Background

I think it's impossible to offer a purely objective review on an operating system – qualitative data like the GUI and nebulous concepts like “ease of use” can't be measured. There is a degree of subjectivity in such a review, and I believe it's important to relate that in this article To that extent a bit of background on myself is probably going to be helpful on relating my point-of-view on matters, before jumping into Ubuntu. This section is being written prior to my even touching Ubuntu, so that it doesn't end up reflecting my experience, rather than my expectations.

Based on the computers I have owned and the operating systems I have used, I would best be classified as a Windows user. Like many of our readers (and our editors) I have lived the Microsoft life, starting from DOS and going straight through to Vista. I have clocked far more time on Windows than anything else, and it's fair to say that's where my skills (troubleshooting and otherwise) are strongest.

With that said, I am by no means limited to just a single OS. As was customary for most American schools in the 90s, I had access to the requisite Apple IIs and Macintoshes. But to be frank I didn't care for Mac OS Classic in the slightest – it was a remarkable OS in 1984 and even in 1993 and the age of Windows 3.1, but by the time Windows 95 rolled around it was more of a nuisance to use than anything else. It's through a cruel joke that when starting work in IT in 2001, I was tasked with using the newly released Mac OS X 10.0 “Cheetah” full-time to gauge its status for use on the organization's Macs.

Apple didn't ship Mac OS X as the default OS on their Macs at that time, which should tell you a lot. Nevertheless, while I abhorred Mac OS Classic, Mac OS X was far more bearable. The interface was better than anything else at the time (if not a bit too shiny), application crashes didn't (usually) take out the OS, and the Terminal was a thing of beauty. Sure, Windows has a command line environment, but it didn't compare to the Terminal. Mac OS X was a mess, but there were nuggets to be found if you could force yourself to use it.

I'll save you the history of Mac OS X, and we'll pick up in 2004, where Apple had improved Mac OS X a great deal with the release of 10.3 “Panther.” At this point I was a perfectly happy Mac user for my day job, and I probably would have used one at home too if it wasn't for the hefty price of a Mac and the fact that it would require having an entirely separate computer next to my gaming PC. A bit later in what was probably a bad idea, I convinced Anand to try a Mac based on the ease of use and productivity features. This resulted in A Month With A Mac, and he hasn't left the platform since.

Finally we'll jump to the present day. I'm still primarily a Windows user since I spend more time on my desktop PC, while my laptop is a PowerBook G4. I would rather be a Mac user, but not a lot has changed in terms of things preventing me from being one. To replace my PC with a Mac would require throwing down money on a workstation-class Mac Pro that is overkill for my processing needs, not to mention my wallet.

I also am not a fan of dual-booting. Time booting is time wasted, and while I am generally not concerned about boot times, dual booting a Mac would involve rebooting my desktop far more often than the occasional software installation or security update currently requires. It also brings about such headaches as instant message logging being split in two places, difficulty accessing documents due to file system/format differences, and of course the inability to simultaneously access my games and my Mac applications. In theory I could game from within Mac OS X, but in reality there are few native games and virtual machines like Parallels and the Mac branch of Wine are lacking in features, compatibility, and performance.

I also find the Mac to be a weak multimedia viewing platform. I'll get into this more once we start talking about multimedia viewing under Ubuntu since much of the underlying software is the same, but for now I'll say that libavcodec, the standard building block for virtually all *nix media players, is particularly lacking in H.264 performance because the stable branch is single-threaded.

So while I'm best described as a Windows user, a more realistic description would be a Windows user that wants to be a Mac user, but can't bear to part with Windows' games or media capabilities.

As for my experience with Linux, it is not nearly as comprehensive. The only time I ever touched Linux was in college, where our department labs were Dells running Linux and the shell accounts we used for assignments were running off of a small Linux cluster. I never touched the Red Hat machines beyond quickly firing up Netscape Navigator to check my email; otherwise the rest of my Linux usage was through my shell account, where I already had ample experience with the CLI environment through Mac OS X's terminal.

My expectations for Ubuntu are that it'll be similar to Mac OS X when it comes to CLI matters - and having already seen screenshots of Ubuntu, that the GUI experience will be similar to Windows. I am wondering whether I am going to run into the same problems that I have with Mac OS X today, those being the aforementioned gaming and multimedia issues. I have already decided that I am going to need to dual-boot between Ubuntu and Vista to do everything I want, so the biggest variable here is just how often I'll need to do so.

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  • justniz - Wednesday, August 26, 2009 - link

    Maybe I'm missung something but this appears to be a new article.
    Why are you reviewing a year-old version of Ubuntu? there's been nearly 3 releases since that (Ubuntu is on 9.04 now with 9.10 coming very soon).
    Its important to review the most recent version as Ubuntu is totally unlike the Microsoft world in tnat new releases are frequent (Every 6 months) and have real practical improvements.
  • ioannis - Wednesday, August 26, 2009 - link

    I couldn't help myself, but...

    RTFA!!

    :-D

    PS: if you read the article, you will also get the joke ;)
  • nafhan - Wednesday, August 26, 2009 - link

    Great article. I look forward to reading the follow up.

    One comment on security that I would like to make. The commercial Linux vendors (IBM, Novell, Redhat, etc.) are all VERY dedicated to ensuring Linux security, as many/all of their server products use Linux, and changes they make will filter back down to the Linux desktop community. This is something that OSX does not have to nearly the same degree.

