Updates

At Microsoft’s reviewer’s workshop for Windows Phone 7 the subject of software updates caused a bit of unrest among the press in attendance. To understand how Microsoft handles update delivery let’s look at how Apple and Google do it first.

When Apple updates iOS it first puts the software update through its own validation tests. These tests include regression testing to make sure that previously fixed bugs are not re-broken by the new update. The tests also include basic functionality as well as usage model tests to try and simulate real world use. AT&T also gets to test these updates, after all it is AT&T’s network. The final update is placed on Apple’s servers and delivered to you by Apple. Updates have to be installed over USB.

Google is very different. Android releases go through the same testing and validation process within Google, however given the wide variety of hardware on the market the testing isn’t done on every device. Google’s partners are provided with final code which they have to bring in and implement their customizations on top of (e.g. HTC Sense) before they’re released to customers. The OEMs and carriers have the final say on what Android versions come to their devices and when. This creates a bit of frustration as not all Android devices will get equal treatment when it comes to updates. It’s the downside to doing extensive UI customization, when Google delivers an update the OEMs have a lot of work to do in order to implement the update. Android updates can be installed by copying the update package directly to the device or downloaded over the cellular/WiFi network.

Microsoft’s update approach closely mimics Apple’s. Microsoft has its own validation that all updates must go through before release. Microsoft has even mirrored AT&T’s testing labs on its campus so that whenever an update rolls out, Microsoft already knows how it will fare on AT&T’s tests. The update code is then handed off to AT&T with a test report showing how the update did in Microsoft’s internal testing. AT&T then takes the update, does its own validation (which should mirror what Microsoft has already done) and finally pushes it out to end users.

Microsoft physically hosts the update, however it is the carrier’s call whether or not to release it to customers. Given the ban on UI customizations and the unified hardware support, there should be no technical reason for a carrier to prevent an update from going out. The fact that Microsoft will deliver, with every update, a list of how the carrier’s own validation tests will run should guarantee that any failure to push out said update would be negligence on the carrier’s part. Microsoft went on to say that while it’s possible for a carrier to prevent a Windows Phone update from going out, it doesn’t believe it’s a likely scenario. While Microsoft didn’t say it explicitly, the implication is that Windows Phone won’t have the update issues that have plagued certain Android customers.

Microsoft did state that it wouldn’t offer a direct download of updates. Similar to updating iOS, you can only update Windows Phones over USB. Updates over WiFi and the cellular network aren’t supported.

Syncing over USB and WiFi The Windows Phone 7 Connector for OS X
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  • Shadowmaster625 - Friday, October 22, 2010 - link

    It cant play avi files? What do you call a $500 device that cant play avi files? FAIL.
  • beefnot - Friday, October 22, 2010 - link

    I'm so sick of seeing "fail" in user comments. 99% of the time, it follows a point or points being made that wouldn't have swayed them to deem it worthy anyway. YAWN.
  • mutatio - Friday, October 22, 2010 - link

    I'm glad you guys found it to be as smooth and useful as you did. Based on what you described and the corresponding pictures, however, I'm having a hard time understanding something "just works" when the UI looks like a crap sandwich and almost makes my eyes bleed. "No, we don't use those oh-so-80's icons that graphically represent what the App does. We're much too posh for that, minimalist traffic signs for everything! Brilliant!" Maybe it'll be different with hands on, but it looks like MS went out of their way to try and make this thing look clever and almost abstract. Think myspace made into a smartphone, and if you're like me and think that myspace pages more often look like pop culture chewed up, swallowed, and thrown up onto a web page, then you get where I'm coming from. If that is the case when I get my hands on one of these, I can't see how MS can get any significant traction in the smartphone market. They might get some young emo hipsters who dig the abstract layout, but the appeal thus far of iOS and Android is the overall ease of use. My impression from your review, despite your reassurances, is that MS has again made a product much more complicated than it needs to be. I hope for MS' sake that is not the case when actually using the phone.
  • MacGyver85 - Saturday, October 23, 2010 - link

    You'll just have to try it to appreciate it I guess.
    I can understand people when they say the interface looks bland or overly simplistic based on "screenshots" of the UI. But when you see it in person it's so much better. Really.
    Likewise with how you navigate around it. It's just so intuitive you don't for a second have to think how to do something. Every time someone asks me if what it's like I always respond that they'll have to use it themselves. And everyone that does loves it. Seriously :)
    Dare I use it but what the hell: it just works!
  • DJJoeJoe - Saturday, October 23, 2010 - link

    I don't think any OS at this point can grab a drastic number of market share like we see in the phone space obviously, or even the slightly slower moving browser space. Modern Operating Systems are so mature at this point that there is really little you can do, both Win7 and Snow Leopard were just small refinements to their previous versions.

    I think it's doubtful that even something as force-ably drastic as Chrome OS will do anything to the landscape either, even if Google bucketed down and really nailed it. Sadly the market share is ruled by the people going to costco and grabbing up a pre made pc, or large corps running xp, and I can't see something drastic being sold to either groups in the next handful of years.

    tis all in the phones these days, and I wish I had a time machine so I could get the second wave of hopefully nicer wp7 handsets and maybe a good update to the os itself. Don't got the money to spend on a 'amazing start'.
  • Sabresiberian - Monday, October 25, 2010 - link

    Looks to me like Vista's bad press helped Apple reach 9% market share, but that's as far as they've moved up. Win 7 is sweet and everyone knows it so Apple is no longer making headway.

    I don't want Microsoft execs to think that way though - like was written in the article, I think Microsoft performs better as an underdog, and if they think more in terms of being threatened by Apple or someone else then perhaps they'll be more inclined to put a shining example of what they can do out on the market.

    Glad to see Microsoft did produce a product with some shine.

    ;)
  • dotroy - Thursday, October 28, 2010 - link

    Windows 7 phone is good ...umm ..some things not as good ..but win7 phone is good, there are somethings done better by others OS but win 7 phone is good. I never felt like this before. This is a paid advertising. Anand is making good money.
  • pete2s - Thursday, October 28, 2010 - link

    Will Windows 7 Phone store apps on the ROM partition? If so, this severely limits the number and size of apps as well as their quality.

    Although Android is evolving past this limitation, Android, Blackberry and Palm phones store the OS and all apps on an encrypted partition referred to in the specs as the ROM. Usually, this ROM is 512MB. After the OS is installed, the phone has less than 300MB for apps.

    Initially, I thought Windows 7 Phone would not store apps on the ROM because of its unified storage system that creates a single volume. If this were the case, however, there'd be no point in having a larger ROM because the ROM would only be holding the OS + the 60MB limit of pre-installed software. Some phones, like the Samsung Focus, do have larger ROMs though (1GB compared to 512MB). The only point of having a larger ROM would be to store more apps because apps are installed to the ROM.

    If the above is true, Windows 7 Phone will be severely limited in app size and thus development.
  • drwho9437 - Monday, November 1, 2010 - link

    "It’s almost as if Microsoft is taking Apple’s approach and simply letting everyone build iPhones."

    Exactly and it is genius, it means the cost margin will vanish and the experience will still be as the software people want, people won't think poorly of these phones just because of a few badly designed devices they used. Let's hope it works out.
  • owbert - Monday, November 1, 2010 - link

    best review of win7 phone amongst others. great work!

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