First Impressions: Skin Deep?

When I first laid hands (and eyes) on the new XPS 15, I was extremely impressed. It’s such a noticeable upgrade compared to previous XPS laptops in terms of build quality that I really can’t understate the fact. Dell’s in a bit of a Catch-22 here, of course, with a design that’s very similar to the MacBook Pro 15. On the one hand, if they do a 15” laptop that’s similar but not built as well (e.g. the XPS 15z from last year), they get complaints from people saying, “Apple can do it, so why can’t Dell?” Now they’ve basically silenced those naysayers and instead they’ll get others accusing them of copying Apple’s design. Does that really matter, though? I’d rather have something that looks and feels like a high quality laptop that borrows good design elements from other successful laptops than to get a unique laptop that looks and feels poor. Dell has also taken a few steps to differentiate their design from Apple’s MBP15, and as someone who has often wondered, “Why don’t other OEMs make machined aluminum laptop chassis?” it’s nice to see a laptop that really nails that element of the design.

As good as the XPS 15 looks, it also has plenty of performance potential. The XPS 15z made some compromises to keep thermals in check, and with Ivy Bridge and Kepler moving the CPU and GPU to smaller process nodes Dell is able to increase performance within the same power envelope. 1080p gaming is still going to be a bit too much with some titles, but if you’re really looking for a gaming laptop Dell already covers that market with their Alienware brand. The XPS is basically a stylish and well built brand that straddles the line between business offerings like the Latitude and Vostro laptops and gaming offerings like the Alienware and Inspiron SE models. (Yes, if you didn’t realize, the new Inspiron SE 15 and SE 17 both sport more powerful GPUs than the XPS 15—along with larger, bulkier chassis that don’t have the cachet of the XPS line.)

The problem is that good looks and performance potential can only take you so far, and when you really try to put the pedal to the metal with the XPS 15, the engine overheats and you end up taking an unscheduled pit stop. How big of a problem this is will depend on what you plan on doing with the laptop. I can certainly see gamers getting very frustrated with the current throttling issues, but I suspect the next official BIOS update will largely address those concerns. For general use—Internet surfing, office tasks, listening to music and watching movies, video encoding, etc.—the throttling problems will most likely never even show up. It’s only when you really push both the CPU and GPU that heat becomes a problem. So if you’re not a super demanding laptop user but you want a stylish and sturdy laptop that should last for half a decade—and you don’t want to deal with business class laptops, or OS X and Apple products—I can still readily recommend the XPS 15 as a good notebook that pleases me on many levels.

As good as the XPS 15 might be for mainstream/fashion conscious users, for power users or enthusiasts that really like to push their hardware to its limits I suspect that the XPS 15 will come up short. Even if Dell can create a BIOS that won’t throttle as badly as the current A04 release, I remain skeptical of their ability to have the XPS 15 run a heavy CPU+GPU load without dropping clock speeds on one or both chips. 1.8GHz was stable with my ThrottleStop testing, but that’s in an air conditioned testing environment, and I wasn’t using the most demanding workloads possible. If you run a pathological workload or “power virus” like OCCT or Furmark or similar, and if you require a laptop that can handle such applications without throttling CPU or GPU clocks, you’ll want to look elsewhere—and probably forget about laptops that are less than an inch thick. And on a related note, I should mention that I’ve seen at least some minor throttling with several other “thin but fast” laptops, so Dell’s not alone here; we’ll be making a concerted effort to check for throttling on all future laptop reviews.

For now, the throttling issues are a big enough concern for me that I’m holding off on a final verdict until we can see what the firmware updates bring. I know from past experience that laptops that seem to run a bit hot and/or loud when they’re new will only get worse as they start to age. If running any game on the XPS 15 today means 100% fan speed and juggling CPU/GPU clocks to keep thermals within an acceptable range, a year or two down the road you might be looking at a laptop that can’t really handle gaming at all. Maybe that matters to you and maybe it doesn’t, but if you don’t plan on doing anything that leverages the discrete GPU, why even have it there in the first place? Depending on what Haswell brings to the table, we might actually see dGPUs disappear outside of dedicated gaming laptops like the Alienware line—and I’m not sure that’s even a bad thing.

