Inside Newegg NJ: A New Warehouse and Another Contest
by Anand Lal Shimpi on May 20, 2008 12:00 PM EST- Posted in
- Trade Shows
Off to See the Wizard
Once your order is packed, taped and labeled it's sent via conveyor belt to the shipping area:
Empty boxes and full totes come in on the right and leave as taped packages on the left
These things move pretty quickly
Up they go
As the boxes make their way to the shipping area they are scanned and directed to the appropriate shipping lane automatically:
The label is read and the system figures out whether to send the package to a FedEx or UPS lane
The vast majority of these lanes are for UPS, Newegg's preferred shipping partner. The first lane is reserved for FedEx.
UPS actually staffs Newegg's warehouse with its own employees. The folks you see in the picture above actually work for UPS, not Newegg. Your package is scanned at Newegg and your tracking number/status is actually generated on the spot, so the truck doesn't have to return to the UPS depot before your tracking information becomes active.
The UPS folks hard at work
UPS trucks are loaded and shipped off multiple times during the day
The FedEx ailes move much slower
Newegg's goal is to be able to ship via UPS ground to its customers within 1 - 2 days, hence the creation of these warehouses across the US. The New Jersey warehouse is able to reach customers in NY within a day and most other places on the East Coast within two via UPS ground.
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Kendokan - Sunday, May 25, 2008 - link
With their business model, they're smart not to take corporate POs as payment. Most companies stretch the payment terms like crazy. Net 30? You might get your money in 60 days. Net 60? Try 90. It's hell on cash flow.Jaguar36 - Tuesday, May 20, 2008 - link
Newegg has shipped stuff from NJ for years, from Edison NJ to be specific. I first started buying from them because I could get stuff shipped ground and it would show up the next day. Of course now they have there '3-day' shipping which takes 3-days even when its only going 50 miles, and costs 50% more!Basilisk - Wednesday, May 21, 2008 - link
Yes, for years NJ has had the quick deliver and the NJ taxes directly added to the bill. [Of course, we all add up those untaxed, out-of-state purchases and report them on our NJ-1040's, right?!]Over the years, they've cut their delivery time from two days to one; or perhaps I'm just ordering earlier in the day? Anyway, yesterday's video-card order at 1PM is en route today... but it's STILL NOT HERE as of 10am! :P LOL
gigahertz20 - Tuesday, May 20, 2008 - link
Seems like a very efficient system, I've always received my order within 2 days living here in State College, PA. Good prices, fast shipping, an easy to use website that has tons of search options, and also allowing users to leave reviews of the products they buy is what makes Newegg #1 in my book.PCHAngover - Wednesday, May 21, 2008 - link
Yep I always get mine within 2 days. Usually it's only a day because newegg is a Ninja. If anything, I blame the commons staffing if I don't get it in time. ;)gipper - Tuesday, May 20, 2008 - link
It seems to have slowed down lately for me. I live in STL, MO, and it was about 3 days from ordering. More recently, it's been more like a week.It's still great service, and the prices are unbeatable. I just have to plan a little further ahead these days.
KikassAssassin - Tuesday, May 20, 2008 - link
Strange. I live in Illinois, about 15 minutes from St. Louis, and they always get my orders to me in 2-3 days (usually 2). I've never had to wait anywhere close to a week.BigLan - Tuesday, May 20, 2008 - link
Hopefully I'll be the lucky one!I couldn't help notice the 'slow moving parts' picture at the bottom of page 2. They look like 6800's, and won't be going anywhere for a while as the product is deactivated on the newegg site.