Where Do We Go From Here?

Corsair is under no obligation to ship drives with the 3.0.5 firmware. Assuming there are no other problems with the 3.0.1 firmware, Corsair could presumably keep shipping the higher performing OCZ-like firmware. The problem is that if you ever need to upgrade your firmware, you could lose performance.

As I've mentioned in the past, customers of whatever company or companies work closest with the controller manufacturer will undoubtedly get access to firmware quicker than anyone else. We've seen this work both in favor of and against the best interests of the consumer. Sometimes you get features/performance early (e.g. TRIM support for Indilinx drives) and other times you get early, untested firmware. Your best bet at this point is to hold off on any SF-1200 purchases unless you're willing to accept the risks that comes with.

The case isn’t closed on this issue however, not by a long shot. It’s my understanding that the SandForce/OCZ exclusivity agreement is currently only a short term agreement. While the companies are in the process of negotiating a long term agreement, nothing is final yet.

There are some measures in place to ensure that you can’t flash an OCZ firmware on a non-OCZ drive (and vice versa) but there’s nothing saying that at some point this won’t change either.

We also don’t know what the real world impact of the standard SF-1200 firmware will be. I’m hoping to have a standard SF-1200 drive with production firmware very soon and I will report my findings as soon as possible.

I’ve also communicated to SandForce that this should have never happened. It was well aware that there would be a performance difference between the Vertex 2 and all other SF-1200 drives, and there’s absolutely no reason any company other than OCZ should have had 3.0.1 with that exclusivity agreement in place. It’s simply not right to give your partners performance that you know for a fact will later be taken away. SandForce indicated to me that everyone was aware that performance could change between firmware revisions, but in my opinion this is still not being totally transparent. The moment a review based on Corsair’s Force drive went live, SandForce should’ve had a discussion with Corsair and the reviewer. We weren’t the first to review the Force drive, but it wasn’t until after our review went live that SandForce contacted us.

SandForce is a very young company and this just sounds like a bad case of partner mismanagement. Thankfully there haven’t been that many SF-1200 drives sold, but if you’re considering one you have to keep in mind that you could see performance drop in one metric with a firmware update. Note that the drive will still perform as specified, the SF-1200 controller is only rated for 10,000 sustained 4K random write IOPS.

There’s also the issue of SSD makers shipping drives based on firmware that’s not MP ready. I’ve established a more direct line with SandForce so I’ll at least be made aware of what firmware is ready for shipping and what isn’t. I’ll also be putting more pressure on manufacturers to only ship MP ready firmware. Let this serve as a warning to SSD manufacturers. I haven't been keeping close tabs on shipping firmware revisions since I never recommend any brand new, unproven SSD controller. But clearly I'm going to have to start docking points for not following controller manufacturer guidance. This stuff is serious guys, you're playing with our data here - I can't stress that enough.

As I keep mentioning in my coverage of SandForce and any other new SSDs, if you jump on board you’re assuming a risk. These drives and controllers are largely unproven. While I’m doing my best to put them through their paces, I can’t test every system combination. On top of that, many of these companies are newcomers to the industry and as an early adopter, you might find yourself in the middle of a situation like this.

This is unfolding in real time so I’ll keep you posted as I come across any new developments.

It’s a Mad World: Not All SF-1200s Perform Alike
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  • superjojo - Friday, April 16, 2010 - link

    I'm sorry if I'm mistaken, but while reading the article I had a feeling that Anand was kind of retaliating against SandForce for something they might have done/said at that meeting.
  • Anand Lal Shimpi - Friday, April 16, 2010 - link

    I'm not sure what's shipping to OEMs right now, but the Vertex LE is the only thing I can point at as being a SF-1500 without the supercap and some of the other enterprise features.

    There are more SF-1500 devices in the pipeline, but the focus is on SF-1200 as the full 1500 solution is quite pricey.

