Setting the Stage: Performance Expectations

Before we get to the actual performance, I need to go off on a tangent for a minute. First, I need to start by pointing back to our overview of AMD’s Enduro technology. I’ve been wrangling with AMD for a while over Enduro and 7970M, and my delays have lasted long enough that the public Enduro 5.5 update is now available. As I noted in the beginning of the first Enduro article, my initial impressions weren’t particularly good to say the least, and my first encounter with the P170EM didn’t assuage my concerns. Thankfully, AMD has been working to improve/fix the technology, and the public Enduro 5.5 driver at least installs and updates the UI for Enduro, with the promise of future driver releases.

There were many comments on the Enduro article, and in general most of those comments weren’t particularly favorable towards AMD or the HD 7970M, but my experience suggests that (nearly?) all of the problems can be fixed with driver updates. One complaint in particular is with GPU underutilization—that the 7970M in some games is only running at 50-70% utilization, and thus delivers lower than expected frame rates. The public 12.9 Beta drivers still have this problem in many games, but AMD knows this and is working to fix things. Let me first describe what’s happening before getting to the fix.

When you max out the details in most games the 7970M will still get above 30FPS, which is good. Unfortunately, in some titles the GPU utilization will drop well below 90% and this results in a very perceptible drop in performance. So for example, a game like Battlefield 3 might go from a smooth 40+ FPS down to 20FPS for a second or two, then back to 40+ FPS—lather, rinse, and repeat. As you can imagine, that makes serious multiplayer gaming a real problem, and at lower detail settings (with higher frame rates), the GPU utilization is even worse (sometimes lower than 50%). Going through our current gaming test suite, in some of our test titles we only get slightly improved frame rates despite dramatically lower complexity. Owners of 7970M notebooks have expressed a great deal of frustration with AMD over the situation, and the lack of driver updates has only heightened the irritation.

Thankfully, AMD is set to address the driver updates issue with their new Enduro Catalyst program. What’s more, AMD is aware of the GPU underutilization problem and they’re working to address that as well. The initial 12.9 Beta driver still has underutilization problems, but AMD plans to release a hotfix in the next week or so that should hopefully clear things up. It appears that the problem is related to the copying of frames over the PCIe bus (among other things), as the problem becomes more pronounced in games that hit higher frame rates. AMD states that they can improve the situation with driver tweaks, and to prove this they gave us advanced access to the hotfix drivers (hence the additional delays). We’ll be looking at performance with three sets of drivers to show how things have/haven’t changed since the 7970M launch. The short summary is that the performance potential is certainly there, and AMD appears to understand how critical mobile driver updates are for gaming notebooks, but we’ll have to revisit the topic again in another couple of months to find out how well AMD is able to follow through with promised improvements and regular driver updates.

Taking a look at the bigger picture, we’re now roughly at the performance level of the desktop HD 5850 from three years back, but using about half as much power and with some architectural enhancements that can further improve performance in some titles. Looking at today’s desktop PCs, the HD 7970M uses the Wimbledon XT core (basically mobile Pitcairn) and it’s clocked at nearly identical speeds to the desktop HD 7850 (10MHz lower on the core clock). The 2GB cards go for $200 these days, which means you’re paying roughly twice as much for a GPU binned to draw 50W less power and work in a notebook. As a desktop card, the 7850 was reasonably attractive at launch, with good power characteristics and the ability to handle nearly all titles at maximum detail and 1920x1200 (close enough to 1080p) while staying comfortably above 30FPS. The mobile 7970M should be able to match that performance…assuming Enduro technology doesn’t get in the way.

CPU performance and general laptop usability on the other hand are mostly free from concerns. We noted that the Kingston RAM is only running at DDR3-1333 speeds, but the additional bandwidth of DDR3-1600 should only improve things by a couple percent at best. The i7-3720QM is as fast here as it has been in other notebooks, and the SSD storage makes everything you do very responsive. Just how responsive is the P170EM? It takes longer for the notebook to POST (around 12 seconds) than it does for it to load Windows or resume from hibernation. Of course, there’s a problem with that statement; 12 seconds to POST is absurdly long and it points to one of Clevo’s shortcomings: firmware.

