AMD & Single-GPU Stuttering: Causes & Solutions

Thus far we’ve discussed stuttering and the rendering pipeline in theory, and taken a look at an example of the rendering pipeline in practice through GPUView. With a basic understanding of those principles, we can finally get into explaining AMD’s specific situation. Why did AMD have a single-GPU stuttering problem?

The shortest answer also the bluntest answer: AMD had a stuttering problem because AMD wasn’t looking for a stuttering problem. AMD does a great deal of competitive analysis (read: seeing what NVIDIA is doing) on overall performance, but AMD was never doing competitive analysis for stuttering.

Because stuttering is such a complex issue and AMD had such great knowledge into their drivers, AMD assumed that stuttering was occurring due to the applications and the OS, things that were out of their control. Furthermore because those things were out of their control, AMD assumed that they were happening to NVIDIA and Intel GPUs too. After all, there wasn’t any kind of competitive analysis to scientifically confirm this. AMD never saw that NVIDIA cards weren’t experiencing as much stuttering, and consequently never saw that they did in fact have more control over stuttering than they first thought.

Ultimately it wasn’t until Scott Wasson and other journalists went to work with FRAPS and kept it up that it became obvious to AMD that they had a problem. FRAPS may be a coarse tool, but even it could see some of AMD’s stuttering issues.

Since that time AMD has been hard at work on fixing the issue, producing new driver builds later last year and in the first part of this year to address the issue. AMD’s latest drivers have been fixing bugs, engaging workarounds, and otherwise taking care of this issue so that they can be competitive with NVIDIA when it comes to stuttering.

There is still work to do – AMD quickly fixed their DX9 issues, while DX10 fixes are in the process of being rolled out – but in many ways this is a post-mortem on the issue rather than being an explanation of what AMD will do in the future. Not every game is fixed yet, but many are. Scott Wasson’s most recent results show an incredible improvement for AMD compared to where they were even 6 months ago.

The biggest changes AMD has made from here on out are that they’re now doing competitive analysis on stuttering and they’re explicitly looking for it in their tools, to ensure that stuttering issues don’t return (at least in as much as they are able to control). With many of the bugs and issues that lead to stuttering in the first place already fixed, AMD can use what they’ve learned to analyze future games and try to catch issues before the game is released, or at the very least fix it as quickly as possible.

AMD’s gameplan aside, there are two remaining questions on the subject that need to be dealt with. The first is what happened at a technical level to cause the stuttering in the first place, and what, if anything, can be done about the remaining stuttering.

The answer to the first question is that what went wrong depends on the game. AMD did not go into specific detail about individual games, but they did lay out the types of issues they ran across. For example, resource limits may occur in the application or the driver, triggering a stall that in turn triggers stuttering. Discarding the constant or vertex buffers too often was one such cause of this, as it would mean the driver would need to wait for one of the buffers to actually become freed up before the job could proceed.

Other times the issue was the driver itself misbehaving in a way AMD never expected. In one such case AMD’s driver was sporadically consuming far more CPU time than AMD intended, something AMD never even realized was possible. The end result was yet another block that triggers a stall that triggers stuttering.

Yet still other problems are in the application and the OS itself. As we’ve mentioned before AMD cannot fix these issues because they’re not under AMD’s control, but as it turns out AMD can effectively trick the OS and applications into behaving better. So AMD has implemented workarounds in their drivers for these application/OS issues, which doesn’t strictly fix the problem but will mitigate it.

A recurring theme in all of these issues was that they were easy to fix. It may only take AMD an hour to find the cause of a stuttering instance, and then even less time to make a driver change to deal with it. Stuttering on the whole is still a complex issue, but in AMD’s case they were easy fixes once AMD started looking for the problem.

Perhaps the most interesting thing about this entire process – and the most embarrassing thing for AMD – is not just that stuttering was occurring and they weren’t looking for it, but by not looking for stuttering they were leaving performance on the table. Stuttering doesn’t just impact the frame intervals, but many of those stalls where stuttering was occurring were also stalling the GPU entirely, reducing overall performance. One figure AMD threw around was that when they fixed their stuttering issue on Borderlands 2, overall performance had increased by nearly 13%, a very significant increase in performance that AMD would normally have to fight for, but instead exposed by an easy fix for stuttering. So AMD’s fixing their stuttering has not only resolved that issue, but in certain cases it has helped performance too.

This isn’t to say that AMD can fix all forms of stuttering. As we’ve already discussed, Windows isn’t a real time operating system and the PC platform itself is highly variable. Especially in resource constrained scenarios it’s simply not going to be possible to fix all forms of stuttering. If the CPU gets busy and the Present call from the application gets held up, then there’s nothing AMD can do other than to process it once it does arrive. This is the purpose of the context queue, to help smooth things out at the cost of some latency.

Moving on, though it’s outside the scope of this article for both a lack of time and a lack of tools, we will be looking at stuttering on AMD cards and NVIDIA cards as the necessary tools become available. AMD hasn’t fixed all of their issues yet and they waste no time admitting to it, so we will want to track their progress and see just how far along they are in bringing this issue under control.