    Take care,
    Anand
  • arehaas - Saturday, April 17, 2010 - link

    OCZ Vertex 2 is advertised as Sandforce-1500, and Agility 2 as Sandforce-1500. With 50,000 and 10,000 write IOPs, respectively. They have been available in Europe for two weeks already.
  • arehaas - Saturday, April 17, 2010 - link

    Sorry, a typo - Agility 2 is Sandforce-1200.
  • SirZ - Friday, April 16, 2010 - link

    Why on earth would a business want to "throttle" their product? They could make all these "business" problems go away just by giving everyone the exclusive firmware (with the power saving thing fixed, in MP mode). There has to be a better way to reward the company that stood by you from the start (OCZ) than punishing everyone else. Why not just give them a better deal? OCZ wins, customers win.
  • Mr Perfect - Saturday, April 17, 2010 - link

    I think the problem is who SandForce perceives their customers to be.The drive OEMs may be the one's writing checks to them, but it's ultimately the end user who is creating the demand.

    OCZ certainly should be given something extra for helping SandForce develop the tech, but giving them a SF-1200 that outperforms all other SF-1200s is at best confusing, and at worst deceptive. Give them a new SKU if you really must give them a performance edge. Call it a SF-1300 or SF-1400, and the consumer won't feel like they are being mislead.
  • SirZ - Friday, April 16, 2010 - link

    Right now, they all lose. I have been getting ready to jump on the real SSD bandwagon (bought a 30 GB Vertex a couple months ago, still sitting in the box, to small for anything useful, call it a 90 dollar impulse buy), and this Sandforce thing has been promising, and I have been favoring some flavor of the Vertex (the cheaper ones anyway), but this silliness about sending the "better" performing product to review sites, makes me suspicious and is pushing me closer to Intel's drive. (If only it was 10-15% cheaper...)

    So, OCZ, Sandforce, etc... you all lose. Thanks Anand, and double thanks for not caving in to the usual corporate pressure to keeping this stuff hush-hush (I know how these review things go ;)
  • willscary - Friday, April 16, 2010 - link

    It took a bit over 1/2 hour and being put on hold twice, but I finally got a straight answer. The 3 Mercury Extreme SSDs that I bought on Monday under the premise and specifications of the Sandforce 1500 controller do NOT have the 1500 controller, but instead the 1200 controller.

    I was given no explanation other than "All Mercury Extreme SSDs now shipping have the Sandforce 1200 controller onboard"

    OWC had no problem offering an RMA for these drives, but I still feel cheated. The cost of the lesser controllers means that the drives should have been cheaper, but OWC decided to try to pull a "bait and switch" and pocket the extra cash. I will now be ordering OCX Vertex LEs.

    Again, thank you Anand for this article. While performance may be equal, I want to know what I am buying and get what I paid for. This article, along with a quick change to the OWC website this morning, turned on the lightbulb.

    Its too bad. These are probably still superb drives, but the fact that I was really misled on the components leaves me feeling like OWC attempted to get away with robbery. Luckily, as soon as caught, they are quick to comply with an RMA to make themselves look like it was a mistake, but the person on the other end of the phone was CLEARLY annoyed as he quickly sent the RMAs.
  • Ipreferspam - Friday, April 16, 2010 - link

    Do you know what SF-1200 firmware the OWC drives are shipping with?
  • ggathagan - Friday, April 16, 2010 - link

    Perhaps at least some of your ire should be directed at Sandforce, not OWC.
    Remember that the difference comes down to firmware and put yourself in OWC's place:

    Do you continue to ship Extreme SSD's with the RC firmware and hope that you don't have any reliability issues, or do you use the MP firmware?
    Given that they weren't privy to the special agreement that OCZ was, they will not be receiving MP firmware for the 1200 with the higher specs.

    Having decided to go with the MP firmware for reliability's sake, at what point do you suggest that they change the published specs?

    Granted, it would have been nice if they sent an email to all whose purchase might have been impacted, but given that they were more then willing to RMA the drives, I fail to see how bait-and-switch comes in to play.

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