If we were judging the XPS 15 by appearances alone, it would easily walk out of here with an award. Depending on what Dell can do with the firmware over the next couple of weeks, we might still have a delayed prize to hand out. Unfortunately, out of the gate the XPS 15 stumbles and Dell will have to work to make up the difference. Until that happens, the XPS 15 is a beautifully crafted laptop with some personality quirks that could be hard to live with long term. Make sure you know what you’re getting into before committing to a relationship, or you could end up feeling burned.

Dell XPS 15 Thermal and Throttling Investigations
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  • solipsism - Wednesday, July 25, 2012 - link

    1) How is the experience with that large trackpad. So far I haven't seen or experienced any notebook following Apple's path here that has made it a great experience.

    2) Regarding the first page, I think the quality of the display is also very important. the MBP might be a TN panel but it's a damn good TN panel. Asus also has plenty of great panels in what tend to be cheap machines. Since I'm always looking at the display I couldn't choose this Dell even if the PPI is decent.
  • Spivonious - Wednesday, July 25, 2012 - link

    147dpi is "decent"? My, how times have changed. I remember when I bought my 125dpi CRT and it was top-of-the-line.

    Still, since most Windows apps aren't high-DPI aware, getting a high DPI screen on a laptop isn't as important as it is on a phone or tablet.

    Don't get me wrong, I do like the higher DPI screens that we're seeing now, but calling 147dpi "decent" really made me laugh.
  • solipsism - Wednesday, July 25, 2012 - link

    It's not a measure of percentage over a set time frame. It's simply a statement of what is deemed satisfactory.

    Note that at 141 PPI it's significantly more than the MBP at 110 PPI. Note that you only need to be 24" away from the display for it to be Retina quality for those with 20/20 vision.

    PS: Even though we now have 200 PPI displays with the new MBPs don't think that ten years from now that display will be crap if it's not 5, 10 or 20x the pixel density. Around 200 PPI will be hear for a very long time.
  • Serge SC - Thursday, September 13, 2012 - link

    I've had a 15.6" FHD screen for 3 years now.

    My eyes are in the 18/20 perhaps, even better, and still, I can't see the pixels while being around 50 cm away from my screen...

    Sure, the more the merrier, but at full HD on this size of panel, it is good enough that 90% of users can't see pixels from normal usage distance.
  • SodaAnt - Wednesday, July 25, 2012 - link

    Well, I've had a 1080P 15" laptop display for a while, and to be honest, as long as you are sitting in a normal position about two feet away from the screen, there is no way you can see the individual pixels. However, I do admit that they have a long way to go on making the screen look good though.
  • Frallan - Wednesday, July 25, 2012 - link

    Hmm had they been able to squeeze a 660 in there it would have been an immediate buy for me but the 640 just doesn't cut it. It would be interestin to see some new development in heat management in lappys - the same theory and build is still being used as for 10 yrs. I think that it should be possible today to think of a new way of doing things.
  • xype - Wednesday, July 25, 2012 - link

    Don’t worry, as soon as Apple decides to use any of the myriad of advanced cooling solutions, everyone will start doing it. It’s just, you know, too big a RISK to try it first. Better have another medicore model selling in small numbers than try and aim for Gold.
  • ananduser - Wednesday, July 25, 2012 - link

    What was said about this model regarding thermals is also true about Apple's MBP. As soon as you start pushing the hardware it too gets extremely hot.
  • xype - Wednesday, July 25, 2012 - link

    That’s why I said "as soon as Apple decides", meaning "they are not doing it, yet." Duh.
  • Spoony - Wednesday, July 25, 2012 - link

    In the past, I would have agreed with you wholeheartedly. Previous MacBook Pros (and PowerBooks) were absolute space heaters. They sat at about 95C as soon as you started doing anything intensive with them. Lap toasters!

    The fan ramps used by Apple are also hugely conservative in favour of noise, which I do not feel is the right trade off. Frequently you'd see 103C before the fans had ramped up all the way.

    All this being said, I recently ran several stress tests to see if the differences Apple had made to the Retina MacBook Pro actually did anything. The results were extremely positive. A highly synthetic stress test on CPU/GPU yielded 82C highest temp (on the Nvidia card).

    I bought a rMBP, and have been very satisfied with the thermal performance. Coming from somebody who was highly critical of all previous Apple machines in this regard. You do have to encourage the fan to ramp properly sometimes, so it isn't perfect. Just a lot better.

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