    My experience with running Linux on the desktop sounds pretty much the same as yours.
    -Games killed it in general. I don't usually have a top of the line system. So, I'm usually pushing my computer its limits to run newer games under Windows. Also, I hate dual booting, and most of the FOSS I use is available as a compiled binary for Windows.
    -Drivers killed it in one specific instance with an older laptop, as I never got NdisWrapper (required for my wifi cards Windows drivers) to run better than intermittently. I spent way to much time messing with it.
  • crimson117 - Wednesday, August 26, 2009 - link

    [quote]and for the price you’re only giving up official support.[/quote]

    Ubuntu doesn't have free official support, but neither does Microsoft. Apple does give 90 days free phone support, to their credit, but after that you have to pay.

    You can always hire an expert (from ms, or apple, or a third party) to help you, but that's also true with ubuntu, though I expect there are fewer such experts to be found.

    MS, Apple, and Ubuntu all offer free web-based help, both community maintained and "officially" maintained.

    So I think it's misleading to imply that going from Windows or Mac to Ubuntu means you're downgrading your support options. People overestimate just how "supported" their operating systems are. Also, Linux / Ubuntu releases fixes and updates much more quickly than Apple or MS, so your chances of hitting a bug is lower in the first place. (MS maintains a huge knowledgebase of bugs they haven't bothered to fix yet and might have a workaround for - but I hardly see that as a positive).
  • crimson117 - Wednesday, August 26, 2009 - link

    I'm probably being too hard on Apple here. The genius bar offers free 15 minute appointments to diagnose problems and offer software tips / advice.

    I'd say apple has the best "official" support, followed by a fuzzy tie between ubuntu and microsoft.
  • gordonsmall - Wednesday, August 26, 2009 - link

    While I have used computers for 20 years or more, I am not a techie. I am much more interested an experience that "just works".

    When Vista came out I decided to explore the Linux desktop world. I have been using it as my primary system (still keep the dual boot option for XP) for just under 2 years.

    I agree that "free" and security are big considerations for moving to a Linux desktop environment. However, there are some other items (and you might class them under security) that I like - because of the file structure, you don't have to periodically defrag your system. Both systems have a lot of updates, but so far I have not gotten the feeling that my Ubuntu system is gradually slowing down and clogging up with a lot of useless files (you don't see a lot of adds for such utilities as Registry Cleaners:). I no longer experience the MS ripple effect - when MS sneezes, other Windows apps may get a cold.

    That is not to say that there cannot be issues. My pet peeve has been that my sound has disappeared on a couple of occassions after downloading updates. Using Google, and the Ubuntu documentation, I have been able to get it back up - but wish that wouldn't happen. But Windows updates can on occassion cause some issues.

    I think you made a very valid point about the issue of tech support. Google has made a big difference in problem solving.

    Enjoyed your review.

    Gordon Small
  • yuchai - Wednesday, August 26, 2009 - link

    I've tried using Linux (usually Ubuntu) as a full replacement desktop on and off for the last few years. I've gone back to Windows every time after a while. Some key points:

    1. For my desktop usage, there honestly isn't anything that Linux does better, in terms of functionality, than Windows
    2. Windows is cheap enough that I do not mind spending the money on it. For the $100 that I spent for Vista 64 Home Premium OEM, it is quite worthwhile even if I only use it for 3 years. Yes, there are more apps out of the box for Linux, but it's usually easy to find freeware for Windows with the same functionality. Even Office is now pretty affordable with the Home & Office version.
    3. Games - Wine just doesn't cut it. When I want to play a new game, I want buy it and play it immediately! I do not want to have to do research to see whether some game would work on Wine even before I buy it. I do not want to spend hours troubleshooting on the internet if something doesn't work right.
    4. There's always something that you want to change in Linux that you can't figure out. Yes, usually the solution is on the internet. And I used to even enjoy spending time and looking for the solution. But, it eventually grew old. Now I just want things to work and keep working.

    Note that I do love Linux and actually have a server that doubles as a mythtv HTPC setup. It's a beautiful thing. I am comfortable with shell commands and frequently use SSH to perform multiple functions remotely. My opinions above is purely based on desktop usage.
  • cciemd - Wednesday, August 26, 2009 - link

    Great article, Ryan! Putting out some well written Linux articles really adds depth to your site. I have been reading this site daily for years and this article is prompting my first post.

    For future articles it would be great to see some Linux benchmarks in most of the hardware reviews. There are some excellent tools out there (check out http://www.phoronix-test-suite.com/)">http://www.phoronix-test-suite.com/). This would also give some closer apples-to-apples comparisons for Mac vs. Linux performance. I for one would LOVE to see SSD articles report some Linux (and Opensolaris/ZFS) benchmarks along with all the Windows tests.

    Users often don't realize how much they benefit daily from open source software. I don't think most Mac users realize all the OSX pieces that are used in the background for which Apple leverages open source code (Samba for SMB access and sharing, Webkit for Safari, etc.). Home NAS and enterprise storage which serve files in Windows environments are often *nix based.

    It is also a myth that open source means that developers aren't paid. Most enterprises recognize that implementing even commercial apps can require considerable internal development manpower. If enterprise developers can utilize open source code internally and contribute back to the code base, the companies save considerable money and benefit from a healthy software development ecosystem. There are thousands if not millions of developers employed to work on open source code.

    Please keep up the good work. I am looking for your next article.
  • Ryan Smith - Wednesday, August 26, 2009 - link

    Unfortunately the Phoronix Test Suite doesn't work under Windows, so it's of limited utility. It's something we may be able to work in to hardware reviews, but it's not really applicable to OS reviews.
  • chrone - Wednesday, August 26, 2009 - link

    what i'd like to see on the next ubuntu version is more softer and smoother graphic and font rendering. i hate the way gnome renders the graphic and font. they look old operating system. using the ms core font some how helps but not much.

    i know there's compiz and friends, but i just wish it comes by default, so no need to hassle with compiz and its setting. i wish it could be rendered softer and smoother such as in windows and mac osx.

    the look and feel should be tweaked more often! :D

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