Another Low Quality TN Panel

I recently enjoyed a meeting with Toshiba reps to discuss their upcoming back-to-school lineup. When asked what my biggest pet peeves were when reviewing notebooks and what bothered me the most, it'll surprise no one to say lousy monitor quality was at the top of my list.

Each time I write about a notebook with a crappy display, more and more people get irate in comments, and many of you simply write off the review. The unfortunate fact of the matter is that hardware like this is still what's prevalent in the marketplace, and that Joe Consumer either doesn't seem to care that much about screen quality or just doesn't know to ask for better. That tide may change with the rise of tablets, but there are people who see text on a high resolution screen, see that it's "too small," and just assume the screen quality is poor. So this problem persists.

Writers here have the unique luxury of being able to interact directly with representatives from the vendors producing these notebooks, and "stop giving us crappy panels" is a banner we continue to wave. In the meantime, though, understand that if we stopped reviewing notebooks with bad panels we'd be down to maybe one notebook review a month, and then you'd just wonder why we're not reviewing laptops.

With that spiel out of the way, it should come as no surprise that the Toshiba Portege R835's display is, once again, pretty bad.

LCD Analysis - Contrast

LCD Analysis - White

LCD Analysis - Black

LCD Analysis - Delta E

LCD Analysis - Color Gamut

There you have it. Apart from the Vaio Z2's stunning 1080p display (still TN and still suffering from middling viewing angles), what you see above is what the Toshiba Portege R835 has to compete with. It's a broad, industry wide issue. The R835's display isn't really any better or worse than anything else out there that doesn't command a price premium. The 1366x768 display resolution isn't necessarily that bad on a 13.3" screen, but the dire viewing angles, poor contrast, and poor color will always be.

When Apple can stuff a 2048x1536 LCD into the new iPad 2012 for just $499, it's obvious that all we really need is more volume on quality displays and pricing can come down. For that matter, we're not even looking at crazy prices for a decent bump in display quality right now. The stock 1366x768 display in the R835 can be purchased online for just $75, whereas the nicer panel in the Samsung Series 9 appears to go for around $90. Assuming that's the actual panel I've seen in a Series 9 laptop (it's far better than the low-contrast TN panels found elsewhere), $15 extra is a pittance for the improved contrast and brightness. Or how about Apple's vaunted MacBook Air 1440x900 LCD: $100 for a replacement, just $25 more than what we currently have foisted on us.

What it would take is for ASUS, Acer, Dell, HP, Toshiba, etc. to simply start shipping better quality displays for a small bump in price, and we could get rid of the "save $15 for garbage quality" mentality that we're currently living with. Many consumers may not immediately recognize the difference, but the race to the bottom is not doing them any real favors. It's another reason we're frequently inclined to recommend business laptops that cost several hundred dollars more, as the added cost comes with often overlooked items like superior build quality—or in other words, you get what you pay for.

Battery, Noise, and Heat Conclusion: Time for a Change
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  • Arkive - Monday, April 2, 2012 - link

    While you might be right that the average user might buy a lower end laptop, the bulk of Anandtech readers do not fall into that category I don't think. Most folks here are power users and will generally shell out a little more money for a laptop than the average user, so in this case, I think focusing on $1,000+ laptops makes sense for the site.
  • dananski - Friday, March 30, 2012 - link

    I don't think it's right to say "you're doing it wrong" if your computer doesn't boot up quickly from HDD. People have different requirements and I expect yours are quite minimal, allowing you to reduce startup programs and clutter and get a decent experience from a relatively slow drive. Other people will need quicker access to more/heavier applications.

    Mind you, I agree the storage/price ratio will put many standard users off. I managed to get a laptop with both a smallish, nippy SSD and a slow but spacious HDD for the best of both worlds, but very few companies seem to offer that.
  • gorash - Friday, March 30, 2012 - link

    Most people don't even know what a GB is. They probably fill the laptop up with just a couple of photos and use about 1% of the HDD space.
  • gorash - Friday, March 30, 2012 - link

    But I bet that if the laptop boots up in 15 seconds instead of 30 seconds then they'll think "Wow! This laptop is so FAST!"
  • Snotling - Saturday, March 31, 2012 - link

    I agree, most companies are perfectly happy designing products for ignorant people who look at numbers and don't understand what they mean. Just put in a number where less is more and they'll buy the bigger one anyway!

    nowadays, products are designed to fit a price-point, not to fill a purpose and that's the big problem. Only a few companies do it the other way around, Apple is unfortunately one of them, Dyson is another.

