Final Words

When I first got the Pre I was disappointed. I expected it to be like my iPhone but better. Instead, the Pre ended up being better in some areas, worse in others, but predominantly different. The more I used it, the more I let go of my iPhone upbringing and embraced how well Palm combined the UI elegance of the iPhone with the functionality of so many smartphones before it.

Augmenting that powerful combination, Palm did a tremendous job in bringing brand new features to the table. Shame on Nokia, Motorola and the established cell phone industry for failing to do what it took Palm two years to do.

The Pre’s multitasking is one area where Palm completely trumped Apple. There are tradeoffs that Palm made but the Pre is just so much more productive (perhaps more for chatting than actual work) because of its multitasking support. There’s absolutely no reason for Apple not to embrace something similar. I’m guessing we won’t see real multitasking from Apple until iPhone OS 4.0, but there’s a lot of catch up that Apple needs to do here. If Apple had been working on multitasking since before the Pre announcement, we’ll easily see it supported in the iPhone next year. If Apple didn’t start on multitasking support until after Palm’s CES keynote, we won’t see it until 2011. Without a doubt this is a clear advantage for Palm.

Synergy is also another tremendous win for Palm that should’ve been implemented long ago by every other mobile phone manufacturer. The days of plugging your smartphone into your Mac or PC to sync it are numbered. Your friends manage their contact information in the cloud, so why not pull from their updates rather than manually manage it all on your own? It’s brilliant.

There are a few rough edges with the Pre but honestly, I have more faith in Palm to make the Pre perfect than I do in Apple to embrace the Pre’s advantages (at least in a timely manner). Look at how long it took Apple to enable Cut and Paste support on the iPhone.

What do you think is going to happen when Palm perfects Synergy? Apple now becomes the underdog and has to play catch up.

Palm needs to work on a lot unfortunately. Synergy needs tweaking, there’s no visual voicemail, limited search functionality, limited copy/paste and there’s absolutely no reason that anything should ever be slower on the Pre than on the iPhone. It’s like me writing software that somehow runs faster on an Athlon 64 than on your Core i7 system. It’s clear that Palm has a lot of optimizing left with the Pre. I’d say there’s a good 6 months of work there to get this thing perfect. If it takes any longer, I start losing faith in Palm, if it takes any less time then I start being worried for Apple.

Then there’s the issue of build quality. The Pre is definitely acceptable, but not iPhone dethroning awesome in this department. Everyone is expecting more webOS based phones to come out in the near future, well at least one of them had better feel at least as sturdy as the iPhone.

I’m less worried about the Palm Store than I am these other items. The initial excitement over hacking the Pre has got me convinced that we’ll see third party development for this phone, it’s just going to take a while to get there.

Bring me a Pre that fixes Synergy, improves performance, has iPhone-like materials/build quality, full search, full copy/paste, visual voicemail and a more mature app store and I’ll leave Apple. Until then, personally, I’ll keep a close eye on the Pre because Palm totally gets it. This is what a smartphone is supposed to be and we finally, two years after the iPhone’s release, have a real competitor both in hardware and in OS.

If you don’t want to deal with AT&T, if you need a physical keyboard or if you just want to root for the underdog - the Palm Pre is for you. If you’re on Sprint, the Pre is easily the best smartphone the network has to offer. The Pre is the embodiment of innovation and I can’t stress how important it is to support companies like that.

How Palm behaves over the next six months will truly determine how positively we should all view the company. If the Pre gets regular updates, fixing issues and expanding features then we have a real winner here folks.

Curtain Call: What Apple Needs to Do

If you have an iPhone or if you work for a certain company in Cupertino (or any smartphone maker for that matter), then the Pre serves as a blueprint for what needs to change with the iPhone.

The following abridged list is a minimum set of guidelines that need to be present in iPhone OS 4.0:

1) Real multitasking support. The Cortex A8 in the Palm Pre is significantly faster than the ARM11 core in the iPhone 3G, Apple will have the same hardware with the 3GS and thus there’s no reason not to enable true multitasking.

2) A Synergy-like sync. Palm’s idea was pure brilliance. Instead of worrying about defending your precious gestures and stopping the Pre from syncing with iTunes, I want to see a free, Synergy-like sync to Google, Facebook, etc... from Apple. And I swear if Apple uses this as an attempt to push MobileMe...

3) An improved messaging client. Along with Synergy came a much better way to communicate with your friends and contacts. Conversations, regardless of whether they are over AIM, SMS all appear in one window, in one chat history. Hello, it makes sense.

There. That’s not too difficult to do right? I’ll tell you what, I’ll even give Apple another $200 to help fund it.

Camera & Syncing
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  • viciki123 - Monday, February 22, 2010 - link

    http://www.weddingdressonlineshop.co.uk/23-mermaid...">http://www.weddingdressonlineshop.co.uk/23-mermaid...
  • jmyette - Wednesday, February 17, 2010 - link

    I've been very disappointed by the Pre and had to switch back to my Treo 700p. I'd say of you like Palm OS and its effective PIM applications (calendar, contacts, tasks and memos), you probably won't like the Pre. Otherwise, I think the Pre may be a good choice. The best review of the Pre I found:

    http://palmprelansing.blogspot.com/2009/07/pre-rev...">http://palmprelansing.blogspot.com/2009...pre-revi...
    http://palmprelansing.blogspot.com/2009/07/pre-rev...">http://palmprelansing.blogspot.com/2009/07/pre-rev...

