better collection of apps available.

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  • ananduser - Monday, January 28, 2013 - link

    "Gamers for example are forced to use windows because of DirectX. MSFT refused to follow open standards."
    What a load of bull. DirectX was a tremendous effort on MS' part that had them derided by the game outfits of the 90s. Like Apple feels that it has a responsibility towards its users to create imessage, facetime and airplay so is MS responsible towards its users to create a gaming API(keep in mind OGL was built with CAD in mind not gaming).

    Office/Exchange are just the best in their market segments.

    Furthermore with Windows you're locked within software not sotfware AND hardware like with Apple. I would happily pay Apple for OSX and iWork to run on my PC but unfortunately I am forced to buy another set of redundant x86 hardware to be able to run said software. Vendor lock-in is significantly more atrocious if it's Apple's style.
  • RevLuck - Monday, January 28, 2013 - link

    I noticed the Lumia 920 battery info seems wrong, It's not removable.

    I've been using Lumia 920 for about two months now and love the phone, coming from Android, the tiles fit me lot better than widgets. Easy, consistent and you can fit lots of info in one view. While there are still features that I miss from Android, I don't think I could go back.

    For me, the two features that really stand over X8 are the wireless charging and super sensitive screen. Twice in few weeks I've been freezing my fingers off trying to use phone outside before realizing I can just put the gloves back. After getting used to the wireless charging its the kind of convenience I would probably find hard to go back on. I guess I'm lazy :)

    I pretty much thought both features as gimmicks when I bought the phone, but now I hope my next phone will have them too. I just wish the charging pad prices would go down, the current price point is pretty ridiculous.
  • shompa - Monday, January 28, 2013 - link

    I hate that people still thinks its great dragging files back and forth in explorer. That is 1970 thinking. A good OS should make it so you never have to see the filesystem.

    How should a person with a huge library do? I have had over 40K songs in my library since 2002. In "Windows" thinking I should drag and drop the stuff I want.

    No.
    The computer should do the work for me.

    Give me songs, rated 3 stars and above, that have not been played for the last week.
    Smart playlists.

    It amazes me that people still 11 years later don't use playlists, automatic syncing and so on. This is typical Windows thinking. So 30 years after the fact.
  • boozed - Monday, January 28, 2013 - link

    Wow. Hate's a pretty strong emotion to feel towards someone... Especially people whose only crime is that they want to be able to do things a certain way.

    If I wanted to be churlish I'd have said "...they can do things for themselves." instead, but I won't.
  • madmilk - Monday, January 28, 2013 - link

    You can use rsync for syncing and playlist files (duh) for playlists.

    Or you can wait for the music management software you're using to suddenly come out with a craptacular update (cough iTunes and Winamp), and then wonder what the hell you're going to switch to.
  • piroroadkill - Monday, January 28, 2013 - link

    I could do exactly that, with smart playlists, using my player (J River Media Center), but you know what, I don't bother.

    I prefer exposing the files and doing it manually.
  • karocage - Monday, January 28, 2013 - link

    "How should a person with a huge library do?"

    You should probably either continue using the Zune client with WP7.5 or the new desktop client for WP8. Using Windows Explorer would be a pain for that.
  • dragonsqrrl - Monday, January 28, 2013 - link

    "If you're one of the precious few people who invested in Windows Phone 7 and 7.5 like I did, Windows Phone 8 is going to feel pretty lackluster initially, if not even capable of engendering a mild feeling of resentment. Windows Phone 7 was a rough draft and a product with no real future the moment it left Microsoft, and they knew it."

    Microsoft did the exact same thing to Zune HD users, otherwise known as Windows Phone 7 beta testers. Anyone who owned or followed the news about the Zune HD a couple years ago should know what I'm talking about. And lo and behold they've done it again, although the situation with the Zune HD was far more severe. And this is why I didn't get a WP7 device, and I won't be getting a WP8 device. Microsoft has proven itself time and again to screw over its customers and early adopters in the mobile market for the sake of its grand mobile development plans.

    I'm actually a little surprised Microsoft repeated this behavior twice, but now there's no doubt in my mind that it's systemic. They essentially use their customers as nothing more then beta testers, and each revision of their mobile platform is nothing more then a brief, unsupported, unadvertised stepping stone to the next thing. I'm sure not supporting or investing in a new platform saves a lot of money, initially, but eventually this kind of behavior is going to catch up with Microsoft in a big way, if it hasn't already. They're probably losing a lot of potential and once loyal customers.
  • karocage - Monday, January 28, 2013 - link

    I'm still trying to figure out what I got screwed on as a WP7.5 user. All my apps I bought would still work and be useable on a new WP8 phone so....? They didn't give me a new free phone? This is asserted in the article multiple times without ever laying out what the tangible harm is. And neither did you here.
  • steven75 - Monday, January 28, 2013 - link

    You lose out on any apps made for the WP8 APIs, obviously.

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