Besides the lengthy POST process (as a point of comparison, the Samsung Series 7 Chronos POSTs in under six seconds), there are other firmware/BIOS issues. The biggest is with battery life, which is nowhere near what we would expect from a 77Wh battery and switchable graphics (i.e. the dGPU is off when not in use). This applies to both the AMD Enduro and NVIDIA Optimus variants of the notebook, incidentally, with results that are nearly the same on the two notebooks; it looks like Clevo simply hasn’t done a very good job in optimizing for battery life. Best-case, I was able to hit just 3.5 hours of battery life with a P170EM, running an idle workload; our Internet battery testing usually drops battery life by 20-25%, but with the P170EM we only see a 3% drop, and the drop for the H.264 playback result is likewise small at just 10% less than the Internet result.

Put another way, we’ve seen quad-core Ivy Bridge laptops that draw 7-10W at idle (e.g. the Acer V3-571G draws around 7.3W at idle while the Samsung Series 7 draws 10.3W); the P170EM by comparison draws around 21W at idle, over twice as much as the Samsung Series 7—and both are using 17.3” LCDs, so the comparison is quite reasonable. For Internet battery life, the Samsung draws around 12.5W compared to 21.8W for the P170EM; the closest it gets is for H.264 where the Samsung draws 16.5W and the P170EM draws 24.2W. Presumably the battery life could be improved with a firmware/BIOS update, but in the past Clevo hasn’t been all that great at addressing such issues—the W110ER is another example of this, where Vivek’s initial testing of Eurocom’s Monster 1.0 yielded excellent battery life results but subsequent testing of a different W110ER showed significantly lower battery life (and again, Clevo’s site doesn’t list any BIOS revisions). Basically, don’t expect great battery life from the P170EM; most of you probably aren’t that concerned anyway, as a 17.3” 10-pound notebook isn’t exactly designed for mobile warriors in the first place, but we’ve seen better elsewhere (e.g. Alienware’s M17x R4).

Benchmarked Hardware

Now that you know what to expect when we get to the benchmarks, let’s see how the P170EM fares. Here’s the lineup of notebooks we’ll be including in our graphs, though you can always turn to Mobile Bench to make your own comparisons. (Note that the laptop names link to our full reviews.)

Notebook Configuration Overview
Laptop CPU Graphics Storage Battery
AlienwareM17x R4 Intel i7-3720QM GTX680M/HD4000 Hybrid (Intel SRT) 90Wh
AlienwareM18x R2 Intel i7-3820QM GTX680M-SLI/HD4000 SSD RAID 97Wh
ASUS G74SX-A2 Intel i7-2630QM GTX560M/HD3000 SSD 90Wh
AVADirect Clevo P170EM Intel i7-3720QM HD7970M/HD4000 SSD 77Wh
Clevo W110ER Intel i7-3720QM GT650M/HD4000 Hybrid (Seagate) 62Wh
iBUYPOWERCZ-17(MSI GT70) Intel i7-3610QM GTX675M/HD4000 SSD 60Wh
Razer Blade Intel i7-2640M GT555M/HD3000 SSD 60Wh
Samsung Series 7 Intel i7-3615QM GT650M/HD4000 Hybrid (ExpressCache) 77Wh

We’ll highlight the Alienware M17x R4 and Samsung Series 7 as two alternative notebooks, with the M17x offering similar hardware but with a GTX 680M and the Samsung going for a mainstream audience with a far more attractive design and keyboard and a much lower price tag. We also suggest you keep an eye on the last-generation GTX 675M in the iBUYPOWER CZ-17, as you can get the same GTX 675M in the P170EM for $100 less than the 7970M. At the top we also have the SLI enabled M18x R2, priced at roughly twice the cost of the P170EM configuration with performance to match, and just for fun we have the Clevo W110ER (Eurocom Monster 1.0) and the original Razer Blade thrown into the mix.

Subjective Evaluation Clevo P170EM 7970M General Performance
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  • hulawafu77 - Wednesday, October 3, 2012 - link

    You are so ignorant of the Sager/Clevo forum, it's rather sad. The BIOS that are posted are not modded, they are the official, vanilla Clevo BIOS. Clevo does no sell direct like HP, Alienware, Dell, etc do. The tech support is provided by the builders, and the BIOS also. The modded BIOS are actually the ones from the OEM, like Sager who ask Clevo for specific changes, like a FN+1 for full fan speed. Emailing Sager sure doesn't take very long to do. So yes, your comments about the lack of BIOS is laughable.

    As for perspective, yeah it is idiotic. You are writing from the perspective of someone who doesn't find Clevo appealing. Your review should be for people who interested in buying a Clevo, not reading your ridiculously biased, opinionated diatribe about Clevo's design. Just stick to what it is. Dimensions, weight, cooling, temps, performance whatever. People who are told about Clevo know what they are getting into. It's not a secret that a Clevo isn't designed for the shallow, fashion obsessed person who must fit in with the hipster crowd. For Clevo owners, a laptop isn't an accessory to our appearance and isn't a expression of vain needs. It's a machine, a gaming machine or for some a work tool. It doesn't need to be pretty.

