The HP TouchPad Review: webOS on the Big Screen
by Anand Lal Shimpi on July 17, 2011 11:11 PM ESTDespite the similarities to the PlayBook (or the PlayBook's similarities to a webOS tablet), the TouchPad does ship with a full blown email client. The Email app supports multiple accounts, Exchange and a unified inbox, although you can browse individual inboxes independently.
The UI is a traditional three column view that appears in both portrait and landscape modes. I should add that this is traditional for a desktop, not for a tablet. Both Google and Apple opt for a two column layout by default. To be fair, the webOS 3 Email app can quickly switch between one, two and three column views using the slider widgets at the bottom of the app:
The Accounts column is customizable. By default it shows you the inboxes for all associated accounts but you can add other folders to your favorites list (e.g. Sent Items, Trash, or custom server side folders) by simply starring them.
Email synchronized with our IMAP server instantaneously, faster than on any other smartphone or tablet platform. This applied to both receiving and deleting emails. I use our IMAP server to ensure synchronization across all of my computing devices and thus it's very helpful when a device makes sure that something I've deleted is immediately propagated to the server.
The one thing that isn't so instantaneous is how webOS updates the unread messages count. For whatever reason the number of unread messages lags considerably behind any changes you make to your inbox. The screenshot below shows you what I'm talking about:
At one point there were four unread messages in my inbox. I've since read and/or deleted them all, however this number will remain until I wait a long time, manually refresh the inbox or restart the Email app. The problem doesn't always surface, but it is fairly regular. It's a bug.
The bigger problem with the Email app is that sometimes this will happen:
You'll try to read an email but the actual body of the email won't appear. Even worse, sometimes the contents of your inbox won't appear although this is a far more rare occurrence. Again, restarting the Email app fixes this. As a consolation, at least in webOS it's pretty easy to close/restart apps.
There's no support for message threading and although you can search emails downloaded locally to the TouchPad, you can't search emails stored server side.
You can delete individual emails by swiping across the message in your Inbox and selecting delete. Multiple selections are possible if you hit the folder icon to the right of the synchronization button.
Attachments are handled very well. You get an expandable list of attachments under the subject in message view. Images can be viewed without leaving the Email app, while documents will spawn an instance of Quick Office in a new card on the Email app stack.
Performance is an issue in the Email app. Scrolling through emails is clearly animated at less than 30 fps. The bigger performance complaint is when you actually go to reply to an email. Replies aren't handled within the Email app card, instead a new card is spawned for the new message. The same is true for forwarding an email as well. The process of spawning a new card takes a couple of seconds, whereas I believe most people are used to more instantaneous response when they go to reply to an email.
On a positive note however, using a new card for replies makes it very easy to just throw away a reply if you decide you don't like it.
Facebook
Twitter
RSS
67 Comments
View All Comments
bigboxes - Wednesday, July 20, 2011 - link
Please. How many fart apps do you need? :pAnand, I notice that you mention Wi-Fi connectivity. Can the Touchpad access network drives and/or can it map a network drive? Part of the appeal of a tablet is not just to access the internet, but to access the intranet as well. It is disappointing that there is limitations placed on video formats and file size. Will there be 3rd-party apps (web browser, media player,etc.) that allow better functionality or is this a hardware/OS limitation?
One thing that is missing from this review is HP's support of the homebrew community. I would assume that there will be many programmers out there who will provide free apps and patches that will augment the touchpad. This will allow you to fix a lot of the devices shortcomings. Come to think about it that is one of the most important aspects of this platform: the ability to do what you want with your device. Whereas Apple locks down their device to ensure uniform performance, HP allows us techies the option to tinker wtih our hardware as we see fit. Thanks for the review Anand!
tecknurd - Tuesday, July 19, 2011 - link
I disagree and you talk like an Apple fan. To my own eyes iPads are restrictive. I can not go to any site with out getting an F grade. iPad are not productive when they can not handle Flash. Unfortunately the Internet still uses Flash.The problem with any OS is applications. Until developers adventure to other OS, applications will be limited. Linux has the same problems and still have the problems with having good applications. In Linux there are applications for office tasks such as OpenOffice, but I would not use it for a business because it is very limited.
Of course it is not the OS. It is the applications for tablets or for any computer. If I am force to buy an iPad like you say, I would just get a Mac book Air or similar.
