Stability

Now, it's time for the hot button issue, the one issue that Mac users use against PC users (and vice versa) all the time: stability. To put a few misconceptions to rest, I will resort to the timely bulleted list. I hope by this point, I've shown that I can definitely appreciate both a Mac and a PC platform, and thus, readers will view the following statements as pretty darn impartial:
  • OS X crashes
  • Windows XP crashes
  • My G5 machine crashes a bit less than any of my Windows XP machines
Now, let me qualify those three statements - I'll start at the bottom. Apple has it very easy. They have complete control over the hardware and drivers that go into every machine they build, they don't have to deal with multiple chipsets for a particular platform, and they don't even have to deal with multiple video card vendors. Apple controls every aspect of the hardware and software that goes into their computers. There are no strange driver or BIOS revisions out of Taiwan that don't play well with some configurations, and there are no worries about memory timings set too aggressively causing even the slightest bit of instability (without the appropriate timings, DDR400 will not boot in a G5). The PC world is much, much different; everything that Apple doesn't have to worry about or deal with, PC users may not worry about, but they definitely do have to deal with. How many times have you bought a cheaper piece of hardware from a no-name manufacturer because it fit your budget? It's not as common now because prices have gone down so much, but a few years ago, it was definitely very popular - I know. I did it. Sometimes you'd luck out, and other times, you'd have one component in your system that would always cause compatibility problems or stability issues. For me, it was an old Opti sound card; then, it was a no-name 430VX motherboard. And tracking down those kinds of problems can be very difficult because the symptoms don't always point to the culprit. I've always said that if you use the right hardware, a Windows box can be just as stable as any other machine out there - and my systems have supported that. I wouldn't reboot my system for months if it didn't have any problems. It was always a bad driver install, power outage or a program gone awry that forced a restart. People used to complain about Windows NT/2000 as a server platform because of stability; we've actually had more outages on our Linux servers than on our Windows servers. Not saying that Linux is a bad OS, but we know our Windows servers, and we know what hardware works best under them, and thus, once assembled and properly maintained, we had no real issues with them. >br?
OS X is built on a very solid core and it does handle individual applications crashing much better than Windows does. I've never had to reboot the entire system because one application crashed. It's also much better about restarting Finder (the equivalent of Explorer) if it crashes. It is things like these that make OS X a bit more "stable" of a platform than Windows, but also, remember that the tight quality control that Apple has over the components that go into their systems does also play a very large part in assuring stability.

The end result is that my Mac is a bit more stable than my PCs. It's not night and day, and the Mac does crash, just like my PCs do - it just crashes a little less frequently.

As far as hardware stability and failures go, I've heard horror stories about dead/dying G5s on Apple's support boards. I was honestly worried when I started reading through the threads; thankfully, I have yet to encounter any hardware issues with the G5, but I do recognize that there are users out there that have had serious issues with their systems. Unfortunately (or fortunately?) without much experience in this regard, there's not much I can say to Apple's hardware quality control, but I view Apple just like any other hardware vendor - there's no way that everything to come out of a company is going to be perfect. It's how they minimize the imperfections and deal with them when they occur that matter the most.

OS X Bottlenecks and Caching Applications under OS X
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  • vladik007 - Thursday, March 31, 2005 - link

    " highly paid Windows admin / Cisco Engineer "

    geeez ... new low bottom.
  • MarshallG - Monday, February 28, 2005 - link

    I was thinking about getting a Mini Mac. But with a 1.25 GHz CPU, it's about 1/4 the machine that Anand tested.

    Will I be disapointed by its performance at the same kinds of tasks Anand mentioned? I realize that I'll have to upgrade to maybe 1 GB of RAM.
  • BikeMike - Sunday, January 30, 2005 - link

    re: OSX dialogue keyboard shortcuts - like in Word, where 'd' means 'don't save' and 'return' & 'enter' apply to the highlighted button, many OSX apps do not require a modifier key, such as 'alt' or 'command'. The experience of discovery is guesswork, yes, but if you don't look for a modifier key, you get better at guessing. For example, in iTunes dialogues, 'y' means, you guessed it, 'yes'.
  • pyramiddown - Saturday, January 29, 2005 - link

    Ctrl-Tab to switch tabs in Firefox
  • OmnisAudis - Wednesday, January 26, 2005 - link

    Great article! very long winded, but awesome. I am a long time Mac user, with an XP machine at home and an iBook at work.

    I thought it was very interesting you found nothing snazzy about iCal. It is my FAV Apple app!! It is the most powerful, easy to use calendar I've come across. And it seems to be able to do things that XP Outlook can't. For one thing, I can publish a calendar so that other users can subsribe to it. When I make a change to that calendar, they see those changes.

    I can have TONS of calendars. In outlook, my boss can only have one (and view others). At my work place, we have 20 productions going on. It would be great if he could generate a calander that we could subscribe to for each show. As changes occur, we would get them without a memo going out, and everyone updating their calendars.

    Plus, I can subscribe to a season calendar of the Yankees! So as I publish calendars for visiting artists, and I subscribe to one for entertainment.

    I'll stop now. But I think you should revist iCal. Look at it from a multi-user point of view.

    Thanks for the objective article. I've learned a few things about OS-X!
  • KingKuei - Sunday, January 16, 2005 - link

    Anand,

    Wait til you see Tiger...