    You said it yourself, Clevo markets to a small niche. Yup, you would be right on that. So your review should be for that small niche that is interested in buying a machine that caters to that small niche.
  • hulawafu77 - Wednesday, October 3, 2012 - link

    Also for support, and updates, the way Clevo does it, may be unusual, but it sure works awesome. When the 7970M was found to be unable to work with the HM series, because they do not support switchable, Sager stepped in quick and within a month, Clevo sellers were selling Clevo 7970M with modded vBIOS so would work in a HM.

    I've mentioned Mythlogic before, they are full AMI Aptio servicer, and can even unlock Raid 5 for those who request it. Can you get that from Alienware? Can you get that from MSI? Nope, nope and nope.
  • xtrophy - Wednesday, October 3, 2012 - link

    Just wanted to put out there that I have owned a plethora of laptops. Of all the ones I have owned the Clevo feels the most solid of them all.

    I owned an M11x R2 and an M14xR1, both of them had serious hinge issues and both had creaks and issues with build quality.

    I had a second gen MBP and, while light, the over heating was too much of a problem. I was given the laptop by a friend after they upgraded to a desktop. After using it I have decided I would have never spent that much on a Mac.

    I prefer the solid feel of the Clevos. Their build quality far out reaches everything I have touched and, as I have stated before, That is not a small number. I've owned my own repair business in the past (I have since moved on to bigger and better things).

    I can make no comment on the Razer Blade, but I would (just like in the case with Macs) not pay that much money for dated hardware. Sure it has all the gimmicks, but to me there is no way those gimmicks are worth it in the long run.

    And don't get started on Alienware. I made that mistake. Twice. Want to know the sad part? I have to send the M11x in AGAIN to replace the hinges AGAIN because since I have given it to my fiancee, they have begun to crack and pop. Their "build quality" consists of "expensive materials" and a blender to put it all together.
  • transphasic - Wednesday, October 3, 2012 - link

    Jarred, I would like your honest opinion, appraisal, prognosis, and projection based on your experience and what you have seen so far regarding the "newest" comparison between the 680m and the 7970m AFTER the new AMD driver patches for the 7970m are released by the end of the year.
    In your professional estimation and based on what you seen thus far, will the 7970m be on par and and roughly equal to the 680m once the updated drivers are released for it?
    I ask this, because like a lot of other people here (and other forums as well) who own the 7970m were told big things about gaming performance ON PAPER that never translated into real-world results in the games we played due to under-utilization/Enduro problems, and so we are still seriously thinking of swapping out our cards for the much better 680m.
    If you were in this same position as we are, would you still swap out GPU's for the 680m even after the AMD patches are in place regardless of the big initial price difference or later upgrade swap-out cost (which would run about $700-$800 dollars according to what Sager told me)?

    Call me a "Doubting Thomas" here, but I am still very dubious and skeptical at this point of whether or not our 7970m GPU's will ever be on par in gaming or battery life with the 680m at any point regardless of what patch/update AMD puts out in the next 6 months.

    Your thoughts?
  • hulawafu77 - Wednesday, October 3, 2012 - link

    He already showed on the benchmarks he ran on many games, it's not far behind the Alienware. So with a few more iterations and fixes, hopefully be on par. He also said this isn't the finished hotfix that will be released, it wasn't even packaged properly and had issues installing it.

    As for 680M. C'mon be serious. The 680M costs $900 if you were to buy it separately, and it is about $300 more than 7970M from any Clevo reseller. You can hope, but why forego your brain and common sense? The difference between 7970M on my Clevo and a 680M equipped in many games, is not that far apart right now. Again, you're trying to have paid $50 for a cake but wanting it to be the $150 cake. Can't do both.
  • JarredWalton - Wednesday, October 3, 2012 - link

    If AMD does everything right, by the end of the year the HD 7970M should be roughly the same level as the GTX 680M -- faster in a few titles, slower in others. My recommendation (and I made it at the bottom of the 7970M conclusion) is that for a $2000 notebook, the better drivers and performance of the GTX 680M make it the better choice: 15% more money ($2300), 15% better performance, and drivers that work today.

