A Not-so-Perfect FaceTime Device

The new Touch obviously supports FaceTime. With no cellular modem are no phone or messaging apps on the iPod Touch, but you do get a dedicated FaceTime app. Starting with iOS 4.1 you can now associate an email address with FaceTime so iPhone 4 owners can call iPod Touch owners.

Calling an iPhone 4 user via FaceTime can happen via cellphone number or email address. The FaceTime connection happens entirely over IP so it doesn’t matter that the iPod Touch lacks a cellular modem. FaceTime appears to work the same on the Touch as it does on the iPhone. There appear to be slight differences in quality but I’m unclear as to why that is.

The FaceTime app uses your synced contacts, it keeps a log of your recent FaceTime sessions and even has a favorites pages. The favorites didn’t work as expected. I could add favorites but tapping on the names didn’t do anything, I’d have to hit the blue arrow and manually select a phone number or email address to FaceTime.

When I first wrote about FaceTime I called it a great way to keep in touch with people who are close to you. The only problem was that, at least back then, it required both ends of the call to have iPhone 4s. The new iPod Touch makes FaceTime a bit more accessible.

Both parties can get the iPod Touch, or if you want to FaceTime with someone who has an iPhone 4 you no longer have to buy one yourself - an iPod Touch will suffice.


The mic, to the right of the rear camera

There are issues with Apple's implementation of Facetime on the iPod Touch however. The only mic on the device is on the back of the phone, next to the rear camera - on the other side of where you'll be speaking. Thankfully this proved to be a non-issue in my office but I can see it being a problem in a more crowded/noisey environment. With the mic on the back you also can't FaceTime with the iPod Touch laying on a desk (not that you'd want to). But you do need to hold onto it or at least use something to prop it up with. The iPod Touch worked wonderfully with my Luxa2 H1-Touch:

The major issue I had was with the external speaker volume. I noted a 12dB difference in sound pressure between the iPhone 4's speakerphone and what you get with the iPod Touch while playing music, with voice alone the gap peaks at around 20dB. The iPod Touch's external speaker just isn't loud enough for FaceTime in my opinion. If you're in a very quiet room it's not a problem, but have a computer or two running and it's uncomfortably quiet.

Unfortunately, if you want to use a headset you may find Apple's bundled earbuds aren't perfect - they don't include a microphone. You still have to rely on the rear facing mic on the iPod touch. It works, but it's not ideal.

Apple will sell you a set of earbuds + mic for $30 if you'd like, they work perfectly on the new Touch.

The Camera Good Audio Playback Quality, no GPS
Comments Locked

86 Comments

View All Comments

  • trip1ex - Thursday, September 9, 2010 - link

    Don't get where the too expensive analysis comes from. It comes across as off the cuff rather than some research/tested conclusion.

    It comes out of nowhere.

    The iPhone 4 is a $600+ device. Apple surely had to cut corners in order to get to the $229 pricepoint. Remember last gen the $229 pricepoint didn't even equate to a then-current gen Touch. And so cut corners they did. You seem to know this and yet.....

    .... it feels too expensive? IT sounds like the marketing of cellphone companies is working on you. Hey this new smartphone is only $200.

    Anyway if it is too expensive then show us (outside of the normal Apple profit margin that is.)
  • coldpower27 - Friday, September 10, 2010 - link

    Are there any similar devices that give you similar capacity right off the bat without further add-ons?

    Like Touch Screen 3" or higher PMP?

    Creative Zen X-FI 2 32GB?
    Cowon S9 32GB
    Microsoft Zune HD 32GB
    Sony Walkman X Series 32GB
  • coldpower27 - Friday, September 10, 2010 - link

    So what device offers the same functionality as the iPod Touch with the same level of capacity?

    vs the iPod Touch 32GB (4G)

    Microsoft Zune HD 32GB
    Cowon S9 32GB
    Creative Zen X-Fi 2 32GB
    Sony Walkman X Series 32GB
    Samsung P3 32GB

    There aren't that many options I think in this class of device.
  • quickbunnie - Thursday, September 9, 2010 - link

    Agreed.

