What’s HAPPening at Nokia…

It’s all about the applications now. Ever since Apple pushed the concept of apps and app development to the mainstream in 2008, companies such as Nokia have been caught off-guard. This is the one area where Nokia still has a lot of work to do. The N8, as with almost all Nokia devices in recent history, has a very inconsistent and frustrating app ecosystem. As with the E5, the Ovi Store app doesn’t even come installed by default on the N8. Instead, clicking on the Ovi Store shortcut in the menu opens up the browser and takes you to a page where you are required to setup an Ovi Store account and download the app. This is ridiculous enough in itself, but to make things worse, I could not get the app store working no matter what I tried on the N8. 


(Left, Center) The Ovi Store was a pain to get up and running on the N8; (Right) when the Ovi Store works 

Each and every time I tried opening the Ovi Store, the browser would be launched and it would open up a blank page with the Ovi Store icon on top. Nothing would happen after this, no matter what I did. Searching on the internet, I found that this was in fact a well-known problem that multiple people were facing with the N8 and apparently had to do with a particular version of the Ovi Store app having problems with Symbian^3 devices. Deleting and trying to re-download the app didn’t help. Finally, the only thing that seemed to work was to log into the Ovi Store via the PC, searching for the Ovi Store app, and sending a download link for it to the phone via text. Really, Nokia?

And it’s not just the Ovi Store app that had issues either. The default email app basically doesn’t work the way it should. Unlike the E5 where there was a definite (if non-obvious) procedure to getting push email working, on the N8 there is no set procedure. Accepting or declining Nokia’s terms and conditions while setting up your email account decides whether or not push notifications are enabled. With push notifications enabled, the N8 refused to sync my Gmail inbox after a couple of hours. Deleting an email from the N8 would have no effect on my Gmail inbox.

Worse yet, the push-email system on the N8 does not let you select the folders you want to sync. Since the N8’s email client didn’t have an “Archive” option, I was forced to mark and move emails to the “All Mails” folder, only to find out that this folder is not available for sync with push notifications turned on. Since this was absolutely essential to the way I used Gmail, I decided to forego push functionality and set up my email accounts again, declining the terms and conditions and with a polling interval of every 10 minutes.

Although you do have control over the folders you want to sync via this method and the N8 does faithfully poll the Gmail servers every 10 mins as configured, no matter what I did, I could not get it to sync my emails properly. To elaborate, if I marked an email as read and deleted it, upon the next sync, it would still show up as unread in my inbox. If I manually “moved it to trash”, after syncing, I would still see it as an unread email in the “All Mails” folder. Again, a quick search on the internet reveals that I’m not alone.

   
(L-R) The inconsistent email app, clunky default browser, browser menu, Opera Mobile 10

The last bit of software that Nokia needs to upgrade, pronto, is the lethargic webkit-based browser on the N8. Hoping that this would have definitely been one of the updates to Symbian^3, I was disappointed to find that apart from tweaking the UI to be touch more friendly, not much has changed with the browser. The GPU-accelerated UI definitely makes things more responsive, and the vibrant 3.5” screen is a marked improvement over the 2.36” in the E5, but the browser itself is very slow and inconsistent in its rendering. It cannot hold a candle next to Mobile Safari, or the Android/WebOS Webkit browsers.

Once again, Opera Mobile 10 mitigates these problems, picks up Nokia’s slack, and makes surfing the web on the N8 a decent experience. But it is an absolute shame that Nokia did not update the browser in this release of Symbian^3. Thankfully however, Nokia has promised to update the browser with the next update, and I sincerely hope they live up to this promise.  

  
(L-R) A very good Nokia Swype app; the photo browser app makes good use of the GPU; the excellent Ovi Maps

Other apps worked as they should, including the excellent Ovi Maps app. The N8 uses its integrated GPS, A-GPS and WiFi-positioning for navigation duties and also sports a compass. You can have a look at a more detailed discussion of Ovi Maps in my E5 review here. I did however notice with the N8 that it took an awful long time to get hold of a cold GPS signal, and Nokia made a questionable decision of not including maps on the N8 out of the box.

