Hardware and Setup Impressions

The 4-bay variant of the Seagate Business Storage Rackmount series can be purchased diskless, but the 8-bay variant comes with 4TB enterprise-class SATA disks (Constellation ES.3) pre-installed. Available drive configurations include 8TB (4x2TB), 12TB (4x3TB), 16TB (4x4TB) and 24TB (8x3TB). In order to accommodate 8 hot-swappable drives, the unit adopts a sliding tray design with the front part of the top cover capable of being propped open. The eight bays are laid out flat in two rows. The hard drives are mounted on a special caddy designed for this particular configuration. Due to the nature of the chassis, and the bundled hard drives in certain configurations, the storage density offered by the Seagate Business Storage 8-Bay unit is simply unparalleled.

In terms of hardware design, the unit is top-notch. The sliding rail design and the tool-less cooling system access, as well as the front USB port and sound suppression buttons make it easy to access service the unit when necessary. If we had to find scope for improvement, it would be in the caddy design. While the layout of the bays precludes intuitiveness, it could do with some vibration dampening mechanism. While hot-swapping disks, we could feel the vibration of the chassis frame's base from the other spinning disks and that did leave us a bit worried. However, considering that the Constellation ES.3 disks have RV (Rotational Vibration) tolerance built-in, it should not be much of a worry.

In terms of platform design, we can see that six of the bays are serviced by on-board SATA ports and two cables come from a riser card attached to the PCIe slot. The motherboard is a custom one from Asus, and without SSH access, we were unable to determine the chipset being used for the Ivy Bridge ECC-enabled board.

The OS on the unit (Seagate NAS OS) is an evolved version of the LaCie NAS OS that we evaluated in the 5big NAS Pro review. The UI is more streamlined, but some features (such as encryption support and volume expansion above 12 TB) have been cut. Starting the unit in diskless mode involves booting the unit with the rescue USB key inserted. This results in the unit getting a DHCP address, after which the setup process can be completed via the web interface.

Most of the OS features are similar to the LaCie NAS OS. The unit comes with support for the secure Wuala Cloud Storage. We have already covered the capabilities of Wuala's Hybrid Cloud in our LaCie 5big NAS Pro review, so we will not address that aspect further in this review.

A quick overview of the available options in the web interface is provided in the gallery below.

Users can be added (along with an optional e-mail address for Wuala / hybrid cloud access). Shares can be set up with restricted access protocols. For example, a share can be configured to be accessible only over NFS and not SMB. The OS also features an in-built download client which supports BitTorrent, as well as direct HTTP / FTP downloads. Backup jobs can be configured through a front-end for rsync. It is also possible to set up the NAS to act as a rsync destination for other compatible clients (the backups go to a default Net Backup directory). One of the nice features in NAS OS is the ability to restrict access protocols to particular network links. Seagate also provides a dynamic DNS service for accessing the unit over the Internet. It requires forwarding of ports 80 and 443 for HTTP and HTTPS respectively. This service is available only on the primary LAN port. Power management (including scheduled power on and off times as well as hard disk sleep configuration) and monitoring features (CPU, chassis fans, S.M.A.R.T etc.) are present in the OS.

Our usual review methodology for rackmount units uses SSDs, but, considering that Seagate promotes storage density with this solution, our benchmarks were processed with the bundled Seagate Constellation ES.3 4TB drives. The testing usually starts in the diskless mode, with disks being added one-by-one to test out the RAID migration and expansion capabilities. This process went fine for the first four drives. We were able to successfully migrate from a JBOD 4TB volume to a 12 TB RAID-5 volume with four disks. Unfortunately, when adding the fifth disk and trying to expand the existing volume, some OS limitations were exposed.

With the version that we evaluated (NAS OS 3.2), a volume cannot be expanded by more than 8TB per expansion step. In addition, a volume cannot be expanded to exceed 16TB (despite support for creation of a volume bigger than 16TB). The limitations are due to the e2fs component in-charge of the volume format. Seagate assured us that an upcoming firmware update would resolve this issue. In any case, we moved directly to create a 8-disk RAID-5 volume for benchmarking. There were no issues in the RAID-5 rebuild process when we replaced one of the 8 disks.

