Disappointed, I went back to OCZ

OCZ was worried. The last time I reviewed one of their SSDs I was truthful about it, and it hurt their sales considerably. Customers were returning drives, and to OCZ’s credit, they stepped up and even accepted some returns themselves - something that most manufacturers wouldn’t have done. Regardless what they had told me, there was some admission of fault there. Those JMicron drives were nothing short of crap.

As soon as OCZ started getting word that I wasn’t pleased with Vertex, they went into a state of panic. These drives all do very well in synthetic HDD tests like HDTach and ATTO, that’s generally all they’re reviewed in, so that’s all they’re tested in. But now OCZ was hearing that the Vertex wasn’t passing some of my tests and they had no idea what it was failing or why.

I tend to do a good job of keeping what tests I run secret until the review is published, so there isn’t any unfair optimization. I purposefully introduce new tests to our performance suites to help keep manufacturers honest and optimizing for real world usage scenarios rather than specific benchmarks. OCZ had no idea what I was running, but they knew that the Vertex wasn’t doing well.

Summit on the other hand was performing just fine, but that’s an expensive drive. Vertex was supposed to be good, it should’ve been good, there’s no reason for it to be performing this poorly. I ran the infamous iometer test to see what was going on:

Iometer 4KB Random Writes, IOqueue=1, 8GB sector space IOs per second MB/s Average Latency Maximum Latency
Original Pre-release OCZ Vertex 20.7 0.08 MB/s 48.2 ms 484.5 ms

 

How on earth is this acceptable at all? Average latency of 48.2ms and a maximum latency as bad as the Apex and G.Skill Titan drives? I’ve heard some SSD vendors dismiss the iometer results but let me caution you against that. What these numbers are telling us is that on average, when your OS goes to write a 4KB file somewhere on your drive, it’ll take nearly 50ms. That’s 4.5x longer than a 5400 RPM 2.5” notebook drive and that’s the average case. What part of that sounds acceptable? Anyone who tells you otherwise is delusional.

I thought for sure that the drive was broken and that we’d made no progress since last fall. But the drive hadn’t launched yet, while there were glowing reviews of it, no one had wasted any money. I wrote an email to Ryan Petersen, OCZ’s CEO. I described my findings and told him that while the Vertex’s performance was better than any of the JMicron solutions, it was unacceptable for anything other than perhaps extremely light, single-tasking usage.

I told him it sucked. He said that wasn’t fair. We argued over email but he came back and asked me what I needed to see to make the drive better.

I told him I’d need an average response time in the sub-1ms range and a max latency no worse than Intel’s 94ms. I didn’t think it would be possible. I was prepared for OCZ to hate me once more. He told me to give him a couple of days.

OCZ Sends Me SSDs, Once More Once More, With Feeling
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  • strikeback03 - Thursday, March 19, 2009 - link

    I understand your point, but I am not sure you understand the point I (and others) are trying to make. The SSD makers (should) know their market. As they seem to be marketing these SSDs to consumers, they should know that means the vast majority are on Vista or OSX, so the OS won't be optimized for SSDs. It also means the majority will be using integrated disk controllers. Therefore, in choosing a SSD controller which does not operate properly given those restrictions, they chose poorly. The testing here at Anandtech shows that regardless of how the drives might perform in ideal circumstances, they have noticeable issues when used the way most users would use them, which is really all those users care about.
  • tshen83 - Thursday, March 19, 2009 - link

    In the history of computing, it was always the case that software compensated for the new hardware, not the other way around. When new hardware comes out that obsoletes current generation of software, new software will be written to take advantage of the new hardware.
    Think of it this way: you always write newer version of drivers to drive the newest GPUs. When is the last time newer GPUs work with older drivers?

    Nobody should be designing hardware now that makes DOS run fast right? All file systems (except ZFS and soon BTRFS) are obsolete now for SSDs, so we write new file systems. I am not sure Intel X25-M's approach of virtualizing flash to the likings of NTFS and EXT3 is the correct one. It is simply a bridge to get to the next solution.