One feature that I found very interesting was the “Turning Control” that could be used to silence a call or snooze an alarm, simply by flipping the N8 over on its front. The N8 is now my official snooze tool! The music player uses a Cover Flow-esq design that works very well with the GPU driving the fluid animation. And although I couldn’t test the video calling function out-of-the-box (and with Skype not having implemented Video Chat capability on the Symbian platform), I did manage to make a few test calls with Fring and it seems to work just fine (although a friend of mine did say that she couldn’t see my video on her iPod Touch 2G).

 
(L-R): Video call on Fring; Skype on S^3; some of the interesting Nokia Beta apps

Also, I encourage you to look up Nokia’s beta apps portal, as there seem to be some really interesting albeit experimental apps in there. I found an excellent Swype keyboard implementation, a cool photo browser that makes very good use of the GPU, and the very interesting “Nokia Bots” applications in there, amongst others.

Symbian^3 Battery life and Performance Benchmarks
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  • strikeback03 - Wednesday, January 12, 2011 - link

    Off the top of my head (and only looking at US releases since I don't follow the international market that closely) the OG Droid went from 2.0->2.1->2.2, Droid Incredible and Droid X both are on 2.2, think the Evo is as well. Seems like for the most part the devices lagging are Sony-Ericsson (which would seem to be due to their skin) and the Galaxy S phones (which other parts of the world have seen updated, so maybe the US ones will be soon). Remember, a major snag in updating Android is the carriers and their need to test and screw with everything. That wouldn't be a problem for Nokia if they are just selling the phones unlocked and you bring whatever SIM you want.
  • 7amood - Wednesday, January 12, 2011 - link

    I would like to see similar review of the old Samsung Flagship Galaxy S and the new upcoming flagship (Galaxy S2 A.K.A i9100 or i9200 not sure) that should be announced in MWC2011.

    I used to be a nokia fan but they are so outdated... no more nokia for me...
    maybe I will change my mind when I see MeeGo but until then...
  • strikeback03 - Wednesday, January 12, 2011 - link

    They reviewed the Epic and Fascinate (2 of the US versions of the Galaxy S) and most likely will get some form of the S2 whenever available.
  • Samus - Thursday, January 13, 2011 - link

    Nokia is similar to RIM in a lot of ways. They make solid hardware with outdated software. But that isn't a bad thing. Their products are reliable, refined, and built to last. I don't think many people here with HTC and Samsung phones can say the same thing. I simply don't see business users using them. Battery life, reliability, and overall finish keep most people I know who depend on their phones away. Android has great promise, but with the exception of Motorola, who makes good hardware running it?
  • Voldenuit - Thursday, January 13, 2011 - link

    I'd add HTC to the list of good handset makers (regardless of OS), although their track record does vary (as does Motorola's). And their Sense UI is a lot more usable than Moto's (horrid) Blur.

    Samsung puts some cutting edge hardware in its phones but the build quality is often wanting, and the reliability is not good in my experience. My fiancée went through 3 (!) Blackjacks in 2 years, each device would start failing after several months, and she eventually replaced it with a Moto Bravo. She had the option to get a Galaxy S variant (I think it was the Captivate?) but declined due to her negative experience with the brand.

    Definitely agree with you about Nokias being built to last. My N70 lasted nearly 4 years, and that was with some nasty drops and bumps. The N8 had a recent nasty fall the other day, and I was very relieved to find it made off without a single nick or scratch (fell onto some metal railings).
  • jonup - Thursday, January 13, 2011 - link

