There is very little to not like about the ioSafe SoloPRO. It has received universal praise from all quarters for solving one of the important issues in protecting data storage media. The technology behind the units looks quite solid, and the important fact is that ioSafe currently has a track record of recovering its customers' data 99.9904% of the time. I have seen various reviews pointing to the weight and noise of the unit as drawbacks, but I don't believe they are that much of an issue in the market which ioSafe is targeting with this product.

The necessity to protect one's data from fire and water damage can't be overstressed. For small amounts of data, an online backup service should suffice. However, this is not practical when large amounts of data are involved. Many small and medium businesses continue to remain paranoid about cloud storage. In such circumstances, solutions like those provided by ioSafe are the best bet.

For the consumers, ioSafe seems to be the only game in town for disaster proof storage. The good news is that the lack of competition hasn't kept ioSafe from innovating and trying to bring down the cost of their units.

For ioSafe, the issue is not about market competition, but more about consumer awareness. Most users don't realise the need for disaster proof storage until it is too late. That said, the rise in popularity of online backups means that ioSafe has to be able to provide more storage and multi-disk configurations in their enclosures to the end users quite soon. We do have some other suggestions also for ioSafe:

  • There is not much protection against mechanical drive failures. Even in the case that forensic data recovery is able to retrieve the data, availability takes a hit. Some sort of multi-drive configuration with a RAID-1 or higher array needs to come to the market.
  • In addition to local storage units, NAS configurations would be a good addition to the offerings. In fact, I do see that ioSafe used to offer local RAID configurations and NAS configurations in a tie-up with ReadyNAS. Strangely, I see no mention of this in the current ioSafe site. It would be interesting to see how ioSafe reinvents its offerings in this area. That said, SoloPRO units can always be hooked up to an appropriate NAS and the drive mapped on the network for use as a disaster proof backup.
  • In my initial correspondence with ioSafe, I had made it a point to enquire about their reasons for not going with enterprise class drives. ioSafe pointed me to an article suggesting that there is not much difference between the consumer and enterprise drives in terms of reliability. I am convinced about ioSafe's approach, but it is quite possible that some consumers might want enterprise class drives inside their units.
  • ioSafe has some interesting patents lined up, such as the one for disaster proofing a storage device which can be used in a standard PC chassis drive bay. It would be interesting to see if ioSafe can bring a standard drive bay sized disaster proof storage module for use in PCs.
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  • Coup27 - Monday, April 16, 2012 - link

    Hi Rob,

    It's nice to have a CEO, or even a company rep in these comments. I don't know if you are still checking these comments but if you are, is there a reason why there is no NAS version of this product? USB obviously has cable length limitations and if you wanted to secure the ioSafe somewhere on-site out of the practical reach of theft, the chances are it's going to be more than 5M away from my expensive server.

    My company is only small, about 30 staff with 10 computer based users. Today I have spent longer "discussing" the my options for backing up my IT provider than I did talking about the actual server implementation and roll out. Every option we discussed had a pit fall and we were left with the classic and incredibly frustrating "2 x external drive shuffle alternating once a day/week by a member of staff who someone then takes home" [insert expletive here]

    As has been mentioned already, cloud backup completely fails when backing up considerable data, especially large email repositories.

    Regards
  • robb.moore - Monday, April 16, 2012 - link

    Hi Coup27-
    At ioSafe we use a Synology NAS (RAID, NAS, Private Cloud, Etc) with an ioSafe SoloPRO as the backup target for the NAS using the eSATA port on the back of the NAS. This will allow you to place the ioSafe anywhere on the network (wired or wireless).

    This works really well imo for the small business as there's no backup software to install on the clients if you're just after protecting the NAS. If you'd like to image the entire OS for the attached clients, you can either buy an ioSafe for each computer user and image it that way - reducing the data pushed across the LAN (this is what we do at ioSafe). Or you can image the user's hard drives across the LAN to the NAS which in turn backs up to the ioSafe (this is what I do for my home computers).

    Additionally, you can layer in whatever offsite strategy you'd like if you feel you need it at this point.

    We're also working on some other NAS solutions that we'll be announcing later this year. Hope that helps.

    Robb Moore
    CEO
    ioSafe
  • Coup27 - Thursday, April 19, 2012 - link

    Hi Robb,

    Unfortunately having to rely on a seperate NAS to add network capabilities adds a significant cost to a quite reasonably priced item.

    When I can eventually afford my own house I would certainly consider a NAS ioSafe to place in my loft as a secure backup. This would be inpractical to be taken during a theft, and would survive water and fire damage. Obviously that would not include an off-site backup but I'm not sure how practical that is for a domestic user with TB's of data. I think a NAS ioSafe would be an excellent overrall solution and hope so see them soon!

    Cheers
  • glugglug - Monday, March 4, 2013 - link

    Can the ioSafe be opened up and the drive inside it replaced with a larger one?

    Will opening it break some seals required for the disaster proofing?

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