    But if you already have the 7970M, would I try to buy the upgraded 680M? Unless you can return the 7970M for $600 and only pay the $300 difference, no I wouldn't. Maybe if you can return the whole notebook and get it with 680M that would work? Also, by the end of the year (or early next year), we'll probably be seeing another generation of high-end mobile GPUs. By the time AMD has 7970M fully fixed in terms of drivers, it will be their "last year's best AMD option". Anyway, wait for the Hotfix, test it in the games you want to play, and then decide if it's good enough or not.

    Also, testing several games on the P170EM with Optimus GTX 680M, the GTX 680M also has "underutilization" problems. Now, they may be to a lesser degree than the 7970M, and so far it's mostly at our Medium and High detail testing (e.g. not at Ultra). I'll be discussing this in part 2 of the P170EM review. It's possible that the root issue is simply the copying of frames, particularly at higher frame rates (lower settings). Whether you're at max detail or minimum detail, copying a 1920x1080 frame over the PCIe bus will use the same amount of bandwidth. I wouldn't think it's much of a problem (especially at PCIe 3.0 speeds), but it's still overhead. A 5-10% drop in some cases might be the cost of Optimus/Enduro.
  • hulawafu77 - Wednesday, October 3, 2012 - link

    I think this should also be put in perspective. Dell, Samsung and others make LOTS of laptops for the battery conscience and very good at it. Clevo in their current lineup, I don't see any thin and light. Even their slimmed down have GTX 660M, more powerful than the best Apple can offer. And even their 11" machine has a 650M. I agree, the battery life on Clevo pales compared to Alienware, but I think it should be stated differently. This is what you get from a company that doesn't make ANY thin and light notebooks made primarily for on the go battery efficiency.
  • JarredWalton - Wednesday, October 3, 2012 - link

    Alienware proves that you can still get reasonable battery life without being "thin and light" -- at least if you want to. Clevo is also the company that for years fought off the trend of Optimus and only started supporting it with Sandy Bridge. I know people that hate the idea of Optimus, and I think there's still a place for discrete-only systems. Alienware covers both with their BIOS option to disable the iGPU, and Clevo could have done the same. Anyway, battery life is just one item on my list of things Clevo hasn't done as well as they could.
  • hulawafu77 - Wednesday, October 3, 2012 - link

    FYI Alienware are unlikely to do that in the future. MS, Nvidia, Intel and AMD all have concluded muxless switchable graphics is the best method and will be the standard.

    Alienware is designed for the mainstream crowd who are more interested in being able to brag about a brand name than being able to customize their laptop and paying a premium for it. And you forget, Clevo is the pioneer when it comes to laptop gaming. They were the first company to use MXM, the first to have SLI and CFX laptops. They are the industry leader, and standard setter for mobile gaming. Much of the cooling design, dual fan design and customization and upgradability is pioneered by Clevo. And this is what they are good at.

    Also I highly doubt that someone who buys a 17" Alienware will be using it for 4+ hours at a time on the battery. You can't game on it on battery still, so why bother using a 17" monster for 4+ hours browsing on Chrome? Sure it's just on aspect of your review, but you sure hammered it in, Clevo are inept at battery life. I think for many Clevo owners, we're just happy we even have battery life.
  • hulawafu77 - Wednesday, October 3, 2012 - link

    I think this review was great. I just believe the audience for a Clevo is not the same as perspective this review was written from. The people who buy Clevo are not the same crowd who are looking for a brand name notebook so they can proudly show off their billboard fashion sense. It's not the crowd that is going to be focused on the aesthetics or even how amazing the keyboard is. I find the keyboard to be lacking also, but it's exaggerated. It's functional and it works. I've used the keyboard for work for months now and I haven't had issues with it, whether I'm working on the database, data entry or working on marketing material.

    I think your preference in notebooks shows clearly. Obviously the Samsung Series 7 is your cup of tea. I'm quite the opposite, I don't want a silver notebook, I want a beast matte finished, uninteresting notebook. I don't want attention or stares. I don't want to advertise that I have a $2000 laptop to the world. Alienware, MSI, Asus with their eye catching design, scream, I'm expensive, I'm worth a pretty penny, steal me, touch me. No one wants to look at my laptop or touch it, they don't care, and that's just dandy with me.

    Also I differ on your opinion on the display ports. I like em in the back and appreciate that. When I connect a display to my machine, I don't have the display to the right or left of me, it's behind my laptop. So for me, personally, it makes perfect sense. This way I don't have a cable jutting out from the side and jerked backwards. Just me I guess, but makes a whole lot of sense to me.

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