Markets

How are the sales in the European market these days? I know you have a strong marketing team there that is working very hard. I didn't even think that it would work out since it's not that easy to establish a totally new brand in a new market, but it looks like you did a good job. How does that show in numbers?

DD: Unlike OCZ power supplies that are already well-known in Europe, PC Power & Cooling units were never available outside the USA. That has changed in the last few months. The combination of numerous excellent reviews worldwide and a strong distribution channel has allowed European sales of PC Power & Cooling units to take off.

What has changed at PCP&C since the buyout by OCZ? You obviously sell more power supplies now.

DD: Actually, a lot is still the same. PC Power & Cooling has the same experienced staff in the same location we've had for 17 years. We are much more productive now since we don't have to concern ourselves with things handled by the OCZ team such as sales and finance.

You have a very good reputation in the US, but in Europe PCP&C is still not more than a typical high-end brand like many others. Wouldn't it be worthwhile to establish the same services you have in the US? Specifically, I am talking about changing cables or connectors or Chroma test-reports for the units?

DD: Turbo Cool customers in Europe and elsewhere receive Chroma test reports generated in our Carlsbad, California facility. As PC Power & Cooling grows in Europe, we will offer options available in the USA such as the custom cables you mentioned.

Work

How did your work schedule change after the buyout? Now as the CTO of the group, your field might have expanded to different directions. Please describe a normal working day.

DD: By not having to handle finance, sales, marketing, and HR, I'm now able to concentrate on product development and engineering, areas of the business I enjoy. Most of my day is spent in our lab evaluating designs, testing products, or communicating with industry OEMs. We can now produce more innovative, high-performance power supply products than ever before.

It's been six months since you joined forces; what can we expect in the near future from either PCP&C or OCZ?

DD: On the OCZ side, we have just announced the new single rail EliteXStream 800W and 1000W power supplies at CES 2008. On the PC Power & Cooling side, we are now shipping the Turbo Cool 860W with 84% efficiency, 1.5% regulation, and adjustable rails. Next will be the Turbo Cool 1200 ESA version, a blue version of the Silencer 750W, and the new ultra-quiet Silencer 500W.

Doug, thanks so much for taking the time talking to us and we look forward to testing these new products.

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  • tynopik - Monday, February 11, 2008 - link

    well I had 1 y-splitter burn out (you can see the black marks) and it only had 2 devices (hd/fan/some combination thereof) attached to it

    a couple others had problems where if you jiggled the cables at all, they would lose connection and suddenly your HD would power down
  • tynopik - Monday, February 11, 2008 - link

    but regardless, is it really that expensive to add a handful more connectors to these supplies?

    is there any reason you have to get a 620w supply just to get 10 connectors?
  • mindless1 - Monday, February 11, 2008 - link

    Intermittent connections are why higher quality splitters are needed, and also why PC Power & Cooling doesn't like modular connectors.

    No it wouldn't be so expensive to add another lead but most systems don't need that many and someone is bound to come along and suggest it creates more clutter to have to tuck away the unused cable, or that it be modular which brings us back to the potential problem with adding connectors.

    Really I think you only need higher quality Y splitters, and to inspect the contacts in them before use to ensure they make a good tight fit. Also, if an unused connector on a PSU is contaminated by dust or other environmental agents, it may need cleaned off before plugged into anything, even directly to a drive not just if a y-splitter were used.

    If you really need 10 connectors then a 600W PSU may not be such a bad idea, as fans already have pass-through connectors in many cases so you're really talking mostly about hard drives and if you have anywhere near 10 that is a non-trivial spinup current requirement, suppose that's 20A did you really want to pick a PSU with a maximum current rating so close to the continual power on current requirement?

    If you have that much to power, it's only prudent to pay for a PSU that has enough connectors, look at it as a matter of % of total system cost instead of just trying to go cheap, as we all know trying to go cheap has an effect on most parts you buy, not just the PSU.
  • tynopik - Monday, February 11, 2008 - link

    > Intermittent connections are why higher quality splitters are needed

    high quality splitter, now there's an oxymoron ;)

    > also why PC Power & Cooling doesn't like modular connectors

    well presumably, the modular connectors would be of higher quality than these $0.15 splitters

    > as fans already have pass-through connectors in many cases

    . . . which are basically 'cheap' splitters (which is saying something)
  • Zoomer - Tuesday, February 12, 2008 - link

    I would like to see more sata power cables. It is a royal pita to use these splitters and converters.

    If they don't need the extra cables ever, a pair of scissors would do the trick.
  • HOOfan 1 - Monday, February 11, 2008 - link

    His Mtyhs answers are more like "this is the way we do it so naturally it is better" than "this is the best way, so that is what we use"
  • poohbear - Monday, February 11, 2008 - link

    chris, u dont have the pencil neck geek look. i refuse to read your articles anymore dam it. i dont need no hip guy telling me about technology! for shizel!
  • JarredWalton - Monday, February 11, 2008 - link

    Maybe we should post pictures of the rest of us to make you feel better? LOL
  • b_wallach - Monday, May 9, 2011 - link

    I noted that one post mentioned the 80 cert issue. I started using PC P&C Power supplies back when cyrix made cpu's and still have that one working in my cousin's kids computer. I took note then while looking into power supplies that PCP&C's power supplies were the only ones out there that were industrial rated supplies. This meant that you bought one for a system that if it went down it cost your company a LOT of money. Even way back then they were the top of the line power supplies.
    Each one I bought is still working today and I don't have glitch issues when putting computers together because they have the cleanest power output. They keep their voltage and current stable under heavy fast loading where cheaper ones will dip and give owners fits trying to find out why their computers lock up every now and then. I also note this with people who buy new high wattage video cards. This is also a problem I don't have to tear my hair out trying to find out why because having a stable clean power supply is one of the most important parts of any computer and can cause the worst troubleshooting nightmares when they are the culprit.
    I've got a 750W in this computer, very low noise, can not hear it unless I put my ear up to it. The only time I've seen noise problems was because of the case design caused poor air flow and/or restricted air getting to and through the power supply cleanly. I am VERY worried about their takeover no matter what the new owners say. I've seen the results of top of the line products get raped by larger more money bottom line folks than I care to think about but one I will mention because it should be a well known company to any electronic minded person. The company was called Fluke ind... They were the last word in testing equipment and made the best hand held units for years. Then they got bought out by Danahure (I only know how that company called but not sure about the spelling).
    A good friend of mine was a electronic engineer there and watched them go from top class to radio shack quality in components installed and reliability. They are now junk for the most part. they make kind of good stuff but nothing like they used to. Most of their mfg. got moved to china and it's just a sad story. I hope hardware sites keep a eye on PC Power to make sure they stick to the high quality and overkill components that make them a almost bullet proof power supply and their noise output levels stay almost nill.
    But I do worry. But I still have not seen any reason to stop using them over the rest out there.

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