The HP TouchPad Review: webOS on the Big Screen
by Anand Lal Shimpi on July 17, 2011 11:11 PM ESTDespite the similarities to the PlayBook (or the PlayBook's similarities to a webOS tablet), the TouchPad does ship with a full blown email client. The Email app supports multiple accounts, Exchange and a unified inbox, although you can browse individual inboxes independently.
The UI is a traditional three column view that appears in both portrait and landscape modes. I should add that this is traditional for a desktop, not for a tablet. Both Google and Apple opt for a two column layout by default. To be fair, the webOS 3 Email app can quickly switch between one, two and three column views using the slider widgets at the bottom of the app:
The Accounts column is customizable. By default it shows you the inboxes for all associated accounts but you can add other folders to your favorites list (e.g. Sent Items, Trash, or custom server side folders) by simply starring them.
Email synchronized with our IMAP server instantaneously, faster than on any other smartphone or tablet platform. This applied to both receiving and deleting emails. I use our IMAP server to ensure synchronization across all of my computing devices and thus it's very helpful when a device makes sure that something I've deleted is immediately propagated to the server.
The one thing that isn't so instantaneous is how webOS updates the unread messages count. For whatever reason the number of unread messages lags considerably behind any changes you make to your inbox. The screenshot below shows you what I'm talking about:
At one point there were four unread messages in my inbox. I've since read and/or deleted them all, however this number will remain until I wait a long time, manually refresh the inbox or restart the Email app. The problem doesn't always surface, but it is fairly regular. It's a bug.
The bigger problem with the Email app is that sometimes this will happen:
You'll try to read an email but the actual body of the email won't appear. Even worse, sometimes the contents of your inbox won't appear although this is a far more rare occurrence. Again, restarting the Email app fixes this. As a consolation, at least in webOS it's pretty easy to close/restart apps.
There's no support for message threading and although you can search emails downloaded locally to the TouchPad, you can't search emails stored server side.
You can delete individual emails by swiping across the message in your Inbox and selecting delete. Multiple selections are possible if you hit the folder icon to the right of the synchronization button.
Attachments are handled very well. You get an expandable list of attachments under the subject in message view. Images can be viewed without leaving the Email app, while documents will spawn an instance of Quick Office in a new card on the Email app stack.
Performance is an issue in the Email app. Scrolling through emails is clearly animated at less than 30 fps. The bigger performance complaint is when you actually go to reply to an email. Replies aren't handled within the Email app card, instead a new card is spawned for the new message. The same is true for forwarding an email as well. The process of spawning a new card takes a couple of seconds, whereas I believe most people are used to more instantaneous response when they go to reply to an email.
On a positive note however, using a new card for replies makes it very easy to just throw away a reply if you decide you don't like it.
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Conner_36 - Monday, July 18, 2011 - link
to put it simply on the ipad there are apps for thatHrel - Monday, July 18, 2011 - link
When did this become CellTech.com? Seriously at first I appreciated the coverage, but really when the OS and hardware is all basically the same you don't need to review EVERY SINGLE PRODUCT RELEASED!!!! Give us bench marks sure, so we can compare specs. Write maybe a page about your impressions on customizations and screen and what not; but that should be it. Why all the articles on this mostly the same crap? Why can't you be this devoted to laptops? There are still TONS of interesting laptops out there you haven't even talked about. I'm not just talking keyboards and screens here, but significant amounts of hardware you simply DO NOT have benchmarked.I almost feel like you need to move all this tablet/smartphone/blah blah blah crap to it's own site. I'm sick of seeing it. It's stupid and most people simply do not need it. It's not that interesting and you are focusing WAY too much on it.
Hrel - Monday, July 18, 2011 - link
P.S. WHY would I buy a 500 dollar tablet when I can get a pretty good laptop for that same price?Seriously these things need to drop down to 200 bucks or less without a 8000 dollar contract; this shit is insane. Only handheld I care about at all are PSP Vita and everything made my Archos and you guys haven't touched on any of that AT ALL!!!!!!
Honestly, FUCK anything and everything that requires a contract!!!!
jebo - Monday, July 18, 2011 - link
I disagree, I'm really enjoying Anand's looks at the mobile industry.Re: a $200 tablet, there's always the Nook Color.
Speaking of which, I would like to see the Nook Color mentioned more in these reviews. IMHO, it's still one of the top 3 choices for prospective Tablet buyers due to its cost and the screen quality. I would love to know how it more directly compares with the newer tablets.
kmmatney - Monday, July 18, 2011 - link
I bought a Nook for $189 on E-bay - direct from Barnes and Noble. It has flash enabled, but is a it under-powered. It works OK for my purposes - browsing on the couch, and entertainment while traveling. Other than that, it doesn't get used a whole lot, which is why I didn't want to spend more than $200.dookiex - Wednesday, August 17, 2011 - link
I don't understand the logic to this. You don't want to spend more than $200 so you ended up with a underpowered and under-supported nook and thus basing off your expectations of tablet devices off of your nook experience. Illogical.Mumrik - Monday, August 22, 2011 - link
And that's why so many of us just picked up HP Touchpads for 99 or 149 bucks.Impulses - Monday, July 18, 2011 - link
First off, your rant is way off base... Every single tablet can be bought sans contract. Are they overpriced? IMO, yes, but for millions of people who don't need a laptop (or who have a heavy/big laptop) these tablets are a prefect complement... And AT puts out the best tablet/smartphone reviews on the web, bar none. I really hope they don't slow down anytime soon, even though I'm not even in the market for a tablet right more.My next upgrade will probably be an ultraportable to replace my netbook (as you said, a better way to spend $500-700), but there's other places on the web doing competent laptop reviews. Smartphone reviews in particular are awful almost anywhere else, completely devoid of facts or any empirical testing. I do agree that maybe they don't need to review as many mid-range models tho, the three different reviews of single core LTE VZW phones didn't really tell us anything different... But then again, those phones ARE VZW's high end models right now so others would disagree about the reviews' priority.
sledge333 - Monday, July 18, 2011 - link
I totally agree! Sick of all these so wanabee products! Give me a laptop any day. Give me a normal phone any day! Boys and their toys! More suitable for women who carry handbags, but for men, huh! Get a tailored made pair of jeans with a crunch proof pocket to protect it!Add the cost whilst sitting outside some fancy coffee shop playing with your toy , because some bastard runs past and nicks it!
And anyone that wants to watch a movie on a piddley little screen or play games - save up your money for the opticians, you're gonna need it!
P.S I signed up today just because of the boring reviews on crap I will never use! Get back to computers not bloody toys!
SongEmu - Monday, July 18, 2011 - link
Personally, I appreciate his attention to the rapidly changing scene of mobile technology... Granted, I'd love some PC hardware bench's... but what he's doing isn't a bad thing.