Stability

Now, it's time for the hot button issue, the one issue that Mac users use against PC users (and vice versa) all the time: stability. To put a few misconceptions to rest, I will resort to the timely bulleted list. I hope by this point, I've shown that I can definitely appreciate both a Mac and a PC platform, and thus, readers will view the following statements as pretty darn impartial:
  • OS X crashes
  • Windows XP crashes
  • My G5 machine crashes a bit less than any of my Windows XP machines
Now, let me qualify those three statements - I'll start at the bottom. Apple has it very easy. They have complete control over the hardware and drivers that go into every machine they build, they don't have to deal with multiple chipsets for a particular platform, and they don't even have to deal with multiple video card vendors. Apple controls every aspect of the hardware and software that goes into their computers. There are no strange driver or BIOS revisions out of Taiwan that don't play well with some configurations, and there are no worries about memory timings set too aggressively causing even the slightest bit of instability (without the appropriate timings, DDR400 will not boot in a G5). The PC world is much, much different; everything that Apple doesn't have to worry about or deal with, PC users may not worry about, but they definitely do have to deal with. How many times have you bought a cheaper piece of hardware from a no-name manufacturer because it fit your budget? It's not as common now because prices have gone down so much, but a few years ago, it was definitely very popular - I know. I did it. Sometimes you'd luck out, and other times, you'd have one component in your system that would always cause compatibility problems or stability issues. For me, it was an old Opti sound card; then, it was a no-name 430VX motherboard. And tracking down those kinds of problems can be very difficult because the symptoms don't always point to the culprit. I've always said that if you use the right hardware, a Windows box can be just as stable as any other machine out there - and my systems have supported that. I wouldn't reboot my system for months if it didn't have any problems. It was always a bad driver install, power outage or a program gone awry that forced a restart. People used to complain about Windows NT/2000 as a server platform because of stability; we've actually had more outages on our Linux servers than on our Windows servers. Not saying that Linux is a bad OS, but we know our Windows servers, and we know what hardware works best under them, and thus, once assembled and properly maintained, we had no real issues with them. >br?
OS X is built on a very solid core and it does handle individual applications crashing much better than Windows does. I've never had to reboot the entire system because one application crashed. It's also much better about restarting Finder (the equivalent of Explorer) if it crashes. It is things like these that make OS X a bit more "stable" of a platform than Windows, but also, remember that the tight quality control that Apple has over the components that go into their systems does also play a very large part in assuring stability.

The end result is that my Mac is a bit more stable than my PCs. It's not night and day, and the Mac does crash, just like my PCs do - it just crashes a little less frequently.

As far as hardware stability and failures go, I've heard horror stories about dead/dying G5s on Apple's support boards. I was honestly worried when I started reading through the threads; thankfully, I have yet to encounter any hardware issues with the G5, but I do recognize that there are users out there that have had serious issues with their systems. Unfortunately (or fortunately?) without much experience in this regard, there's not much I can say to Apple's hardware quality control, but I view Apple just like any other hardware vendor - there's no way that everything to come out of a company is going to be perfect. It's how they minimize the imperfections and deal with them when they occur that matter the most.

OS X Bottlenecks and Caching Applications under OS X
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  • webchimp - Friday, October 8, 2004 - link

    When you compared multitasking performance on a Mac to a Windows PC, was the Windows PC also a dual processor machine?

    One of the major benefits of multiple processors is multitasking performance and it would be unfair to compare a single processor PC to a multi processor PC regardless of the particular CPU and OS.
  • insomn - Friday, October 8, 2004 - link

    "When writing an article (especially big NDA launches), I'd have around 20 IE windows open"

    IE?
    www.getfirefox.com
    20 IE windows = 1 firefox window.
  • CindyRodriguez - Friday, October 8, 2004 - link

    I'll try to only comment on the big stuff.
    Anand doesn't get the application install process at all. He's overthinking it way too much. Things don't have to be 'windows complicated' in OS X.

    In a drag and drop install, you aren't copying the "Application Installer" over to the hard drive. You're actually copying the Application its self over.

    Applications in OS X are actually bundles. They appear as binaries but they are actually directories with a hidden .app suffix on them. Select any OS X native App and control-click or rightclick on it. A contextual menu will pop up, select "Show Package Contents". This is the whole application.