Introduction Single Client Performance - CIFS and iSCSI on Windows
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  • lorribot - Friday, March 14, 2014 - link

    Sorry but the comment "Most users looking for a balance between performance and redundancy are going to choose RAID-5" is just plain stupid if you value your data at all. Look at anyone serious in enterprise storage and they will tell you Raid 6 is a must with SATA disks over 1TB. SATA is just pants when it comes to error detection and the likelyhood of one disk failling and then finding a second one fail with previously undetected errors when you try a rebuild is quite high.
    Rebuild times are often longer, I have seen 3TB drives stretch in to a third day.
    So on an 8 disk system you are now looking at only 6 disks and you really want a hot spare so now you are down to just 5 disks and 20TB raw, formated this is going to be down to 19TB. Where has that 32TB storage system gone?
    If you are doing SATA drive you need shelves of them, the more the merrier to make any kind of sense in the business world.
  • Penti - Saturday, March 15, 2014 - link

    Audience?

    I don't quite get who's the target audience for this, surely an rack mount NAS must mean SMB/Enterprise. But can't really see this fit here. Lack of encryption is just one point there, but at this price it surely lacks in many other regards, it has no 10GbE, no raid-controller (rebuild time seems to be ridiculous). Software doesn't really seem up for small enterprises. What is this appliance supposed to be used against? iSCSI is it's main feature but what use is it at this speed? No proper remote management of hardware that costs around 2500 USD? That is using a 42 dollar processor? I don't get this product, what are you suppose to use it for?
  • ravib123 - Saturday, March 15, 2014 - link

    We often use open filer or other linux based NAS/SAN platforms.

    Looking at this configuration I agree that most with an 8 disk array who are looking for maximum storage space would use RAID5, normally we use more disks and RAID10 for improved performance.

    My curiosity is how CPU and Memory bound this thing must be, but I saw no mention of these being limiting factors. The performance is far below most configurations I've used with 8 disks in RAID5 (with a traditional RAID card).
  • Penti - Saturday, March 15, 2014 - link

    The thing is that you get pretty decent hardware at 2000-2500 USD. Say a barebone Intel/Supermicro with IPMI/IPKVM (BMC), some Xeon-processor in the lower ends, AES-NI and all that and a case with hotswap bays and two PSU's. No problem running 10GbE, fiberchannel or 8 disks (you might need an add-on card or two). I would expect them to at least spend more then 500 for CPU, ram and board on appliances in this price range. It's not like the software and case itself is worth 2500 USD, plus whatever markup they have on their drives.
  • SirGCal - Sunday, March 16, 2014 - link

    Well, I used retired hardware and built a RAID6 (RAIDZ2) box with 8 drives, 2TB each, with nothing more then a case to hold them and a $41 internal SATA 4-port controller card. Downloaded Ubuntu, installed the ZFS packages, configured the array, and setup monitoring. Now I have a fully functional Linux rig with SSH, etc. and ~ 11,464,525,440 1K blocks. (roughly 11TB usable).

    I have another 23TB array usable using 4TB drives and an actual, very expensive, 6G, 8 port RAID card. The ZFS rig is right there in performance, even using slower (5400 RPM) drives.

    So you can do it as cheap as you like and get more functionality then this box offers. Need multiple NIC, throw em in, need ECC, server boards are just as available. Need U-factor, easy enough. I agree with the others, I don't see the $2k+ justification in cost... Even if they had the 'self encrypting' versions for $400 each, that's $3200, leaving $1900 for the hardware... Eww...
  • alyarb - Thursday, March 20, 2014 - link

    half-assed product. why is it only 30 inches deep? You could fit another row of disks if you use the entire depth of the rack. assuming you have a meter-deep rack of course, but who doesnt?

    I just want an empty chassis with a backplane for 3 rows of 4 disks. I want to supply the rest of the gear on my own.

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