Final Words

When I reviewed the first Surface Pro I was intrigued by the idea, but felt it needed a few more iterations to get to the right point. In less than two years what we have in front of us looks very different than Microsoft's original vision for the platform. Display size, aspect ratio and even the mechanics of the whole thing are all quite different. The changes are for the better as Surface Pro 3 is a much better laptop and a much better tablet than any of its predecessors. The device no longer feels cramped and tiring to use as a laptop. The new Surface Pro no longer feels heavy to use as a tablet either. It's truly an improvement on both vectors.

Microsoft might be overselling the design to say that it truly is the only device you need. Like most compromises, Surface Pro 3 isn't the world's best laptop nor is it the world's best tablet. It serves a user who wants a little of column A and a little of column B.

The device's "lapability" is tremendously better than any of its predecessors. While I wrote all of the previous Surface reviews on the very Surface devices I was reviewing, this is by far the most comfortable one to use as a laptop. It's still not perfect, and you still need a fairly long lap to make it work, but the design is finally really usable as a laptop.

As a tablet the thinner and lighter chassis is much appreciated. The new kickstand remains one of the best parts of the design, enabling a flexibility unmatched by any other tablet. Tent mode in particular is awesome for tablet usage models.

Surprisingly enough the move away from Wacom to an active NTrig pen model comes with very few issues. The device could use some tuning of its pen pressure curves. Applying max pressure on the screen now distorts the LCD, something I'm never comfortable doing. But overall the new pen gives up very little and even improves performance and functionality.

The new Type Cover is awesome. The keyboard is probably as good as it's going to get, and the new trackpad is finally usable. The latter isn't perfect but it's so much better than anything that's come before it.

The device also launches with a far more polished version of Windows. With its latest updates, Windows 8.1 is a far cry from where it first started. I still think there's lots of room for improvement, but it's clear that Microsoft is marching towards a more cohesive vision of modern and desktop Windows UIs.

The downsides for Surface Pro 3 are obvious. Windows 8.1 remains a better desktop/notebook OS than a tablet OS. Yet in a device like Surface Pro 3 where you're forced to rely on touch more thanks to a cramped trackpad, I'm often in a situation where I'm interacting with the Windows desktop using the touchscreen - a situation that rarely ends well. As Microsoft improves the behavior of its modern UI apps, I would love to see a rethinking of what touch looks like on the desktop. If Surface Pro 3 exists to blur the lines between laptop and tablet, Windows 9 needs to do a better job of the same. The desktop needs to react better to touch and the modern apps need to feel even more integrated into the desktop.

On the hardware side, the device is a compromise. You have to be willing to give up some "lapability" in order to get a unified laptop/tablet device. Whether what you get as a tablet is worth the tradeoff is going to be up to how good of a tablet OS Windows 8.1 is for you. Personally I find that Android and iOS deliver better tablet experiences particularly when it comes to 3rd party applications. If everything you need on the tablet front is available in the Windows Store however then the point is moot.

Those users upgrading from Surface Pro 2 may notice a regression in performance, particularly when it comes to running prolonged CPU/GPU intensive workloads. In games, the difference can be noticeable. The simple fact is that in becoming a thinner device, Surface Pro 3 inherited more thermal constraints than its predecessors. While performance regressions aren't ideal, in this case I can appreciate what Microsoft has done. From the very beginning I wanted a lower TDP part in a thinner chassis. Had Microsoft done that from the start we wouldn't have seen any performance regression but rather a steady increase over time. From my perspective, Surface Pro 3 is simply arriving at the right balance of thermals and performance - the previous designs aimed too high on the performance curve and required an unreasonably large chassis as a result.

The remaining nitpicks are the same as last time: Microsoft needs to embrace Thunderbolt, and a Type Cover should come with the device. The display's color accuracy is good but grayscale performance needs some work.

Surface Pro 3 is easily the best design Microsoft has put forward. If you were intrigued by the previous designs, this is the first one that should really tempt you over. I was a fan of the original Surface Pro, and with Surface Pro 3 I think Microsoft has taken the hardware much closer to perfection. At this point the design needs more help on the software side than hardware, which is saying a lot for the Surface Pro hardware team. Personally I'd still rather carry a good notebook and a lightweight tablet, but if you are looking for a single device this is literally the only thing on the market that's worth considering. I don't know how big the professional productivity tablet market is, but it's a space that Microsoft seems to have almost exclusive reign over with its Surface line. With its latest iteration, Microsoft is serving that market better than ever.

