Disappointed, I went back to OCZ

OCZ was worried. The last time I reviewed one of their SSDs I was truthful about it, and it hurt their sales considerably. Customers were returning drives, and to OCZ’s credit, they stepped up and even accepted some returns themselves - something that most manufacturers wouldn’t have done. Regardless what they had told me, there was some admission of fault there. Those JMicron drives were nothing short of crap.

As soon as OCZ started getting word that I wasn’t pleased with Vertex, they went into a state of panic. These drives all do very well in synthetic HDD tests like HDTach and ATTO, that’s generally all they’re reviewed in, so that’s all they’re tested in. But now OCZ was hearing that the Vertex wasn’t passing some of my tests and they had no idea what it was failing or why.

I tend to do a good job of keeping what tests I run secret until the review is published, so there isn’t any unfair optimization. I purposefully introduce new tests to our performance suites to help keep manufacturers honest and optimizing for real world usage scenarios rather than specific benchmarks. OCZ had no idea what I was running, but they knew that the Vertex wasn’t doing well.

Summit on the other hand was performing just fine, but that’s an expensive drive. Vertex was supposed to be good, it should’ve been good, there’s no reason for it to be performing this poorly. I ran the infamous iometer test to see what was going on:

Iometer 4KB Random Writes, IOqueue=1, 8GB sector space IOs per second MB/s Average Latency Maximum Latency
Original Pre-release OCZ Vertex 20.7 0.08 MB/s 48.2 ms 484.5 ms

 

How on earth is this acceptable at all? Average latency of 48.2ms and a maximum latency as bad as the Apex and G.Skill Titan drives? I’ve heard some SSD vendors dismiss the iometer results but let me caution you against that. What these numbers are telling us is that on average, when your OS goes to write a 4KB file somewhere on your drive, it’ll take nearly 50ms. That’s 4.5x longer than a 5400 RPM 2.5” notebook drive and that’s the average case. What part of that sounds acceptable? Anyone who tells you otherwise is delusional.

I thought for sure that the drive was broken and that we’d made no progress since last fall. But the drive hadn’t launched yet, while there were glowing reviews of it, no one had wasted any money. I wrote an email to Ryan Petersen, OCZ’s CEO. I described my findings and told him that while the Vertex’s performance was better than any of the JMicron solutions, it was unacceptable for anything other than perhaps extremely light, single-tasking usage.

I told him it sucked. He said that wasn’t fair. We argued over email but he came back and asked me what I needed to see to make the drive better.

I told him I’d need an average response time in the sub-1ms range and a max latency no worse than Intel’s 94ms. I didn’t think it would be possible. I was prepared for OCZ to hate me once more. He told me to give him a couple of days.

OCZ Sends Me SSDs, Once More Once More, With Feeling
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  • strikeback03 - Thursday, March 19, 2009 - link

    If you get Newegg's specials, one of the codes is for the 30GB for $103 with a $20MIR, so $83 with shipping if the rebate comes through. At the size I would want (~120) the Super Talent undercuts the OCZ slightly.

    Does anyone know if you can install the firmware of one maker to another maker's SSD? For example, assuming both the Ultradrive ME and the Vertex use the same Indilinx controller, and say Super Talent chose to release it with the firmware which optimizes for higher sequential speeds, would the user be able to choose the firmware which optimizes for less latency?
    Reply
  • Testtest - Wednesday, March 18, 2009 - link

    Ah, no editing?!

    A-Data's "300 plus" SSD also uses the Indilinx controller.
    Reply
  • vailr - Wednesday, March 18, 2009 - link

    "The Anatomy of a SSD" should instead read: "The Anatomy of an SSD" Reply
  • Flunk - Wednesday, March 18, 2009 - link

    Yes, because S is a vowel... Reply
  • abudd - Wednesday, March 18, 2009 - link

    Assuming SSD = "es-es-dee" then "an SSD" is right. If it *sounds* like a vowel, use "an". Reply
  • JarredWalton - Wednesday, March 18, 2009 - link

    Yes, *but* SSD could also be read as "Solid State Drive" instead of "ess ess dee", in which case you would say "a SSD". I tend to read it as "ess ess dee", but Anand thinks of those letters as "Solid State Drive".

    Potato, potato, tomato, tomato... let's call the whole thing off!
    Reply
  • Azsen - Thursday, March 19, 2009 - link

    When reading acronyms you're supposed to think of them as the letters, i.e. when you see RAM, you think "ram" straight off not Random Access Memory. When you see "IBM" you think "eye bee emm" not International Business Machines etc etc. It would take ages to read an article if you had to stop and think out all the full wording of acronyms as you're reading them.

    I'm going with the correction of "Anatomy of an SSD". Correct English fullstop.
    Reply
  • JarredWalton - Thursday, March 19, 2009 - link

    By your comment, you suggest two different things, and that's really okay. That was my point: when you see "RAM" you probably thing "ram" as in the animal... not "Are A Em". You say "a RAM stick" not "an RAM stick". I'd guess most people think of SATA as "Ess A Tee A", but if you talk to most computer techs that are in the know, it's "say-te" so you would say "a SATA drive".

    And you know, I'm sure plenty of people will agree with the correct way of saying SATA, and that's perfectly okay. English really is a very flexible thing - particularly in the tech world - and rarely is there an "always right" way of saying things. If Anand wants to say "a SSD" and others want to say "an SSD", I'm not going to try to declare one group or the other correct. They both are, depending on your viewpoint.

    "I believe the world is neither black nor white, but only shades of gray."
    Reply
  • Pythias - Friday, March 20, 2009 - link

    Can't have gray without black and white. Reply
  • 7Enigma - Wednesday, March 18, 2009 - link

    HAHAHA. What a tool. I love it when people critique grammar.....and get it wrong. Reply

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