Finally, we wanted to spend a bit more time talking about FRAPS in relation to what AMD discovered, and why FRAPS may still see issues that are not present.

The above is what AMD is calling the heartbeat pattern, and it’s something FRAPS is reporting even in some of the games they’ve fixed. This highlights one of the problems with trying to monitor frame intervals based on Present calls, as the context queue is absorbing the uneven frame dispatch, but FRAPS doesn’t realize it.

In a heartbeat situation the next Present gets delayed coming out of the application for whatever reason, which results in the rendering pipeline feeding from the context queue for a bit while nothing new comes in. Eventually the block is cleared and the application submits the next Present, at which point FRAPS records the Present as having come relatively later. Furthermore, since the context queue has been at least partially drained, there’s still room for one more frame, so rather than idling for a bit the application immediately gets to work on the next frame. As a result the next Present hits the context queue sooner than average, resulting in the early frame as picked up by FRAPS.

In this scenario, at the end of the rendering pipeline every frame could be displayed at an even pace despite the unevenness at the input, but FRAPS would never know. This doesn’t mean it’s not an issue, as uneven presents will cause the gap in time between the simulation steps to suddenly become uneven as well. But unless the heartbeat pattern occurs with high regularity or the size of the beat is enough to let the context queue drain completely, the impact from this scenario is far less than having the frames come out of the end of the rendering pipeline unevenly. Ultimately it’s another form of stuttering, but in the case of FRAPS looks far worse than it would be if we were measuring the end of the rendering pipeline and what the user was actually seeing.

The Tools of the Trade: FRAPS & GPUView AMD & Multi-GPU Stuttering: A Work In Progress


View All Comments

  • Shark321 - Wednesday, March 27, 2013 - link

    Overall a good article, but it has one huge problem. Ryan, you are repeating about 10 times that there is no good tool to replace the Fraps measuring, which is inaccurate.

    But there is. PcPerformance has intruduced a new microstutter measuring method weeks ago:
  • rickcain2320 - Wednesday, March 27, 2013 - link

    I just bought an AMD/ATI card and not only do I have stuttering I have that horrid POWERPLAY kicking in all the time with screen tearing. I'm pulling my hair out and wondered why I didn't buy Geforce. My old 8800GTS was doing great but it finally gave up the ghost one day, I should have stuck with at least something consistent in performance. Reply
  • Deo Domuique - Wednesday, March 27, 2013 - link

    This is the main problem on Anand's end, they need to sit down with a manufacturer firstly, in order to give us at least some valid graphs. It's understandable to a point, you don't bite the hand that feeds you, but... to a point. On the other hand, I trust TechReport's graphs... Actually TR is one of the very few websites I trust. Reply
  • lally - Wednesday, March 27, 2013 - link

    There's actually been a lot of research on frame jitter's effects on people. You measure how well people do a specific task with different amounts of it, and compare their performance on the task to the jitter.
  • NerdT - Wednesday, March 27, 2013 - link

    First of all, it's a very good read. Thanks.

    Re problem of GPUView "Furthermore it still doesn’t show us when a GPU buffer swap actually takes place and the user sees a new frame, and that remains the basis of any kind of fine-grained look into stuttering." :

    It can actually show you a "flip queue" in yellow color where you can see when the frame was started to get flipped with the front buffer, the end of the flip process, and the wait time until it reaches VSync signal and that's the time user sees the frame. Not sure why you mentioned this. Better to revise it. I have been using GPUView for about two years and it's really unique, no other tool can yet compete with it.
  • mikato - Wednesday, March 27, 2013 - link

    Nvidia: ok we knew our ride here would end sometime. No more competitive advantage "secret bonus" in performance.

    AMD fanboy: argh, as usual my AMD parts will perform better with time, and not get the respect deserved since all the benchmarks were done already.
  • JeBarr - Thursday, March 28, 2013 - link

    What a long drawn out way of helping AMD in the PR department.

    Unlike most commenters, what I took away from this article is the fact that Ryan Smith is no longer qualified to conduct GPU benchmarks.

    GPUView too complicated? Seriously?

  • Death666Angel - Thursday, March 28, 2013 - link

    First of all: Great read! Very technical, but very interesting and still easy to understand. :)

    Concerning V-Sync: I always enable it when I start playing a game for the first time. But 3 times out of 5, the gameplay gets too sluggish (that would probably be the added latency). So I have to turn it off and live with screen tearing and too much frames being rendered. It's a shame.

    And reading all this and the issues involved, it makes me wonder how Oculus and the involved parties are getting around this problem. They are working on minimizing latency left and right. I would like to see their input on this and if they are only optimizing for a few hardware setups. :)
  • LoccOtHaN - Wednesday, April 3, 2013 - link

    Mirillis Action! that Program is an Alternative to Fraps (no stutering ! and its werry light ) RECOMENDED by Ne01 Reply
  • KilledByAPixel - Thursday, April 4, 2013 - link

    It is great to finally see someone deconstructing the issue of stutter in games, it drives me nuts! I also wrote an article that actually offers a solution to this problem. I developed a simple system that allows games to smooth out their delta by predicting the time when a frame will be rendered rather then using the measured delta from the update.

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