    Contrary to what Mr. Shimpi said, there is no process were files are auto-magically copied to hidden and forbiden regions of your hard drive when you copy an application bundle from the installer disk to your hard drive. The application is entirely selfcontained so you are actually dragging everything over in one fell swoop. There is no disconnect because what you see in the install is what you get, a simple copy. OS X bundles are actually incredibly elegant ways to package applications.

    Some applications do require some additional files to be installed into the OS and this is where Anand was getting confused. Not all application installs in OS X are simple drag-drops. Many use more familiar installer shells. Some Drag and Drop installs also contain self repairing, Office is one example. Though the install is simply a copy, the application does require some files (like fonts for example) to be installed into the OS. This occurs when the application is first run, not when you copy the application over. On subsequent launches, if any of the required support files have been removed, they are reinstalled in much the same way. This is also a very nice feature.
  • Chuckles - Friday, October 8, 2004 - link

    With regard to your trouble opening folders and applications using the keyboard:
    Command-o opens whatever you have highlighted. I had never heard of Command-Shift-Down Arrow opening stuff before this.
  • CindyRodriguez - Friday, October 8, 2004 - link

    Argh.. I could only get through the first two pages before I was ready to pull my hair out.

    * The article is outdated even though it was published today. Apple rev'ed that machine in July.
    * G5s are expensive but so are similarly configured PCs. A dual opteron or dual Xeon from a real vendor with a real warranty will cost you just as much or more than the G5. I've actually spec'ed out dual G5s next to dual Xeons and dual Opterons and contrary to what Mr. Shimpi says.. do don't get "much more". Do it your self everyone.. but remember that a dual 2GHz isn't a $3K computer anymore.
    * Your overview of the Mac on page 2 is wrong. Apple didn't ship a Radeon 9600. The rev one shipped with a Radeon 9600Pro. That may seem like picking nits.. but I bet you'd consider is significant if I offered you a free 9600Pro or a free 9600 but not both.
    * Anand tells us in Page 2 to look at the specs to see how mediocre they are.. but he forgets to remind us that this computer is a Rev 1, not a rev 2.
    * Anand apparently didn't bother to look at Apple's new DVI monitors. He asserts that you loose the cable clutter cutting benefits of ADC but this isn't true. There is STILL only one cable to the DVI monitor. The cable breaks out to power/usb/dvi at the computer end.. in fact, Apple's new cable now includes firewire.
    * Once again, to pick nits.. the mouse cable on an apple mouse is short to plug into the keyboard not the monitor. Apple keyboards have always had pass through ports for the mouse.

    I'll try to trudge through the rest when I get time.. but it's pretty painful so far.
  • knutp - Friday, October 8, 2004 - link

    Sure there is a 2004 version of the Office pacage. Remember that this is a version only suited for Mac OS.

    http://store.apple.com/1-800-MY-APPLE/WebObjects/A...
  • KutterMax - Friday, October 8, 2004 - link

    One aspect not touched on in the review is some of the other applications included with the G5, that being iMovie, iPhoto, and iDVD.

    I'm a PC user but my wife has her own G5. She does a lot of work with digital photography and video and uses these apps a ton. They seem to work really well and integrate nicely together. $3000 is a lot to justify for a machine, but certainly these apps add some value. Further, an iMac G5, which would be about half the price, would also include these same apps and provides a little more value for the money (but only a single processor).
  • ksherman - Friday, October 8, 2004 - link

    the current version of the MS Office is 2003, not 2004... But a very god article indeed... Though i dont think ill be slapping down $3000 down for anything except a down payment on a car! :) I do agree that the slow downs that exist are crazy, given such an expensive computer. The fact that over 1GB memory is practically REQUIRED is a bit of an annoyance. But thats the price for a sexy OS!
  • sgd2z - Friday, October 8, 2004 - link

  • ThatGuyPSU - Friday, October 8, 2004 - link

    Thanks, Provia. I realized that after I hit Post Comment. Regardless, MS Office 2004 for the PC doesn't exist and probably won't since we're just about at the end of 2004. If anything, you'll see an MS Office 2005.

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