Updates

At Microsoft’s reviewer’s workshop for Windows Phone 7 the subject of software updates caused a bit of unrest among the press in attendance. To understand how Microsoft handles update delivery let’s look at how Apple and Google do it first.

When Apple updates iOS it first puts the software update through its own validation tests. These tests include regression testing to make sure that previously fixed bugs are not re-broken by the new update. The tests also include basic functionality as well as usage model tests to try and simulate real world use. AT&T also gets to test these updates, after all it is AT&T’s network. The final update is placed on Apple’s servers and delivered to you by Apple. Updates have to be installed over USB.

Google is very different. Android releases go through the same testing and validation process within Google, however given the wide variety of hardware on the market the testing isn’t done on every device. Google’s partners are provided with final code which they have to bring in and implement their customizations on top of (e.g. HTC Sense) before they’re released to customers. The OEMs and carriers have the final say on what Android versions come to their devices and when. This creates a bit of frustration as not all Android devices will get equal treatment when it comes to updates. It’s the downside to doing extensive UI customization, when Google delivers an update the OEMs have a lot of work to do in order to implement the update. Android updates can be installed by copying the update package directly to the device or downloaded over the cellular/WiFi network.

Microsoft’s update approach closely mimics Apple’s. Microsoft has its own validation that all updates must go through before release. Microsoft has even mirrored AT&T’s testing labs on its campus so that whenever an update rolls out, Microsoft already knows how it will fare on AT&T’s tests. The update code is then handed off to AT&T with a test report showing how the update did in Microsoft’s internal testing. AT&T then takes the update, does its own validation (which should mirror what Microsoft has already done) and finally pushes it out to end users.

Microsoft physically hosts the update, however it is the carrier’s call whether or not to release it to customers. Given the ban on UI customizations and the unified hardware support, there should be no technical reason for a carrier to prevent an update from going out. The fact that Microsoft will deliver, with every update, a list of how the carrier’s own validation tests will run should guarantee that any failure to push out said update would be negligence on the carrier’s part. Microsoft went on to say that while it’s possible for a carrier to prevent a Windows Phone update from going out, it doesn’t believe it’s a likely scenario. While Microsoft didn’t say it explicitly, the implication is that Windows Phone won’t have the update issues that have plagued certain Android customers.

Microsoft did state that it wouldn’t offer a direct download of updates. Similar to updating iOS, you can only update Windows Phones over USB. Updates over WiFi and the cellular network aren’t supported.

Syncing over USB and WiFi The Windows Phone 7 Connector for OS X
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  • Lapoki - Thursday, October 21, 2010 - link

    I think WP7 has potential and could very well be my next purchase. Great article guys, it was long but very detailed.. got me through a boring afternoon.
    One thing seems missing though... the infamous signal strength comparison that you have been doing for all other phones ever since iPhone 4.
  • wht1986 - Thursday, October 21, 2010 - link

    One of the most informative WP7 reviews I have read. I actually didn't skip to the end just to read the conclusions. I read it all and enjoyed every page. Well done.
  • epyon96 - Thursday, October 21, 2010 - link

    Did I read that right?

    Only Mp4 and WMVsupport?
  • strikeback03 - Friday, October 22, 2010 - link

    I'm guessing that is the audio codecs allowed for videos
  • Tanclearas - Thursday, October 21, 2010 - link

    "When Apple introduced the iPhone, Steve Jobs made the point that a virtual keyboard was preferable to a fixed keyboard because you shouldn’t always be stuck with the same keyboard layout. Some applications would require a slightly different layout and other applications wouldn’t need it entirely. A physical keyboard requires you to pay the space penalty regardless of what you’re doing with the phone."

    Really? So, by that argument, Google/Android is the better choice of phone. You shouldn't always be stuck with a single choice of phone layout. I use my hardware keyboard regularly on my G1. As for "applications requiring a slightly different layout", that's a load of crap. When typing, I always want letters and numbers, and I want QWERTY with number keys above. I don't want an on-screen QWERTY with a separate button to press to switch back-and-forth between letters and numbers.

    The "applications that require a slightly different layout", perhaps like the phone keypad, can still use an on-screen keypad when necessary.
  • DP-16D - Thursday, October 21, 2010 - link

    Windows 7 Phone must be absolutely phenomenal given the writers' incredible Mac-centric slant (especially with the Windows 7 desktop non-sequitor at the end of the review). Furthermore: The e-mail and messaging pages don't include comparisons to Blackberry, the de-facto standard for communication on smartphones. In fact, I cannot recall that line of phones being mentioned at all. As an existing Blackberry user considering a switch to Windows 7 Phone your review is nearly worthless, because 99% of my phone experience is about functionality and not whether or not my handset can sing and dance better or worse than iOS and Android.

    Normally I enjoy reading Anand for very thorough reviews, but this review's omission of the essential and inclusion of the irrelevant will make me reconsider reading any future submissions by these two writers.
  • beefnot - Thursday, October 21, 2010 - link

    C'mon man, although Blackberry is a mkt share leader, it is a 20th century platform with very little innovation. It is walking dead with respect to consumer devices, which is the segment that Windows Phone 7 is currently targeting. I own a blackberry for work, but there is no way in hell I would consider it for my personal mobile device, and I don't give a rat's ass that it is excluded from comparison.
  • Reven - Thursday, October 21, 2010 - link

    I'm happy with my iphone 4 for now, but I will seriously consider getting the next generation of Windows Mobile phones when I eventually upgrade.
  • anona6 - Thursday, October 21, 2010 - link

    Hey I live in Tucson, and I was wondering if anandtech was based out of Tucson or something.
    This article made it a little more exciting for me just because it was local to me, and you have
    one of my favorite coffee shops there that's nearby my University.
  • Zstream - Thursday, October 21, 2010 - link

    Do you know what the talk time is for the LG? It's not showing on the graph

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