    Updated Safari with significantly improved speed and capabilities.

    Add the Spotlight feature (comprehensive demo at MacWorld Expo --> don't miss the jab at Bill Gates when the Spotlight feature crashes... one word: backup)

    Dashboard (sorry to the company that made it, but the feature is coming free to Tiger and I can't wait!)

    And for the first time, fully takes advantage of the 64-bit processing core of the G5.

    Anand, I dare you to write a follow-up review on that dual-2Ghz of your's when Tiger ships ON SCHEDULE later this year!
  • macgeek - Saturday, January 1, 2005 - link

    It is go glaringly obvious to any Mac user that you did understand half of what you were writing about. Just a few glaring omissions from your article:

    * Unix-based, and you have full control of Unix through the terminal.

    * No spyware or viruses - I don't even run anti-virus because there has NEVER been a virus for OS X. NOT ONE!!!

    * Why do you think Office 2004 sucks? Probably because it's made by Microsoft! Ever heard of OpenOffice?

    * Address Book - not only is it integrated into mail, but it's integrated into OS X.

    * Guess you didn't spend much time looking for it, because you could have had Trillian for Mac OS X as well.

    * Browsers - Yeah, Safari needs some work, but you've got quite a few to choose from. Oh, and Safari isn't the Lincoln Tunnel of security holes that IE is either. And if you so choose, you can simply drag Safari to the trash can and never use it again. Now try that with IE.

    * ipfw vs. Windows Firewall - Puuhhlleeeeasseee!! What does microsoft give you? A firewall that a third-grader could get through and that allows EVERYTHING OUT!!!!! I quite like having the ability to customize ipfw in terminal to have a firewall that is truly an industrial strength firewall.

    * Root authentication - whenever a program needs to install or modify system files, you have to authenticate as root. Too bad that when you're logged on as an Admin in Windows it's "anything goes" and you have no choice when that nasty website throws a dll file into the Windows directory.

    * No mention of any Apple Pro Apps like Final Cut HD. I've seen what happens to P4 systems when they try to render video in Adobe Premiere - they crash. You have to drop at least an extra $1000 for a Canopus or high-end Matrox capture card to have a chance of competing with a dual G5 system. My PowerBook G4 1.5 GHz renders video better than my P4 3.4 with 1GB of HyperX PC3500.

    * No mention of integrated Bluetooth, or how simple it is to configure networking, or of integrated Firewire 800.

    Shoddy research, and a poor attempt overall. It's easy to see that you liked the G5, but you didn't even scratch the surface before you wrote that article. And if you honestly think that OS X crashes as much as Windows, you REALLY must not have known what you were doing.

    And I qualify this as my day job is as a highly paid Windows admin / Cisco Engineer. I know Windows XP / 2k / 2k Server and Win2k3 inside and out, and they can't touch the possibilities of OS X. The only area that I'll give you is gaming. That's why I have a top-o-the-line AMD.
  • hopejr - Monday, November 8, 2004 - link

    I'm quite impressed with this article. I'm a recent switcher (august 04) and can say that I much rather OS X to any other OS that I've used (every single released version of windows from 1.03 to Longhorn 4074, many Linux distros, and mac os from system 6 to OS X Panther).
    I didn't go for a beefed up PowerMac G5, but I did buy a 12" iBook G4 with student discount (April 04 model). I've found that these are the cheapest decent notebooks out (as I can't stand celerons :P), and for a 12" at just AU$1520, I think it was a bargain (most PC 12" laptops are twice that much with almost identical specs).
    I also like the fact that I have seemless networking with my Windows machines. Another thing I like is that I can do all the stuff I need to do on linux (for University) on my iBook because of its unix base.
    In regard to the point someone made (i can't remember which post) about this article testing multitasking on a dual processor environment, I find that my single processor G4 laptop is still much better at multitasking than the latest Windows PC with hyperthreading, or even an AMD64, that I've used. Maybe that's just me though :P.
    I've found that I'm more productive on OS X compared to windows, especially with all those keyboard shortcuts.
    BTW, post #207 is right about the choice mac users have to make, I make those choices now, and know exactly when I want a program to close, or when I just want to close a window. I also find command-H and command-option-H very useful with reducing screen clutter.
    I haven't always liked Macs. I hated them mainly because the classic OS was a pain to use in my opinion with little control over it (I am a DOS user, so I like being in control of my machine using a command prompt). When OS X came out (especially Panther), my hatred disappeared.
  • macgruder - Saturday, November 6, 2004 - link

    Pretty good and fair review.

    I wish people would stop saying an App should quit when you close the last window. This is not useful in many situations. e.g. I'm in Photoshop, I have a window open, and I'm done with it, but am going to continue working. Close the windows, oops Photoshop quits.

    Mac users are used to making the following choice:
    a. I want to close a window (command-W)
    b. I want to quit the App. (command-Q)

    These are 2 distinct actions. To me closing a window is just that, and shouldn't be connected to the independent action of quitting an app. If I'm done and I have ten windows open, I just command-Q, and the windows(if not saved) close automatically anyway. As far as I can see Windows seems to be forcing you (correct me if I'm wrong) to do an unconnected action, when you may not want to.
  • Humancodex - Friday, November 5, 2004 - link

    I make a link of the article to: http://www.macbidouille.com (french) in forum "switch", everybody like your "objectivité", and like you to push the Mac test trial more often!

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