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  • anandbiatch - Monday, June 30, 2014 - link

    Don't forget that it can also replace your desktop.

    Why buy 3 devices when Surface 3 is perfect.
  • mkozakewich - Monday, June 30, 2014 - link

    Or better yet, you're like me, and you saved on whatever a good tablet is worth by not having another tablet at all.
    It's always seemed a bit superfluous to me, like you just need a phone with a bigger screen sometimes. (Or in this case, a laptop that can fold up flat.)
  • Gunbuster - Monday, June 23, 2014 - link

    Oh give it up and please point out a product that covers all the bases the SP3 does and is better. If you want a tablet get an ipad or a cheap $100 android. If you want a bad-ass laptop get a 6 pound alienware or a $3000 ultra-book. (Now lug around both of those) If you want a very portable convertible with pen input and detachable keyboard you get this. It is the best at what it was designed for. All compromise? Hardly.
  • TEAMSWITCHER - Monday, June 23, 2014 - link

    Did you read the article? I don't think the SP3 "covers" any bases, it merely "touches" them.
    PC fan boys may have found their MacBook Pro and iPad Air killer, but in general, Windows consumers are not conditioned to the premium pricing. Without a lower cost version of the same thing, there will be no mass adoption, sparking the next great wave Windows applications. This is a niche product.
  • Gunbuster - Monday, June 23, 2014 - link

    What exactly are you arguing? Is it "all compromises" or "expensive"?
  • TEAMSWITCHER - Tuesday, June 24, 2014 - link

    It's not all compromises - but there are some. And yes it's as expensive as Apple gear. More so if you consider OS X updates are free. Will Windows 9 be free? I highly doubt that it will.
  • PaulC543 - Tuesday, June 24, 2014 - link

    Of course there are come compromises, please show us a laptop or tablet which has none. There aren't any.

    As for it being as expensive as Apple gear, true, and it has every bit the material/build/design quality as Apple gear, has several superior specs - screen quality/resolution, pen, and it saves you from having to buy two devices if you want both laptop/desktop level performance AND a tablet form factor.

    Will Windows 9 be free? Probably not, but even if it's the typical $100 upgrade, spread over a 3 year version cycle that's about $30 a year. And even if you never upgrade the OS, Microsoft will support it with updates for 10+ years - far longer than you're likely to be using the Surface.

    You're grasping at straws and your arguments are tired and desperate.
  • TEAMSWITCHER - Tuesday, June 24, 2014 - link

    Oh come on. If Apple had created the Surface Pro 3 there would no end to the insults sprayed toward the Mac faithful for the cost (having to buy the keyboard separately)...the term "lapability" (or lack there of) ... the colors (pink? really?).
    I think its kind of fun to see the MS faithful strain themselves against a few well pointed concerns. Welcome to the premium device life...where you spend a lot of money for the little extras. Hopefully this will inspire some understanding for the Mac faithful...and vice versa.
  • PaulC543 - Wednesday, June 25, 2014 - link

    "I think its kind of fun to see the MS faithful strain themselves against a few well pointed concerns"

    I'll totally agree that the prices of accessories is excessive. The keyboard covers should cost maybe $40/$60 each for touch/type, and even that would be pushing it. Most docks are in the $160-$200 range, so the Surface one isn't outrageous, but for that price, it should include a few extra ports.

    But let's be honest, the cost of accessories is not what the Surface is primarily criticized for. It's criticized for being a utterly failed laptop, which it's not. It's criticized for being an utterly failed tablet, which it's not. It's criticized for being good at absolutely nothing, and by and large, all these criticisms come from people who've never actually touched one.

    If Apple made the surface? You can't be serious. If Apple made the Surface, the tech-press would have fawned all over themselves to praise the hybrid form factor, defended the value of the device at any price, and declared the PC was clearly doomed in the face of Apple's demonstrated unending genius.
  • mkozakewich - Monday, June 30, 2014 - link

    Actually, the tech press has shown themselves to be pretty obstinate in the face of dramatic technological upheaval. Look for some reviews of the original iPad, back when the idea of having 'a tablet' meant one of those really stupid inch-thick convertible HP notebooks with a trimmed-down version of Windows XP.

    Even the iPhone got lukewarm press, from what I remember. There were lots of complaints about the lack of 3G and the terrible reception from AT&T. There were also no applications for it.

    In the end, if tech journalists are bashing something that doesn't fit into a specific category, I'd watch that very carefully and make my own decisions, because it's likely something new and wonderful.

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