    I want a laptop for "work" not for 700$ once you realize that, then you don't mix the More RAM = needs discreet graphics. a dumb mix for a "worker's laptop" since it'll eat at the battery and provide no added value. but that's what they do. throw in a 1080p display instead, I'll see more lines of my spreadsheet. They just won't, the ignorant are too many and too lucrative a market to bother with people who make informed purchase decisions.
  • KPOM - Sunday, April 1, 2012 - link

    256GB SSDs are now about $400, plus with the HDD shortage, the premium is a little bit smaller. Plus, how many people really need all that storage in a portable. I have used a MacBook Air with an SSD since late 2008 and I hate going back to my HDD-equipped work PC. Lots of tasks, not just booting, seems a bit sluggish, particularly when I see that hard drive LED blinking away.

    Put an SSD-equipped machine next to a HDD-equipped machine, and it's easy to see the difference in opening and closing programs. People get fixated on the processor, but the weakest link in the chain in the HDD.

    The whole point of the ultrabook project is to get away from the $350-$500 bulky commoditized notebook.
  • frostyfiredude - Friday, March 30, 2012 - link

    There are obviously a lot of people who don't mind the HDD, yes even semi-enthusiasts. Others may require a HDD for storage reasons, especially if it's their only computer. Plenty of my friends have filled up their 320-500GB HDDs almost to the rim with who knows what, there is no way they would buy a 1100$ 512GB SSD to fit all their data in. Manufacturers clearly realize this and so we are seeing most laptops with HDDs, sometimes with the option to upgrade to a SSD in more premium models.

    The choice for a decent SSD from Toshiba for a reasonable price would be very welcome here, but as the only option I disagree.

    That said, in notebooks and desktops over ~600$ I think an mSATA SSD cache drive or hybrid HDD should be standard by now; they are good stop gap options until the market is ready for SSDs and SSDs have a good enough $/GB ratio. They offer solid bumps in responsiveness for an only minor price bump, while still maintaining the storage capacity wanted/required by a decent amount of buyers.
    Also 13" and under laptops should no longer have optical drives while we're at it, fill the space previously occupied by the drive with a larger battery and ship an external drive for the once in a blue moon time it's required.
  • cclark1593 - Saturday, March 31, 2012 - link

    SSDs are good, but with limited space, they're not quite ideal for someone looking at a laptop as a main computer if said computer only has space for one drive.

    That said, I think anyone looking at a laptop for a main should not be looking at ultrabooks, or anything such, but a 16" or even a 17" with at least two drive bays. This allows use of both a SSD and a mechanical HDD, and is a nice arrangement that would make large laptops enticing to buyers.
  • Calin - Monday, April 2, 2012 - link

    "You can buy a fantastic 120GB SSD for <=$120"

    But 90% or more of the laptops I've seen have only space for one hard drive, and 120GB might not be large enough for a lot of prospective buyers.
    But I totally agree with rudolphna - I understand that those review units are provided by their builders (and not bought by Anandtech), but I would prefer laptop tests to be done in close to the default configuration.
  • yyrkoon - Tuesday, April 3, 2012 - link

    A perfect example of why personal opinion should be left out of reviews.

    The reviewed hardware obviously came with a HDD, and not an SSD. An informed purchaser will know this before buying. e.g. a moot point.

    1) The buyer is clueless, and it wont matter anyhow.
    2) The potential buyer knows what he/she wants and . . .
    a) opts out.
    b) Purchases laptop + SSD
    c) is perfectly happy with included storage media.

    System stability, performance of the included hardware ( not what *could have* been included ), cooling, noise, screen quality, warranty, price. These, among others are what is important. The order of which is most important is again, subjective ( personal opinion ).

    Personally, I would be far more worried about the super high temps. Than worrying about something I should have already known when I bought the system.

    @Dustin

    For what it is worth, I have an ASUS AMD A3400 A6 laptop that runs warm too when under a full load. Though, not quite that warm, unless overclocked. 74C is about as high as it goes standard. So perhaps the cooling "issue" is not so much an Intel/Toshiba issue. Still, it has me a bit worried. *shrug*

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