Final Words

The iPhone's interface is its biggest selling point. For years you've had to force yourself to conform to your cell phone's UI, the iPhone is the first phone I've used that works the way you'd expect it to. The elegance and simplicity of the interface just makes sense, and I would expect elements of it to find their way into Macs of the future.

The iPhone is in no way perfect, it's lacking in a number of areas and has wonderfully paved the way for years of subsequent iPhone releases to come. Battery life is ok but far from usable without a recharge under heavy use; Blackberry users that are accustomed to being able to beat the hell out of their phones for a full day only to charge it the next may be in for a disappointment with the iPhone.

Email is handled wonderfully on the iPhone, but the device is very clearly aimed at filling the gap in access between when you're at your desk and when you can power on your notebook. It doesn't have the battery life to handle days of tons of email, so the iPhone isn't going to be infiltrating large corporations anytime soon.

You can't make videos on the phone, you can't copy/paste, there's no IM client, you can't replace the battery on your own, you can't add applications to it, there's no Flash/Java support, it's heavy and the list goes on. But here's the catch: there isn't a phone out today (smart or not) that doesn't have at least as long of a list of issues.

It's a device designed for the tech savvy consumer and it's a true revolution in interface, but not as a smartphone. Just about everything you can do on the iPhone, you can do on present day smartphones and in many cases, there are things you can't do on the iPhone that you can on its competitors. What the iPhone aims to do however is master the things it can do.

My initial reaction to the iPhone announcement in January was this:

"It's in the UI that Apple's iPhone is the most revolutionary, at least upon first glance. Those users who have pointed out that there's nothing truly new about the iPhone are right; fundamentally most of the features of Apple's iPhone can be found in other phones, but it's in how those features are implemented that sets the iPhone apart from its competition.

At first glance the iPhone doesn't look all that impressive, but in the usage videos at Apple's site and during the Jobs keynote you really get insight into the strengths of the UI. Its speed, simplicity and organization of things like text messages and voicemails just makes sense, to the point where we wondered why it hadn't been done before."

Six months later, having the device in hand, I can say that my first impressions were correct. The iPhone makes no advancements in what you can do, but it really perfects how you do them. The distinction is important because for years cell phone manufacturers have simply been tacking on more functionality to their devices, resulting in a significant loss in ease of use. It's the same feature clutter that plagues many software applications as they get older. Apple took some of the most important aspects of today's smartphones and did its best to perfect them, and for the most part with success.

There are many complaints that you can levy on the iPhone, it's too slow, expensive, it can't do X Y or Z, but the praise you can sing is arguably more powerful. The iPhone perfected text messaging, it made mobile web browsing usable, it integrated the smartphone and the iPod, it brought forth an interface that just makes sense. There are no convoluted layers of menus, no poorly made graphics with sluggish interaction; the iPhone works like a computer, but in the palm of your hand.

The excitement around the Ultra Mobile PC (UMPC) died down because no one's hardware/software implementation was really done properly. Well folks, the iPhone is a couple generations away from being a true UMPC, it just needs some faster hardware and more storage space. There's no doubt in my mind that Intel's ultra low power x86 projects are being eyed by Apple for use in future iPhones, it's only a matter of time before we have the power of the first Centrino notebooks in our pockets.

The Blackberry UI versus...

Everyone has asked me if it's worth it, if they should buy an iPhone, and honestly it's a difficult question to answer. It is expensive and it isn't perfect, but going back and forth between it and the Samsung Blackjack or the Blackberry Curve just highlights how much of an improvement in usability it is over the competition. You know it's going to be updated with faster hardware and better wireless, you know that you can technically do anything the iPhone does already for much less money, but that being said I'd still recommend it.

The iPhone UI

The iPhone just does it all so well; it's much like the argument for OS X vs. Windows, they can both do the same stuff, OS X's approach is simply preferred by some. I expect that the iPhone's UI is a bit easier to attract converts than OS X, but the point remains the same: it's not what you can do, it's how you do it.

Quite possibly the best thing about the iPhone is that it doesn't matter if you buy one or not, it's impact on the phone industry will be tremendous regardless. Competition is a very good thing and in a market that seems dominated by players uninterested in improving user experience, I'm thankful Apple lit the fire that it has. The iPod brought about a revolution in MP3 players, and I expect the iPhone will do the same for the smartphone market. It will take a while but eventually we will get real competition for this thing, which is a good thing for everyone.

