Closing Thoughts

It’s been a long road for AMD’s switchable graphics drivers, but if AMD can deliver everything they’re promising, we’re finally seeing the light at the end of the tunnel.

There have been two major frustrations over the past couple of years for us: first, we just haven’t seen much in the way of AMD mobile GPUs for review. That’s not because the systems aren’t out there, but most of the OEMs using AMD GPUs have been hesitant at best to sample them to reviewers. That’s a problem because when hardware isn’t getting reviewed, it usually means there’s not a huge amount of public interest, which means that the hardware isn’t selling. None of us want the graphics arena to turn into a one sided affair, but NVIDIA’s Optimus initiative has really caught hold since launching and AMD hasn’t had a proper answer—until now.

The second issue with AMD’s mobile graphics solutions has been the drivers. Discrete-only notebooks have been able to get driver updates, but only at the cost of usable battery life; meanwhile the more interesting switchable solutions have received essentially nothing in the way of driver updates from the laptop OEMs—the Sony VAIO C I tested a year ago continues to have most of the same driver problems, and the last driver update from Sony in October 2011 uses 8.850 series drivers from AMD (roughly matching up with the Catalyst 11.5 release). HP’s ENVY 15t-3000 is a more recent offering with an Ivy Bridge CPU and HD 7750M graphics, and the drivers there are 8.951 (Catalyst 12.3) and haven’t been updated in months. If you purchase a laptop with a discrete GPU, presumably you want to use that GPU for gaming or other graphics applications, and that means you’ll want to get driver updates on occasion. Prior to the Enduro 5.5 update that hasn’t generally been possible, and we’re eager to see that change.

Overall, we’re pleased to see AMD taking a serious look at their switchable graphics technology and working to bring it up to the level of the competition. We wish it would have happened sooner, but at least it's not too late to get things headed in the right direction—and we'd suggest that perhaps dropping the monthly driver updates is part of the reason we're finally getting needed Enduro enhancements. Right now, it feels as if Enduro 5.5 is basically where Optimus was back in early 2010, so AMD’s not out of the woods yet, but get us a couple driver updates this year and we’ll be ready to believe that Mobility Radeon users will receive the same level of driver support as desktop Radeon users.

We’ve never really had a problem with the performance of AMD’s mobile GPUs, and in recent years they have often managed to trump NVIDIA on a bang-for-the-buck analysis. Unfortunately, without driver updates we’ve been hesitant to recommend laptops with AMD’s mobile GPUs. The 7000M “London” GPUs (basically GCN/Southern Islands for mobile users) have a lot to offer, and with the updates to Enduro and regular driver releases from AMD, the mobile graphics competition is about to get a lot more interesting. Competition is always nice to see.

For anyone interested in seeing the full set of “Enduro 5.5” slides, the above gallery is available.

Update: Many readers have commented (and there are lengthy forum posts elsewhere) on issues with the 7970M GPU being underutilized while playing games. I ran a few quick tests of my own with the preview drivers to see if things are any better. All tests were run at 1080p, with the games set to either "Medium" or "Maximum" settings. Here are the results:

Clevo P170EM GPU Utilization
Game 1080p ~Medium 1080p ~Maximum
Batman: Arkham City 47% 100%
Diablo III 98% 99%
DiRT 3 62% 100%
Elder Scrolls: Skyrim 54% 60%

Obviously, the GPU isn't being maxed out in terms of what it can do in many of our test cases, and our complete benchmark results back this up. Especially at lower detail settings and lower resolutions, the HD 7970M isn't scaling to the sort of frame rates we'd expect. Is this a problem with Enduro in general, or just with the current drivers? AMD might also be intentionally scaling down GPU utilization (and thus performance) at lower quality settings, as the difference between 100 FPS and 150 FPS isn't particularly important on a 60 Hz LCD.

That said, in many cases we're seeing slightly lower performance with the preview drivers than the initial drivers, so clearly there's optimization work that needs to be done, and we may see improved results with the public release (most likely in October). While many people are frustrated with the current situation, I maintain that getting regular driver updates is the first hurdle that AMD needs to address; once that's in place, future driver releases can hopefully improve performance (along with GPU utilization).

Other Technical Details and Performance Expectations
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  • Montage - Thursday, September 6, 2012 - link

    Enduro is not working ok on any Windows. You get much poorer performance on EM-series Clevos with 7970m than with laptops that have the option to turn off Enduro (Alienware for example). At its current state, Enduro is not working properly and it is making gaming experience worse to those who are stuck with it.

    Follow the issue on Notebook Review's Sager/Clevo forums, that has many threads concerning the Enduro issue:

    http://forum.notebookreview.com/sager-clevo/

    There is also a Facebook page that has been created to spread the news about the malfunctioning Enduro technology:

    http://www.facebook.com/Amd7000mEnduroUtilizationA...

    I own a Clevo P170EM and have long hoped for a solution to Enduro issues that would finally fix my currently crippled AMD 7970M.
  • Woodchuck2000 - Thursday, September 6, 2012 - link

    I almost wish I hadn't read those links!

