Updates

At Microsoft’s reviewer’s workshop for Windows Phone 7 the subject of software updates caused a bit of unrest among the press in attendance. To understand how Microsoft handles update delivery let’s look at how Apple and Google do it first.

When Apple updates iOS it first puts the software update through its own validation tests. These tests include regression testing to make sure that previously fixed bugs are not re-broken by the new update. The tests also include basic functionality as well as usage model tests to try and simulate real world use. AT&T also gets to test these updates, after all it is AT&T’s network. The final update is placed on Apple’s servers and delivered to you by Apple. Updates have to be installed over USB.

Google is very different. Android releases go through the same testing and validation process within Google, however given the wide variety of hardware on the market the testing isn’t done on every device. Google’s partners are provided with final code which they have to bring in and implement their customizations on top of (e.g. HTC Sense) before they’re released to customers. The OEMs and carriers have the final say on what Android versions come to their devices and when. This creates a bit of frustration as not all Android devices will get equal treatment when it comes to updates. It’s the downside to doing extensive UI customization, when Google delivers an update the OEMs have a lot of work to do in order to implement the update. Android updates can be installed by copying the update package directly to the device or downloaded over the cellular/WiFi network.

Microsoft’s update approach closely mimics Apple’s. Microsoft has its own validation that all updates must go through before release. Microsoft has even mirrored AT&T’s testing labs on its campus so that whenever an update rolls out, Microsoft already knows how it will fare on AT&T’s tests. The update code is then handed off to AT&T with a test report showing how the update did in Microsoft’s internal testing. AT&T then takes the update, does its own validation (which should mirror what Microsoft has already done) and finally pushes it out to end users.

Microsoft physically hosts the update, however it is the carrier’s call whether or not to release it to customers. Given the ban on UI customizations and the unified hardware support, there should be no technical reason for a carrier to prevent an update from going out. The fact that Microsoft will deliver, with every update, a list of how the carrier’s own validation tests will run should guarantee that any failure to push out said update would be negligence on the carrier’s part. Microsoft went on to say that while it’s possible for a carrier to prevent a Windows Phone update from going out, it doesn’t believe it’s a likely scenario. While Microsoft didn’t say it explicitly, the implication is that Windows Phone won’t have the update issues that have plagued certain Android customers.

Microsoft did state that it wouldn’t offer a direct download of updates. Similar to updating iOS, you can only update Windows Phones over USB. Updates over WiFi and the cellular network aren’t supported.

Syncing over USB and WiFi The Windows Phone 7 Connector for OS X
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  • serkol - Wednesday, October 20, 2010 - link

    "Flipping through pages upon pages of square app icons just isn’t the most efficient way to do it. Folders help reduce the clutter, but they don’t fundamentally address the problem."

    Try placing folders onto the iPhone dock. I've placed 4 folders there. Tap on the folder (in the dock), and it opens up the folder, then tap on the app. This look like 4 mini "start buttons" - very convenient, and looks very good.
  • bobjones32 - Wednesday, October 20, 2010 - link

    FYI Anand - there's a dedicated Facebook app in the marketplace that was posted today. Actually created by Microsoft, not Facebook. Any chance you can update this article or write another quick one once you have a chance to take a look? The screenshots in the Zune software look interesting, at least.
  • Regenweald - Wednesday, October 20, 2010 - link

    The xbox live integration on this alone makes it a much more attractive platform that anything else out there.( i thought I was going to have to buy an xbox for the new plants vs zombies exclusive content, lol) I'm looking forward to WP8. Many persons have sold WP7 short without anything to actually go on, but now, it already seems like the most complete platform out there. Full windows integration, ZUNE, XBOX and Facebook.
  • Dobs - Wednesday, October 20, 2010 - link

    All sounded great for me until IE mobile - What a let down.
    Basically a deal breaker. Other faults I reckon I'd be happy to live with until they fixed them.
    My high hopes sunk :(
  • RetroEvolute - Thursday, October 21, 2010 - link

    How did this let you down? The article didn't really have much of anything to say negative about the IE browser included in Windows Phone 7. Unless you're just one of those people who hate anything with the name IE or Internet Explorer...

    If you haven't already, try the IE9 Beta for Vista/Win7. It's a huge improvement from their previous versions, and you may just like it.
  • Dobs - Thursday, October 21, 2010 - link

    Did you read page 9 (Rebuilding a Brand: IE mobile)?

    The benchmarks, blocky text and..
    "Slower page loading times aren’t as big of a deal anyways, since you can leave the browser and go do something else entirely while the page keeps loading."
    This statement instantly reminded me of dial up internet - not a smart phone.
    I don't open a browser to then go and test my multi-tasking or my patience.

    Like I said - I'll wait for now. If IE mobile is fixed I'll seriously reconsider.
    I don't currently have a smart phone and had been patiently waiting for win7 phone as I thought it might be The One - but it looks like I'll continue waiting.

    And I don't think browsers for PC have anything to do with a phone review - Thanks anyhow.
  • B3an - Thursday, October 21, 2010 - link

    I dont think the benchmarks matter that much if actual real world browsing is still good, which it is, and that sites are rendered correctly, which they are.
    Compared to the current state of many other phone browsers at the moment IE on WP7 seems atleast decent. Other browsers might have greater speed and specs on paper but they wont run as smooth and they often have trouble displaying certain pages.
  • B3an - Thursday, October 21, 2010 - link

    Just read the Engadget review and they also like the browser:

    "we've got to say that web browsing on Windows Phone 7 is actually a really pleasant experience. "

    "Loading the desktop version of Engadget was just a hair slower than an iPhone 4, and just as importantly, rendering new parts of the page as you scroll is plenty fast -- not instantaneous, but fast enough so that you never find yourself consciously waiting for it to catch up. Zooming -- which is accomplished with a pinch gesture, of course -- is buttery smooth. The phone accomplishes this in the same way you're probably used to from other devices: when you first zoom in, it uses the same render resolution so that it can at least show you something without going blank, then it renders the appropriate level of detail as it catches up (Google Maps works the same way on almost every platform). It works well. Zooming in and out of a page -- even when still loading up content -- was super fast in our testing, and rendering happened in a split second, meaning hardly any time spent looking at jagged pixels. We're tremendously impressed with how well the browser works "

    However they go on to mention that because of no Flash (yet, Adobe are working on it) that watching streaming video is out of the question for now as the browser also dont support HTML5 video.
  • MacGyver85 - Friday, October 22, 2010 - link

    I was at the launch event in Belgium at the Microsoft HQ and had the chance to ask a few questions. One of which was if they'll be moving to the IE9 rendering & javascript engine once it is finalized. The answer was a resounding yes. The guy also said that they are already using some parts of IE9 as well in addition to IE7 and 8.
  • ishbuggy - Wednesday, October 20, 2010 - link

    Does anyone know how WP7 will handle updates? I really hope they enforce updates across all the devices so you don't get stuck with old software versions months after new ones have come out like with android.

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