Closing Thoughts

It’s been a long road for AMD’s switchable graphics drivers, but if AMD can deliver everything they’re promising, we’re finally seeing the light at the end of the tunnel.

There have been two major frustrations over the past couple of years for us: first, we just haven’t seen much in the way of AMD mobile GPUs for review. That’s not because the systems aren’t out there, but most of the OEMs using AMD GPUs have been hesitant at best to sample them to reviewers. That’s a problem because when hardware isn’t getting reviewed, it usually means there’s not a huge amount of public interest, which means that the hardware isn’t selling. None of us want the graphics arena to turn into a one sided affair, but NVIDIA’s Optimus initiative has really caught hold since launching and AMD hasn’t had a proper answer—until now.

The second issue with AMD’s mobile graphics solutions has been the drivers. Discrete-only notebooks have been able to get driver updates, but only at the cost of usable battery life; meanwhile the more interesting switchable solutions have received essentially nothing in the way of driver updates from the laptop OEMs—the Sony VAIO C I tested a year ago continues to have most of the same driver problems, and the last driver update from Sony in October 2011 uses 8.850 series drivers from AMD (roughly matching up with the Catalyst 11.5 release). HP’s ENVY 15t-3000 is a more recent offering with an Ivy Bridge CPU and HD 7750M graphics, and the drivers there are 8.951 (Catalyst 12.3) and haven’t been updated in months. If you purchase a laptop with a discrete GPU, presumably you want to use that GPU for gaming or other graphics applications, and that means you’ll want to get driver updates on occasion. Prior to the Enduro 5.5 update that hasn’t generally been possible, and we’re eager to see that change.

Overall, we’re pleased to see AMD taking a serious look at their switchable graphics technology and working to bring it up to the level of the competition. We wish it would have happened sooner, but at least it's not too late to get things headed in the right direction—and we'd suggest that perhaps dropping the monthly driver updates is part of the reason we're finally getting needed Enduro enhancements. Right now, it feels as if Enduro 5.5 is basically where Optimus was back in early 2010, so AMD’s not out of the woods yet, but get us a couple driver updates this year and we’ll be ready to believe that Mobility Radeon users will receive the same level of driver support as desktop Radeon users.

We’ve never really had a problem with the performance of AMD’s mobile GPUs, and in recent years they have often managed to trump NVIDIA on a bang-for-the-buck analysis. Unfortunately, without driver updates we’ve been hesitant to recommend laptops with AMD’s mobile GPUs. The 7000M “London” GPUs (basically GCN/Southern Islands for mobile users) have a lot to offer, and with the updates to Enduro and regular driver releases from AMD, the mobile graphics competition is about to get a lot more interesting. Competition is always nice to see.

For anyone interested in seeing the full set of “Enduro 5.5” slides, the above gallery is available.

Update: Many readers have commented (and there are lengthy forum posts elsewhere) on issues with the 7970M GPU being underutilized while playing games. I ran a few quick tests of my own with the preview drivers to see if things are any better. All tests were run at 1080p, with the games set to either "Medium" or "Maximum" settings. Here are the results:

Clevo P170EM GPU Utilization
Game 1080p ~Medium 1080p ~Maximum
Batman: Arkham City 47% 100%
Diablo III 98% 99%
DiRT 3 62% 100%
Elder Scrolls: Skyrim 54% 60%

Obviously, the GPU isn't being maxed out in terms of what it can do in many of our test cases, and our complete benchmark results back this up. Especially at lower detail settings and lower resolutions, the HD 7970M isn't scaling to the sort of frame rates we'd expect. Is this a problem with Enduro in general, or just with the current drivers? AMD might also be intentionally scaling down GPU utilization (and thus performance) at lower quality settings, as the difference between 100 FPS and 150 FPS isn't particularly important on a 60 Hz LCD.

That said, in many cases we're seeing slightly lower performance with the preview drivers than the initial drivers, so clearly there's optimization work that needs to be done, and we may see improved results with the public release (most likely in October). While many people are frustrated with the current situation, I maintain that getting regular driver updates is the first hurdle that AMD needs to address; once that's in place, future driver releases can hopefully improve performance (along with GPU utilization).

Other Technical Details and Performance Expectations
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  • arcticjoe - Thursday, September 6, 2012 - link

    Would be nice if the article reflected a more detailed picture of the problem with AMD's enduro problem - with Enduro enabled 7970m performance is crippled, where is many games you get the same low fps on lowest settings as you do with ultra, so even my 6970m can outperform it and give me much smoother framerates.
    yes I can get 36fps in BF3, but if I lower my detail settings to low or increase my GPU clocks fps will stay the same, so its difficult to competitively play multiplayer games.
    It has now been nearly half a year since I paid £1700 for my top of the range laptop, but after spending literally hundreds of hours on re-installing drivers, windows, messing around with various settings I am now at wits end. Meanwhile AMD have been doing their best to pin the issue on someone else and when cornered with a mountain of evidence they've had a thread with many hours of logged data removed from NBR forum.
    As much as I hate other people saying this about any manufacturer, i can confidently say this is the last time I pay for any AMD product. Faulty product, with no support
  • coder543 - Thursday, September 6, 2012 - link

    I've said this for a long time, and I'm going to say it again.

