Disappointed, I went back to OCZ

OCZ was worried. The last time I reviewed one of their SSDs I was truthful about it, and it hurt their sales considerably. Customers were returning drives, and to OCZ’s credit, they stepped up and even accepted some returns themselves - something that most manufacturers wouldn’t have done. Regardless what they had told me, there was some admission of fault there. Those JMicron drives were nothing short of crap.

As soon as OCZ started getting word that I wasn’t pleased with Vertex, they went into a state of panic. These drives all do very well in synthetic HDD tests like HDTach and ATTO, that’s generally all they’re reviewed in, so that’s all they’re tested in. But now OCZ was hearing that the Vertex wasn’t passing some of my tests and they had no idea what it was failing or why.

I tend to do a good job of keeping what tests I run secret until the review is published, so there isn’t any unfair optimization. I purposefully introduce new tests to our performance suites to help keep manufacturers honest and optimizing for real world usage scenarios rather than specific benchmarks. OCZ had no idea what I was running, but they knew that the Vertex wasn’t doing well.

Summit on the other hand was performing just fine, but that’s an expensive drive. Vertex was supposed to be good, it should’ve been good, there’s no reason for it to be performing this poorly. I ran the infamous iometer test to see what was going on:

Iometer 4KB Random Writes, IOqueue=1, 8GB sector space IOs per second MB/s Average Latency Maximum Latency
Original Pre-release OCZ Vertex 20.7 0.08 MB/s 48.2 ms 484.5 ms

 

How on earth is this acceptable at all? Average latency of 48.2ms and a maximum latency as bad as the Apex and G.Skill Titan drives? I’ve heard some SSD vendors dismiss the iometer results but let me caution you against that. What these numbers are telling us is that on average, when your OS goes to write a 4KB file somewhere on your drive, it’ll take nearly 50ms. That’s 4.5x longer than a 5400 RPM 2.5” notebook drive and that’s the average case. What part of that sounds acceptable? Anyone who tells you otherwise is delusional.

I thought for sure that the drive was broken and that we’d made no progress since last fall. But the drive hadn’t launched yet, while there were glowing reviews of it, no one had wasted any money. I wrote an email to Ryan Petersen, OCZ’s CEO. I described my findings and told him that while the Vertex’s performance was better than any of the JMicron solutions, it was unacceptable for anything other than perhaps extremely light, single-tasking usage.

I told him it sucked. He said that wasn’t fair. We argued over email but he came back and asked me what I needed to see to make the drive better.

I told him I’d need an average response time in the sub-1ms range and a max latency no worse than Intel’s 94ms. I didn’t think it would be possible. I was prepared for OCZ to hate me once more. He told me to give him a couple of days.

OCZ Sends Me SSDs, Once More Once More, With Feeling
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  • FishTankX - Wednesday, March 18, 2009 - link

    Also, I think the velociraptor vs X-25 figures are swapped. 6 odd ms for the intel drive and 0.11ms for the velociraptor.. Reply
  • Natfly - Wednesday, March 18, 2009 - link

    Reply
  • DangerMouse4269 - Tuesday, April 13, 2010 - link

    Nicely written. Even a very out of practice Comp Eng understood that. Reply
  • geekforhire - Monday, June 14, 2010 - link

    I have just replaced the hard drive in this 3 year old Dell Inspiron 9400 notebook computer with a new and very quick OCZ SSD, manually configured the partition with a 1024 offset, freshly installed the OS, freshly downloaded all of the latest and greatest drivers from Dell, and applied all currently available OS updates from Msft.

    The problem is that when the machine resumes from Standby, it will /reliably/ (4 out of 4 attempts) produce a BSOD 0xF4 after the power button is pressed to resume the machine from standby.

    Here's the sequence to recreate the problem:

    0) Machine is booted normally into Windows, and log in to an account which has administrative privs.
    1) Click on Start -> Shut Down -> Standby.
    2) See display turn black, disk I/O light flashes then stops, then the power indicator light begins to flash on and off slowly.
    3) Wait until the power light has made 2 slow flashes.
    4) Press the power button.
    5) See the Dell Bios splash screen, then disappear
    6) Boom: See the BSOD 0xF4

    The values reported after the STOP are:
    (0x00000003, 0x865b3020, 0x865b3194, 0x805d2954)

    Note that I've been in contact with OCZ before about this SSD+computer, because the previous BSOD that was produced was 0x77. Their recommendation was to create the partition with an offset with a 64 interval, and to reflash the SSD with their modern firmware. This was done, the OS was reinstalled as described, and now I'm getting a different BSOD code. Another mention was a question whether the notebook computer uses a SATA2 controller (definitely compatible) or SATA1 (which may have troubles).

    I've run Spinrite on the SSD, and there are lots of ECC errors being reported. I've been in contact with Spinrite, and they chalk this up to the SSD being chatty (which they like), but since SSD's are new and magnetic disks are common, they want to stay focussed on magnetic disks.

    When the machine boots back up, the OS reports that a serious error has occurred, and asks that a problem report be submitted, which I do. Then an attractive but somewhat generic page is displayed with common causes (Aging or failing hard disks, large file transfers from secondary media to local hd, loss of power to a hard drive, hard disk intensive processes (eg: antivirus scanners), recently installed hardware that might have compatibility and performance problems)

    Has anyone else encountered this kind of problem, and do you have any suggestions?
    Reply
  • angavar - Thursday, September 09, 2010 - link

    As a medical student I can appreciate a well researched and analytical article when I see it. This is by far the best computer hardware review I have ever read! Thank-you for your time and effort in producing what is clearly a thoroughly researched and detailed analysis. Reply
  • mac021 - Wednesday, October 17, 2012 - link

    Thank you for the lesson and helping me understand SSD drives. May I just ask for your advice...

    For everyday use designing and generating prototypes for websites and running typical office s/w like word and excel for long documentations while listening to music or just having some video play in the background, then the occasional gaming of, say Star Craft 2 and Dead Space 3, and lets assume I do this on a 5 hours a day average for 365 days in a year, how long before I need to replace an OCZ Vertex/Summit SSD? And does format/reinstall help in prolonging the life of an SSD just as it does for my old hard drives (from a computer that's 6 years old and counting)? Or there's no stopping the SSD's death after reaching 10,000 times of being erased and rewritten on? I'm not one who keeps upgrading or buying new computer systems for every new thing that comes out, i'm more of a keeper and maintainer for as long as the system servers my needs... but when I make a purchase, I make sure it will be enough to last me another 6-12 years IF possible! Which is why I'm still considering SATA for my next purchase late this year or early next year (and I'm only buying a new PC just because I made a mistake buying a foxconn motherboard that can't support anything higher than XP, not even Vista... weird, anyway I found that out too late).

    Also, would you know of a motherboard that supports SSD, Windows 8, Nvidea, third gen i5/i7, and up to 64GB ram?

    Thanks so much!
    Reply

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