Stability

These modern day smartphones are real computers. They easily have more power than PCs from a decade ago and run real, modern day OSes. Unfortunately, that means they also crash.


Woohoo, corruption - welcome to the life of an early adopter

The iPhone, as elegant as it tries to be, does crash. The Pre is no different. In its first incarnation there are definitely issues with the Pre. I’ve had web pages render strangely, applications behave unexpectedly and many times the phone just refused to recognize touch inputs. You could say many of these same things about the iPhone, but the Pre somehow feels less polished. Apple has had much longer to work out the iPhone’s kinks so that’s to be expected. It’s just something you need to be aware of going in; you will be an early adopter.

Touchstone: Wireless Charging

The standard charger that comes with the Pre is very Apple like as well. It’s a small cylinder with a plug on one end and a USB port on the other:

For an extra $70, Palm will sell you the Touchstone. A magnetic near field induction charger that will recharge the Pre without physically connecting any wires to it. Just set your Pre on the Touchstone and it starts charging. You do have the plug the Touchstone into a power outlet and you still need to plug the USB cable into the Pre to sync music/photos/movies.

As with everything I’ve mentioned about the Pre thus far, Touchstone has its drawbacks. The magnet that holds the Pre to the Touchstone base is very strong, strong enough that if you attempt to pull the phone off it’ll pull the base up with it. Thus Palm had to give the Touchstone base a sticky, er, base to allow it to adhere to your desk or whatever surface you want to put it on. Some people are weird about sticking stuff to their desk and may not like this.

The charger also only works if the Pre is correctly oriented on it. If you’re off even by a small amount, the phone won’t charge. Thankfully the magnet in the Touchstone is strong enough to eventually pull the phone into position as long as you generally orient it the right way.

Overall, Touchstone is pretty cool but I’m not sure it’s worth $70.

Battery Life The Phone & Email
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  • nycromes - Friday, June 19, 2009 - link

    I think Anand did a pretty good job with the review, I was kicking around the idea of picking up a new Pre sometime soon and this review just pushed me over the top. I am going to get one ASAP.

    All that being said, I am somewhat disappointed in this review. I have to agree with other posters that the article was a confusing piece (Palm Pre Review or Iphone wish list). Certainly the Pre has some room to improve (hopefully software updates can address some of the issues Anand described). I know that the Iphone is a very popular phone and as such it will be one of the top comparison phones, but people still give Apple way too much leeway for cutting out features in the name of a simple experience. I am happy to see Palm doing what it can to put features back into a phone that gives a similar to the Iphone experience.

  • Anand Lal Shimpi - Friday, June 19, 2009 - link

    Thanks guys. I see it this way: Apple set the bar very high with the iPhone, to take a step backwards in anything the iPhone perfected is bound to be disappointing. No visual voicemail? No full system-wide search? Slower app launches and choppier animations? These, in my mind, are unacceptable given that Apple already provided the market with a good blueprint of what to do.

    If Palm didn't force me to give anything up that the iPhone delivered, I would switch in a heartbeat. I either want Palm to perfect the Pre or Apple to adopt Pre-features, I don't really care which one happens, I just want at least one of them to happen :)

    Take care,
    Anand
  • nycromes - Friday, June 19, 2009 - link

    The article makes more sense when you put it that way. Again, thanks for the great review. It helped me make up my mind on the Pre.
  • Lozil - Friday, June 19, 2009 - link

    Ya, Multitasking, Being cool, Physical keyboard. The Phone just seems Right.

    I don't understand why Anand is so inclined to iPhone..! Even when the Pre is better, You Just doesn't want to agree on that, Just wants Apple to give those Features...

    Man i got confused... It's a Palm Pre Review or iPhone Enhancement Request... :P
  • bigboxes - Friday, June 19, 2009 - link

    Thanks for this timely (and in depth) product review. Sounds like Palm has a lot of optimization to do with the OS before I'd ulitmately consider it for my next phone.

    My quick research shows that this device does not have an expansion slot for memory. Does the Pre allow you to install additional codecs? It supports MP4, H263 and H264, but not the XviD codec. Although I encode my videos using the X264 codec these days, I have a lot of DivX/XviD files in my collection. Does it allow users to assign an mp3 as a ringtone or does it require users to use a specific format? Palm's website lists "Bluetooth tethering" as a feature. Any chance that you tested that out? Speaking of bluetooth, how is this device's performance with other bluetooth devices? The security setup? How is the call quality when using the phone with no headset? The microphone? Does Palm have any plans on upgrading the Pre to a metal housing or even offering one in the near future? I'd also like to see support for MSN IM or maybe offer a Trillian-like app (or something like that).
  • cjb110 - Friday, June 19, 2009 - link

    A lot of the Pre reviews have mentioned the keyboard being ok, but not great. None of them mention the bonus of actually having all of screen space available while you type. Yea the iphone and android's have bigger screens, but so what if you loose half every time the keyboard appears.

  • prophet001 - Friday, June 19, 2009 - link

    absolutely hilarious "dude i just took the biggest poop. wanna see?"
  • strikeback03 - Friday, June 19, 2009 - link

    Didn't he use that in his first iPhone review? Which didn't have picture messaging?
  • Rolphus - Friday, June 19, 2009 - link

    Anand,

    On the browser performance page, I couldn't spot any mention of which version of the iPhone OS you're using for comparison? I've found 3.0 to be much faster, having benefited from the updated WebKit builds including the "Nitro" JS engine and general render speed improvements (I assume the Pre has this build as well). Would you mind clarifying or pointing me toward the answer?

    Many thanks,

    Rolphus
  • ltcommanderdata - Friday, June 19, 2009 - link

    http://www.rapidrepair.com/guides/iphone-3g-s-repa...">http://www.rapidrepair.com/guides/iphon...one-3g-s...

    Well the first teardown of the iPhone 3G S seems to confirm that Apple too uses a ARM A8 Cortex SoC with PowerVR SGX as predicted. I wonder if the hardware similarity between the Palm Pre and the new iPhone will put pressure on Apple to implement multitasking. They could argue hardware limitations for the older models, but it's difficult to hold back now that the Pre has shown it can be done well on newer hardware. Sadly, it'll probably be the major new feature of iPhone OS 4.0 next year.

    On a hardware note, I wonder what version of the PowerVR SGX is in the new iPhone. The SGX520 as Anand predicts or the SGX530 as the Palm Pre. I'm guessing the teardown wouldn't be informative on this and we'll have to wait for driver analysis.

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