    Apple always gave me the impression that they didn't cut corners - instead they increased the price. This device feels like it cut corners.

    My breaking point was the screen. Resolution is nice, but I can't handle the horrid contrast ratio. Especially after using a few OLED phones.

    I also was hoping for an "industrial" design a la iphone 4.

    I actually went ahead and bought an iPhone 4 with no contract ($699). They gave me an unactivated microSIM card. I was able to use most of the iPhone without any activation whatsoever, but to use facetime I had to activate the SIM. I did so as a prepaid gophone SIM for free (albeit I had to use a different IMEI, and my balance was $0), and this opened up facetime options. I keep it on airplane mode to save batteries - it seems that to use facetime a SIM must be installed, even though its not used (taking the sim out disables facetime).

    This is a very expensive option. For me, I wanted an upgraded iPod and a new camera. I don't have a camera, so using one with GPS for geotagging and HD video recording options with a decent quality sensor made up the price difference. Had I already had a camera, I would not have paid this much for it.
  • quickbunnie - Thursday, September 9, 2010 - link

    Oh, and something to note: WiFI and bluetooth are both still accessible while in airplane mode.
  • reticulate - Thursday, September 9, 2010 - link

    This is an interesting point - I'm not sure if it reflects the wider consumer environment, but Apple effectively upsold you the iPhone 4 by making the Touch not quite good enough for what you want.

    Don't think of it as 'cut corners' as much as a very specifically engineered part of the lineup.
  • reticulate - Thursday, September 9, 2010 - link

    From this review and others I've seen about the interwebs, it's becoming clear Apple designed this to be within a very specific profit margin envelope. You can tell by the lower quality screen, case manufacture and somewhat reduced internal specs that this was designed very carefully to replicate some of the halo qualities of the iPhone while costing a whole bunch less to manufacture. It cleverly prevents cannibalising iPhone sales while also being the most desirable iPod in the lineup by virtue of the iOS ecosystem.

    Not that this isn't par for the course with Apple these days. Say what you want about them, but they sure know how to make a profit.
  • reticulate - Thursday, September 9, 2010 - link

    Re-reading this I should point out I'm not a fanboy, but I do get what they're trying to do here. It's way cheaper for them to make while having enough iPhone-like qualities to sell a ton. Consumers will eat this up, and if they're first-timers on iOS might end up buying an iPhone down the track. Those of us who want an iPhone 4-like device will end up buying an iPhone 4, so either way Apple wins.

    Clever and infuriating, but mostly clever.
  • truk007 - Thursday, September 9, 2010 - link

    You've helped me make my decision not to buy the 4th gen iPod. I was hoping for a little better video and still photo quality, as well as GPS.

    I guess I'll have to wait for the 5th gen. I guess this also means the next gen iPads will be sporting a camera as well. That would be nice.
  • Mike1111 - Thursday, September 9, 2010 - link

    Well, my problem with all this disappointment is that the iPod touch is still by far the best PMP with near smartphone-like qualities out there. And I think that the new iPod touch is a clear improvement over the last generation. So I can understand why most of the review scores are so high. If there's nothing better out there and it's actually a pretty good device then it has to get almost automatically a 8 or 9 out of 10.

    But it's just not as close to the iPhone 4 as many people (IMHO unrealistically) have hoped. It just wouldn't make sense for Apple to basically sell a GSM-less iPhone 4 for $299 instead of $699. There's simply no reason to. The new iPod touch is still attractive enough as it is and the small competition that is out there may be cheaper but is worse in almost every other area.

    I also think that much of the frustration about the device is US specific. People really want an iPhone 4 but hate AT&T and they had high hopes that the new iPod touch would get them (almost) there. In other countries where you can get the iPhone 4 on a every carrier and also contract- and netlock-free, people are just not that emotionally invested in the new iPod touch as their "savior".

    One last thing: Anand, are you sure that ALL new iPod touches have only 256MB RAM? Because the 8GB version was always "special" in some way and I haven't seen a teardown or analysis of a 32GB or 64GB version yet.

Log in

Don't have an account? Sign up now