    I was happy with gaming performance under Windows 7, in that it ran everything I threw at it quite happily. Knowing now that it should be even faster will annoy me now. Ah well...
  • JarredWalton - Thursday, September 6, 2012 - link

    This is the whole point of the article, guys: Enduro is basically not working all that well in the current form and the UI is terrible, but the preview drivers that should be out either this month or next should finally rectify the situation. Last month I would have said anyone buying an Enduro laptop was going to be sorry; now, at least, there's hope. If AMD delivers on their driver updates -- and really, they have to or their mobile GPUs are something no proper technology reviewer could recommend.
  • hulawafu77 - Thursday, September 6, 2012 - link

    Why recommend something or even give hope without any guarantee? This is just hearsay from you. As a consumer and someone who already spent $500 on a 7970M, the only thing I've heard from AMD is, a tweet, investigating the issue. Investigating? We know what the issue is, the driver for Enduro is broken! And they have known about it since it's inception, but never said anything, it wasn't until we started creating threads on every forum with a section for AMD drivers they tweeted that one small statement.

    Great they said something to you, but they still haven't said anything to us. And you still don't have drivers, preview of it to prove that this new update will even work!
  • JarredWalton - Thursday, September 6, 2012 - link

    They're saying something via us, if that helps. They're saying, "We're finally going to start updating the drivers." There were no promises of Enduro drive updates prior to this point, so this is a big step. As for the drivers being poor on release, well, that's hardly a shock for a brand new hardware architecture -- all the more reason to not buy anything without the guarantee of driver updates.

    I'm sorry people purchased Enduro laptops and got burned. I have specifically recommended against doing so in the past. Now I'm saying that AMD is working to correct the problem. Is it corrected now? No. Will it be corrected soon? Maybe. Would I purchase or recommend an HD 7970M laptop right now? Definitely not (unless it doesn't have Enduro).

    I would wait until at least the official public driver release, and probably one more release after that. By then 7970M is ready to be replaced by 7990M or something faster, but I suspect 7970M will be near the top of AMD's mobile GPU stack for at least another nine months. If they want us to recommend it, they need to fix the drivers.
  • vgray35@hotmail.com - Thursday, September 6, 2012 - link

    This is a class action suite in the making. AMD has obtained a huge amount money for product that does not work, and has allowed 75% or more of the product's life cycle to elapse without addressing anything.

    AMD's next driver update is their last chance. If they do not fix it then I will be dumping AMD for NVIDIA period. I also have no problem joining a class action attack on that company. After years of buying AMD I will not just switch to NVIDIA, but I will become an avid enemy combatant.

    I want a fraction of the money paid for the product to be refunded in compensation for this fiasco. If the company thinks its OK to attack us by forcing forums to delete posts, then I say we go on the offensive and attack them back in return, and see how they like it.

    When they have lost a few hundred million dollars in damages, then maybe they will think twice about ever attacking their high paying customers ever gain. Respect us or expect to be attacked.

    This is a bloody warning to AMD. Yes it is a threat. Fix it or die. Corporate arrogance can be punished in ways they have not even begun to think about yet.
  • Vozier - Thursday, September 6, 2012 - link

    I hope you only mean "corporate death", this really doesnt justify personal harm...
    dont doubt that with or without FIX this issue is costing AMD a big market share, and an even bigger public opinion drop.
    I can even foresee some public TV report on this wich will further sink AMD.
    All this could happen if AMD doesnt sweat the hell fixing this and making people happy again..

    regards
    Voz
  • vgray35@hotmail.com - Thursday, September 6, 2012 - link

    Did I not use the term corporate arrogance? Did I not mention class action suite? What part of that implies personal harm. Mere loss of market share might not be enough for me to address this corporate attack against their highest paying customers. Let them explain to a judge why such an attack was a requisite element towards the fix.
  • Frallan - Friday, September 7, 2012 - link

    Once some1 starts the class action - Im on it...

    /F
  • transphasic - Sunday, September 9, 2012 - link

    I agree wholeheartedly with you on this. AMD released an incomplete product line that FAILED to do what it was SUPPOSED to do in it's advertising and marketing of the 7000 series GCN GPUs.
    Unlike Nvidia, AMD has chosen to be very slow in responding to it's customers' requests for driver updates and fixes to it's Enduro mess that it created. Not only slow, but downright rude, to say the least, because it is by it's silence been unresponsive to creating a workable solution for it's customers.
    Both AMD and Sager told me last month that "there is not problem" with the 7970m GPU.
    Nothing wrong with it? Are they kidding?
    I believe this is mainly due to it's lack of care and concern for it's customer base.
    We all bought 7970's and we are all greatly disappointed by what we got and are seeing in our games, and most of us feel that we should take action against AMD in some form or another.
    My action is, I will pay the $800 dollars for the switchover to the Nvidia 680M at my earliest chance- even though I cannot afford it this year, and then I will wash my hands of AMD once and for all. This is how it will hurt AMD- in the wallet, with it's current customer base going elsewhere from now on to it's primary competitor.

    Not to be a "Doubting Thomas" Jarred, but I am pretty much guaranteeing you that AMD won't have this Enduro mess fixed before the end of the year, if not at all.
    I have made this prediction for this year, and I also feel that AMD will just ignore us with more placation and vague promises long enough, so that once their new 8000 series comes out in the Spring of 2013, they will hope that we owners of the 7970M will simply forget about it, and not care anymore.
    I cannot wait for vague ambiguity and rhetoric from them, so I will save my pennies, dimes, and nickles, and spend it on a new 680M from Nvidia. At least I know that THEY care about their customers, unlike AMD which doesn't.

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