  • s1ugh34d - Wednesday, July 15, 2009 - link

    I'm lost on why the Iphone is the definition of a phone. Last I checked my HTC WinMo phone has just about all the same features. Can't a palm be compared to The Touch Pro. I see the journalistic approach, using palm vs apple. But others mentioned android why is anandtech so in love with their Iphones...

    Also wouldn't cell phone fall under "mobile" on the tab bar.
  • s1ugh34d - Wednesday, July 15, 2009 - link

    I missed the messaging part. Since Iphone users can't use it, they don't know what multiple messaging is. Palringo, a WinMo/blackberry app, runs every IM service you ever had.

    Love the magnetic charger, My toothbrush has that, and I always thought that it should be used for small devices.

    The palm does kick a little Iphone butt, but WinMo blows that phone away, they just need multi-touch on the touch pro2
  • Jeff7181 - Saturday, June 27, 2009 - link

    A coworker of mine says the phone gets really hot when in use for extended periods of time. Not sure if it's from the backlight for the display or just the battery discharging. Either way, the result is a very hot phone and apparently a discolored screen. He's replaced his already once because of some yellowish discoloration at the bottom edge of the screen that spreads the more it's used.
  • macs - Wednesday, June 24, 2009 - link

    Guys take a look at the new HTC Hero with Android
  • macs - Wednesday, June 24, 2009 - link

    Sorry
    This is the link:

    http://www.youtube.com/watch?v=FKTDSfbcbBU&eur...">http://www.youtube.com/watch?v=FKTDSfbc...r%2FHTC&...
  • bored2tears - Wednesday, June 24, 2009 - link

    Techies, come on! Really? Are we such navel-gazers that we don't get it? Sure, my original Palm, my Tilt and my HTC phone could do stuff that the iPhone and the Pre can't do (yet). But that's not the point.

    It's ease of use!!!! The satisfaction of the UI!

    I don't hit the start menu so I can scroll through file manager. I don't mess around with crappy windows mobile UI to find stuff. And when the new WM comes out, it will prove that ease of use is the point. That's the iphone feature that everyone wants to copy, and rightfully so. The companies get it while the techies play their little "mine is better than yours" one up spec game.

    You can turn on my music on the iPhone and surf the web or open another app, etc. AT THE SAME TIME. That's what people want and do. Only people without an iphone don't know that there is some level of multi tasking. I can play most games or use most apps on the iPhone without stopping the music. If I close my web browser to open another app, my web app doesn't go back to the home page. That page stays open. When I click on the web app again, I'm where I left off. Why do I need to have my web browser open while I'm in another program anyway? Now if I'm using something like Pandora, it's a problem. (And that level of multi-tasking would be welcomed Apple!) If I use the pre, I don't have this issue at all. Either way, these phones are initially made for joe public to understand not just for sammy supertech savvy to gush over. And yet, these phones can go up the scale from casual user to business user like myself.

    Anyone who's used the pre for an hour knows how absolutely cool it is. And that's a big factor. It's easy to use. Sure it's powerful and I still think these two smart phones (AND the G1) are great. But it's the UI stupid! That's what sells the phone. Don't hate them because they're beautiful. ;-) There is something under the hood.
  • Ehsan - Tuesday, June 23, 2009 - link

    Hi Anand,
    I am sorry to ask but am bit curious did you use non formated sites for facebook & Slashdot because of too much discrepency of my Iphone 3GS and your numbers of it.
    Also I was wondering if you can do a app launching test on Iphone 3GS with a 3rd party app as most of the native apps run services in background (I found this by installing backgrounder app from Cydia after jailbreak on 3G and found that many native apps were running in background already). So its not launching from standstill if its half running.
    Thanks.
    Ehsan
  • Hrel - Tuesday, June 23, 2009 - link

    Att's network is completely useless. Their plans are INCREDIBLY overpriced, and they nickle and dime the living crap out of you... I will NEVER get any cell phone from ATT.

    That being said, cell phones need to transition to voip over WiiMax, once a Nationwide (world wide) WiiMax network is set up.

    Data plans need to be INFITINE data, non of this 5GB per month bullshit!! Text IS data, as you said. Voice, well, is kind of data, and should be ALL data soon.

    I don't think sprints network is reliable enough to switch though.

    Battery life needs to hit 20hrs+.

    I want a smart phone from LG, that I OWN, not that BELONGS to a cell phone company. So I can buy the phone, and take it to whatever network I want, Verizon, Net 10, Boost, Sprint, whatever. LG makes great stuff.

    Can you PLEASE review the LG smart phones that ARE out, like the Env, and the other one that costs like 30 bucks more... I forget the name right now.

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