For years I'd wanted a device that could let me be more productive, and RIM finally gave that to me with the Blackberry. Since then I've been looking for a device whose interface would truly impress me, and that's what Apple has done with the iPhone. We may not have flying cars, but the iPhone is what I, as a kid, imagined we'd have by now.

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  • icruise - Monday, July 16, 2007 - link

    Excellent review that (surprisingly, given that this is a very tech-oriented site) "got" what the iPhone is about. It may not be the perfect cell phone, but it's certainly an amazing one, and the first really fresh take on the concept that we've seen in a long long time.

    One quibble, however. The review states that Yahoo charges $3 a month for push email support. Yahoo does in fact provide free IMAP push email to anyone using a Yahoo Mail account on the iPhone. However, there appears to be some issues involved in the implementation and I couldn't find any mention of using push email with Yahoo in the Apple documentation, which may be why the reviewer didn't realize this.

    It seems that if you have any other email accounts active on the iPhone, push email doesn't work reliably. It may take quite a while (many minutes) to show up. I tested this on my iPhone and when I had my Yahoo Mail account as the only active account, messages sent to it showed up pretty much instantaneously. When I enabled the other accounts, that changed, whether I had mail checking set to "manual" or a special interval. So in short, I think the iPhone's push capability is there, but they haven't quite ironed out the bugs. Hopefully they will do this soon with a software update, and also enable push email for .Mac mail as well.
  • AnnonymousCoward - Saturday, July 7, 2007 - link

    How bout horizontal/landscape mode for the keyboard? With all this talk about fingers not being small enough for crammed keys, I'm blown away this wasn't addressed. Based on the aspect ratio of the keyboard in front of me, and the aspect ratio of the iphone, I don't see why you'd possibly want to type in portrait mode. Reply
  • ViperV990 - Friday, July 6, 2007 - link

    I'm curious if (a web-based multi-protocol IM) works on the iPhone. Can anyone please give this a try and report back? Reply
  • Icehawk - Monday, July 9, 2007 - link

    Great article, I really hadn't read or watched too much on the iPhone so it was nice to see it all laid out clearly.

    Sadly the phone, like my Tivo S3, is missing some very basic features (voice activation?!) and has some weird ergonomic misses.

    However I think this is a big deal, if the interface is as much of advance overall as it sounds that is big. IMO the next major advance computing (and these MFDs by extension) is the interface - we are still using pretty much the same paradigms as 20 years ago.
  • Calista - Friday, July 6, 2007 - link

    Hi Anand!

    I would like to know how you judge the value of the iphone. We fully understand that you find it an awesome device but it's no denial that it's also a fairly expensive and $600 will buy you both a normal feature phone (2MP cam and the rest) and a well-working internet-tablet like the Nokia N800 - which by the way support up to 16 GB of memory, carry a screen with higher resolution than the Iphone and support Skype. It's another device to carry for sure, but only another 200 grams and it can be left safely in your home when doing things more ..action-packed than sipping coffee at Starbucks.

    Quite frankly, I would feel fairly uncomfortable carrying a $600 device in my pants all the time.
  • Justin Case - Friday, July 6, 2007 - link

    I'm sure you realise there's an obvious joke lurking in that last sentence... ;-) Reply
  • Justin Case - Thursday, July 5, 2007 - link

    Any chance of a comparison with the Qtek 9000 or Nokia's N700...? Reply
  • 2ManyOptions - Thursday, July 5, 2007 - link

    Why the hate? Its not something which you can totally reject or totally throw like trash ! It does look good when compared to it's competitors.

    The price tag for the iPhone is an individual's concern. If he/she thinks spending 700$ on iPhone is cool, so be it, i wouldn't lose anything !! Does that mean the person who bought an iPhone is stupid?? I wudn't agree with that, its his money n his idea of fun n spending.

    I would like to buy something like an iPhone but not unless its below 250$ or something like that...And maybe something new, something better than iPhone will pop up by then.
    Good marketing by Apple though.
  • Koing - Wednesday, July 4, 2007 - link

    to pick the 4GB instead of the 8GB version! :P Reply
  • aGoGo - Wednesday, July 4, 2007 - link">HTC Omni

    If Steve was holding this phone a million idiot will be standing in line from now till October :p

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