    If you aren't happy with a product when you buy it, you should return it. You aren't guaranteed to have updates which will fix the issues you're having. The product was sold as-is.

    I like AMD, they have good products. Apparently their support for the Clevo with 7970M is a bit lacking, so I wouldn't buy that. It doesn't mean I'm going to boycott all of their products. If I buy something of theirs and it isn't working, I'm not going to sit around and hope it'll get fixed. I may return it and hold off buying a competitor's product for awhile to see if it gets fixed, but you're trying to pin this on AMD.

    AMD messed up, but you didn't hold them to it, and so now you're stuck with a bad product. Clevo has a 30 day full refund return policy. If all of the people with these problems would have returned these laptops with the 7970m GPUs, then Clevo would have thrown the boxes of them in AMD's face, saying they want a working product. That's putting your money where your mouth is, but you let Clevo and AMD have your money, which let's them believe you're satisfied.
  • arcticjoe - Thursday, September 6, 2012 - link

    Problem is that being one of the first adopters I was told that this was just a drivers issue and any week now AMD will release some new drivers and fix this problem. Issue was reported to AMD very early and initially they replied with "we are looking into this issue and it will be resolved soon". Since I had no reason to doubt AMDs word or abilities so I stuck with the product. This was 5 months ago, so now I am pretty sure there is a design fault somewhere and the card probably cannot be fixed without a hardware modification.
  • Montage - Thursday, September 6, 2012 - link

    Moreover, most people didn't even know there was a problem. They didn¨'t know that they weren't getting what they paid for. Not all games have this issue and the 7970M does perform better than some of the ancient cards people used before getting the 7970M.

    There is a thing called WARRANTY, that should guarantee you a fully working product at least as long as that warranty lasts (which is 1-2 years, not 30-days...)
  • transphasic - Sunday, September 9, 2012 - link

    Yes, I agree with you, and I DID buy a two year warranty as a precaution against this type of thing, but Sager and the reseller said NO WAY to my request to have my 7970m swapped out for the far better, far more powerful Nvidia 680m.
    In short, my TWO YEAR warranty will not cover this, and is virtually worthless to me now. What good is a warranty that won't protect my investment?
  • Vozier - Thursday, September 13, 2012 - link

    do you have accident coverage? maybe your laptop can fall down your balcony.... just saying.... and maybe then you can ask for the swap paying the difference? LOL....
    I still think the 7970 is a good price value option, keep it and next year you might buy the 7990 or an 8000 and spende as much as you will buying a new 680M NOW... so take your calculator and run some numers before deciding.
  • vgray35@hotmail.com - Thursday, September 6, 2012 - link

    Exactly. It takes 2 to 3 weeks to install and test everything which is a painful exercise in its own right. Spending a little time to resolve issues is normal, and now the 30 day return time period has passed. AMD said - don't worry a fix is coming soon. By the time you realize AMD was full of shit the 30d refund period has lapsed. Coder543 is living in a dream world.

    AMD has proved themselves to be rather a cocky bunch of people, who are in dire need of a reality check.
  • hulawafu77 - Thursday, September 6, 2012 - link

    That's not fair. With all GPUs, it's expected that drivers are not rock solid at release. It takes more than 30 days usually for it to be working at full throttle, this goes for Nvidia as well. It took Nvidia months before they had drivers that didn't have FERMI running like a volcano. We were told drivers were coming. The 30 days were up, 5 months ago and still no drivers.
  • JarredWalton - Thursday, September 6, 2012 - link

    Who told you drivers were coming, AMD or Clevo? If it was Clevo, you should be taking it up with them. I think AMD's driver crew has been working feverishly for months to try and get Enduro 5.5 all gussied up and ready for release. Why did it take so long? Because this isn't just a quick fix; they're doing some fundamental changes that require a lot of work, testing, and validation. If everything works out (and that's still an "IF"), this is the first Enduro/AMD Dynamic Switchable solution that I can see being worthwhile. NVIDIA worked for at least six months to get Optimus ready before showing it to the world, and I'd wager pretty heavily that NVIDIA has a larger mobile driver team than AMD.
  • vgray35@hotmail.com - Thursday, September 6, 2012 - link

    Yes, Jared I agree. They have been working hard to fix the problem, and we all want to see the results of that effort thank you very much.

    But why was it necessary for them to put pressure on forums to delete valuable data on this issue, and thereby effectively launch a direct attack against their highest paying customers? Tell me how this stance by AMD in any way helped towards development of this fix. As far as I know NVIDIA resolved their problems without any clandestine maneuvers against their customers.

    They changed the name to Enduro in order to further hide the issue from an unsuspecting public. That is a further salvo across the bow of their highest paying customers, and hoping to maintain sales by changing the name to "ENDURO", which says nothing about what the product actually stands for. It stands for what we refer to in commerce and law as: Bad Faith. Sager aided and abetted this fiasco, and continues to do so.

    I am a software engineer, and I fail to see how taking action against their customers helps the development of the software, and how the continuing adherence to BAD FAITH helps at all.

    Yes. Problems need time to fix that is true, and that is a fact of life we all have to live with. But we do not have to live with overt attacks against us from an arrogant marketing team.

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