Disappointed, I went back to OCZ

OCZ was worried. The last time I reviewed one of their SSDs I was truthful about it, and it hurt their sales considerably. Customers were returning drives, and to OCZ’s credit, they stepped up and even accepted some returns themselves - something that most manufacturers wouldn’t have done. Regardless what they had told me, there was some admission of fault there. Those JMicron drives were nothing short of crap.

As soon as OCZ started getting word that I wasn’t pleased with Vertex, they went into a state of panic. These drives all do very well in synthetic HDD tests like HDTach and ATTO, that’s generally all they’re reviewed in, so that’s all they’re tested in. But now OCZ was hearing that the Vertex wasn’t passing some of my tests and they had no idea what it was failing or why.

I tend to do a good job of keeping what tests I run secret until the review is published, so there isn’t any unfair optimization. I purposefully introduce new tests to our performance suites to help keep manufacturers honest and optimizing for real world usage scenarios rather than specific benchmarks. OCZ had no idea what I was running, but they knew that the Vertex wasn’t doing well.

Summit on the other hand was performing just fine, but that’s an expensive drive. Vertex was supposed to be good, it should’ve been good, there’s no reason for it to be performing this poorly. I ran the infamous iometer test to see what was going on:

Iometer 4KB Random Writes, IOqueue=1, 8GB sector space IOs per second MB/s Average Latency Maximum Latency
Original Pre-release OCZ Vertex 20.7 0.08 MB/s 48.2 ms 484.5 ms

 

How on earth is this acceptable at all? Average latency of 48.2ms and a maximum latency as bad as the Apex and G.Skill Titan drives? I’ve heard some SSD vendors dismiss the iometer results but let me caution you against that. What these numbers are telling us is that on average, when your OS goes to write a 4KB file somewhere on your drive, it’ll take nearly 50ms. That’s 4.5x longer than a 5400 RPM 2.5” notebook drive and that’s the average case. What part of that sounds acceptable? Anyone who tells you otherwise is delusional.

I thought for sure that the drive was broken and that we’d made no progress since last fall. But the drive hadn’t launched yet, while there were glowing reviews of it, no one had wasted any money. I wrote an email to Ryan Petersen, OCZ’s CEO. I described my findings and told him that while the Vertex’s performance was better than any of the JMicron solutions, it was unacceptable for anything other than perhaps extremely light, single-tasking usage.

I told him it sucked. He said that wasn’t fair. We argued over email but he came back and asked me what I needed to see to make the drive better.

I told him I’d need an average response time in the sub-1ms range and a max latency no worse than Intel’s 94ms. I didn’t think it would be possible. I was prepared for OCZ to hate me once more. He told me to give him a couple of days.

OCZ Sends Me SSDs, Once More Once More, With Feeling
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  • Hrel - Thursday, April 09, 2009 - link

    Instead of making me dinner can you send me that test system instead??? Please!!! Reply
  • Hrel - Thursday, April 09, 2009 - link

    I was wondering what controller the OCZ solid Series is based on??? Will I experience hiccups with that drive or not? Is the point of my question. Reply
  • sfisher64 - Wednesday, April 08, 2009 - link

    I just purchased a Dell Latitude E6400 with a 64GB Ultra Performance Solid State Drive. Does anyone know what type of drive this is, and where it fits in the spectrum described in this article? Reply
  • Baffo - Saturday, April 11, 2009 - link

    The Dells use the Samsung drives (you should see this on the bottom if you pull it out). However, as much as I wish this was one of the newer controllers (I have a few of these at work as well), the testing cycles demanded by Dell probably mean these are the older controllers. Reply
  • marraco - Tuesday, April 07, 2009 - link

    This article is popular :) Reply
  • BLHealthy4life - Monday, April 06, 2009 - link

    Intel 9.1.1.1010 (Intel) Where are these drivers? I can only find version 1007 and not 1010....

    Thanks
    Reply
  • BLHealthy4life - Sunday, April 12, 2009 - link

    found it....

    Intel obviously keeps the X58 chipset drivers current for their own boards, just not other mfgs boards....

    They installed fine on my R2E..

    BL
    Reply
  • irondukes - Friday, April 03, 2009 - link

    Hi-- Do SLCs suffer from performance degradation, or are the controllers pretty agressive at erasing the data since they have far longer read-write cycles? Please help! Deciding between an X25E and X25M Reply
  • mdavies - Friday, April 03, 2009 - link

    I'm reading this about a day late - got my Patriot PE256GS25SSDR 2.5" 256GB yesterday since I'm bad about destroying hard drives. this drive, in a word, was excruciating. I'll be replacing it with one of your recommended drives today.

    Thanks
    Reply
  • sotoa - Friday, April 03, 2009 - link

    Long time reader, first time post.
    I really liked the background story and appreciate how Anand delves deep into the the SSD's (as well as other products in other articles).

    Thanks for looking out for the little guy!
    Keep up the great work!
    Reply

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