    SSD makers right now are making a serious mistake pushing SSDs down consumer's throats during an economic crisis. They should have focused on the enterprise market, targeting DB servers. But in that space, Intel X25-E sits alone without competition. (Supertalent UltraDrive LEs should be within 25% of X25-E by my estimation)
  • pmonti80 - Thursday, March 19, 2009 - link

    Now I understand what you meant in the beginning. But still I don't agree with you, the system reviewed is the one 99% of SSD buyers will use(integrated mobo controller + NTFS). So, why optimize the benchmark to show the bad drives in a good light?

    About the Vertex, I don't understand what you are complaining about. After reading this article most people got the idea that Vertex is a good drive and at half Intel's price (I know, I searched on google for comments about this article).
  • tshen83 - Thursday, March 19, 2009 - link

    Professional people only look at two SSD benchmarks: random read IOPS at 4k and random write IOPS at 4k(Maybe 8K too for native DB pages).

    The Vertex random write IOPS at 4K size is abysmal. 2.4MB/sec at 4K means it only does 600ish random write IOPs. Something was wrong, and Vista/ICH10R didn't help. The 8GB/sec write boundary Anand imposed on the random write IOPS test is fishy. So is the artificial io queue depth = 3.

    The vertex random write IOPS should be better. The random read IOPS also should be slightly better. I have seen OCZ's own benchmark placing the Vertex very close to Intel X25-M at random read/ write IOPS tests.

    I personally think that if you use NTFS, just ignore the SSDs for now until Windows 7 RTM. You can't hurt waiting for SSD price to drop some more in the next 6 months. Same thing for Linux, although I would argue that Linux is even in a worse position for SSDs right now than windows 7. EXT3/EXT4/JFS/XFS/REISERFS all suck on SSDs.
  • gss4w - Thursday, March 19, 2009 - link

    Anandtech should adopt the same comment system as Dailytech so that comments that don't make any sense can be rated down. Who would want to read a review of something using a beta OS, or worse an OS that is only used on servers? I think it would be interesting to see if Windows 7 beta offered any improvements, but that should not be the focus of the review.
  • 7Enigma - Thursday, March 19, 2009 - link

    Here's another vote for the Dailytech comments section. The ability to rate up down, but more importantly HIDE the comments below a threshold would make for much more enjoyable reading.
  • curtisfong - Wednesday, March 18, 2009 - link

    Why should Anand test with Windows 7b or *nix? What is the majority OS?

    Kudos to Anand for testing real world performance on an OS that most use, and to Intel for tuning their drives for it. I'm happy the other manufacturers are losing business..maybe they will also tune their drives for real world performance and not synthetic benchmarks.

    To the poster above: do you work for OCZ or Samsung?
  • Glenn - Wednesday, March 18, 2009 - link

    tshen83 "A very thorough review by tshen83, an hour ago
    BUT, still based on Windows Vista.
    "

    As long as these drives are marketed toward said OS, why would you not use it? Most of us wouldn't recognize Solaris if we saw it! And I believe you seriously overestimate yourself if your gonna drill anything into Anands head! You might need your own site, huh?

    Great Job Anand! Don't forget to remind these CEO's that they also need to provide any software needed to configure and optimize these drives to work properly. ie go to OCZ Forums and try to figure out how to align, optimize and keep your drive running like it's supposed to, in less than 4 hours of reading! It would be nice if these companies would do their own beta testing and not rely on early adopters to do it for them!
  • Roland00 - Wednesday, March 18, 2009 - link

    It was a joy to read all 31 pages
  • MagicPants - Wednesday, March 18, 2009 - link

    Anand it would be really helpful to have a list of SSD companies blacklisting you so I know which ones to avoid. In general it would be nice to know who doesn't provide review samples to reputable sites.

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