I against the iPad and iPhone because I think there is something better from other brands. Actually this is true and Apple wants those brands kicked out. I do not support such a thing.
codedivine - Sunday, July 17, 2011 - link
The WebOS internals folks have stepped up and released a patch that reduces the amount of logging the OS does. Apparently it seriously improves performance. If the OS is indeed doing a whole bunch of disk IO that it shouldn't be doing, that will explain a lot of the lag issues.AmdInside - Sunday, July 17, 2011 - link
"The application launch time is livable however, it's something you can get used to and hope that HP will improve over time. There are two bigger issues with the TouchPad's performance that are harder to deal with."I beg to differ. This is the major reason why I sold my iPad 1 to get the ipad 2. When I tested an iPad2 after a friend bought one, I couldn't believe how much faster it launched apps. I could never get used to the launch time of the iPad 1. I am really happy with the iPad2's application launch times. I could not imagine going back to an iPad 1.
cioxx - Sunday, July 17, 2011 - link
HP isn't about building and nurturing consumer ecosystems and neither was Palm with its latest incarnation after WebOS introduction. HP's DNA is basically moving large amounts of units to corporate/conservative customers and getting on to the next model.The fact that they announced a faster Touchpad after 2 weeks of having released the first one is testament to that schizophrenic behavior.
There is absolutely no guarantees that WebOS will get better or that HP leadership will get their heads out of their ass and behave like a consumer-friendly company.
Just look at their idiotic ads to get an idea what decision-makers at the company consider to be hip or relevant.
The "It's not an iPad" crowd is pretty tiny and I've yet to see a credible tablet on the market which answers the fundamental question - "Why get this instead of an iPad?"
halihassan - Monday, July 18, 2011 - link
in the mail section you mention that there is no way to mark multiple emails for deletion. This is not true; when multiselect is enabled, the email app allows you to delete, flag, and move multiple emails.Anand Lal Shimpi - Monday, July 18, 2011 - link
Wow you're right, I definitely missed that! Fixed!Take care,
Anand
arbarath - Monday, July 18, 2011 - link
Nice Review..I personally use Eee Pad transformer, It personally satisfies all my needs. I went n bought a tablet that it should reduce the usage of my Laptop or PC atleast by 40 to 50% and its doing it although it cannot replace entirely.
There are lot of space for performance improvement on honeycomb, but i like it thus far. Regional Fonts are missing in honeycomb, like mine (Tamil) its the biggest thing i miss so far .. I stream movies from my Home Server using smb including all formats, transfer files like you do on desktop or laptop.its great.
HP tablet looks nice and it will be an intersection of iOS and Android. Card feature is really interesting and nice.
Great review. keep it up. thanks.
Omid.M - Monday, July 18, 2011 - link
Awesome review, Anand.Looks like the tablet to beat if HP can issue some updates to address the bugs you pointed out. Have you sent a list of these bugs (scenarios in which they were encountered, so they can be reproduced) to the product manager for the Touch Pad or a media relations person at HP? If not, you really should.
Google +, Google & Amazon music integration, Netflix, and better battery life (and no hiccups) would make this the ultimate tablet. I'd pick one up asap if those were addressed; I'm not sure how swiftly HP would do that, though.
Some errors I spotted in the review:
Format:
Line with [error]
[correction]
(Page title the error was spotted on)
It does get worse on the [PlayBook] unfortunately.
[TouchPad, ]
(HP app catalog)
[Seek] shelter or [be] a hermit with your new tablet are the only present day solutions.
[Seeking]
[being]
(Display)
[IT's] still a [dual-issue] in-order architecture
[It's]
[dual-issue,] --- add comma
(Performance)
With a few benign apps [open] the TouchPad multitasking experience is fine.
[open, ] --- add comma
(Performance)
@moids
Impulses - Monday, July 18, 2011 - link
Excellent review, it's a shame webOS isn't gaining traction any faster and HP isn't pushing devices out the door any faster... WP7's UI design is interesting, but webOS has features that still make many honest Android and iOS users jealous.I would've loved to see where that IM conversation about GPUs was going. ;) BTW, I don't know about iOS, but there's like half a dozen Android solutions for synchronizing or connecting your phone to a PC in order to be able to SMS from the PC, and even view the phone's notifications. I don't think there's any Honeycomb solution yet tho, short of Google Voice, which not everyone can use or integrate.