    Most people that look at spec sheets do not get these benefits that Nokia phones have. All these people know is that "My phone has more MHz than yours" and "I want iPhone 4". What is been overlook is that as much as Symbian OS is been bashed it is very efficient OS and does not require as much resources as some other OSes.
    This review also does not give the phone's excellent standby efficiency justice. Since most of the time the phone is in your pocket, the standby efficiency quite make up for the not so good battery life in the benchmark scenarios in this article. With normal use you would get 3 days out of N8, something out of reach for iPhone 4 or most Androids, which meanwhile have larger battery capacities. Smaller battery allows for use of better quality materials while keeping the weight down.
    For all the performance freaks, I recommend to get a Samsung. I have own one and my boss has an Epic, they brake just in time for the newest and the greatest SoC release; which by the lay seems like is every three months now.
    To all the N900 lovers, have you seen one? It is literary twice as big as my phone and weights almost 2.5 times. And while solidly built, it still feels too plasticy.
  • Voldenuit - Wednesday, January 12, 2011 - link

    Good job Mithun!

    I confess that I couldn't wait for the AT review, so I ended up splurging on the N8 a month ago.

    Fortunately, I haven't had the issues that you had with the Ovi Store and email - I was able to use the Ovi store on the device just fine, and I have gmail set to 15 minute synchronisations with few problems - it correctly identifies read messages in my inbox, although it will not mark a message that I receive on the phone and then subsequently read on the PC as read.

    I've also had no problems with GPS acquisition (using Ovi Maps 3.06) - lock is pretty speedy even in urban areas and accurate enough for turn by turn navigation. I like that you can download maps for offline use, very handy if you're going overseas on a trip, for instance.

    As you've outlined, the camera is great, and easily as good as a high end compact, as long as you're happy with a prime lens. In fact, the lens appears sharper to me than the Canon S90's.

    Battery life is nothing short of superb. I've just recharged the phone today - the (3rd party) battery monitor app reported the battery at 15% after 5 days and 21 hours of mostly standby and light use (facebooking, email, some calls, some music viewing). With heavy use (Angry Birds, 720p playback, music, internet), I've had to recharge the phone every other day, which is still stellar.

    Also worth noting is that there is no need to root the phone to sideload apps, and you can also run java apps compiled for general smartphones. Being a nokia, it is a phone first and foremost, and the call functionality is great - the speakerphone is crisp and clear, handset is great, and there is a LED notification light for missed calls and messages.

    When I first purchased the phone, I found the UI took some getting used to compared to, say, iOS, but now that I am accustomed to it, have grown to love the phone. If you think that Nokia is out of contention because of the weak CPU, you might be surprised by how full featured it is. Couple that with top notch build quality, great call quality, a superlative camera, very good battery life, great GPS and navigation apps, and the N8 is a definite contender.
  • mythun.chandra - Wednesday, January 12, 2011 - link

    Good to know you're enjoying your N8!

    If Nokia keeps to its commitment of updating Symbian^3 on a regular basis, it actually may be a very viable alternative to the other platforms. The only issue as I see is that Nokia does not seem to have a clear cut platform roadmap. They have S40 for the lower-end devices, S^1 for entry-level smartphones, S^3 for the higher-end devices and Meego...well...we're not sure when and how Meego fits in. This, according to me is going to be a problem for Nokia.
  • Voldenuit - Wednesday, January 12, 2011 - link

    Thanks mithun!

    BTW I notice that mention of the camera is conspicuously absent in the conclusion section. Until the rumored Panasonic Lumix phone appears, the N8 is the best choice for photo enthusiasts on the market, and perhaps some note could be made of that in the recommendations.

    For me, at least, it's more attractive than getting a S95 or LX5. Although I lose out on the zoom and capture parameters (you can only control ISO and EV in 0.5 stop steps over a +/- 2 EV range), I end up with a device with a very nice lens, good detail retention, and the ability to edit, geotag and upload my images all from the one device. If you're travelblogging, the N8 makes a very good companion. For reference I have a GF1 and a 40D, so I'm pretty keen on photography, and the N8 has delivered all I could ask of it in a carry-everywhere package.
  • mythun.chandra - Wednesday, January 12, 2011 - link

    From the conclusion page:

    "With most definitely the best camera ever seen on a mobile phone, the N8 is a worthy replacement to basic point and shoots." :)

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