AMD Found An Issue, for +25-50 MHz

Of course, with Roman’s dataset hitting the internet with its results, a number of outlets reported on it and a lot of people were in a spin. It wasn’t long for AMD to have a response, issued in the form of a blog post. I’m going to take bits and pieces here from what is relevant, starting with the acknowledgement that a flaw was indeed found:

As we noted in this blog, we also resolved an issue in our BIOS that was reducing maximum boost frequency by 25-50MHz depending on workload. We expect our motherboard partners to make this update available as a patch in two to three weeks. Following the installation of the latest BIOS update, a consumer running a bursty, single threaded application on a PC with the latest software updates and adequate voltage and thermal headroom should see the maximum boost frequency of their processor.

AMD acknowledged that they had found a bug in their firmware that was reducing the maximum boost frequency of their CPUs by 25-50 MHz. If we take Roman’s data survey, adding 50 MHz to every value would push all the averages and modal values for each CPU above the turbo frequency. It wouldn’t necessarily help the users who were reporting 200-300 MHz lower frequencies, to which AMD had an answer there:

Achieving this maximum boost frequency, and the duration of time the processor sits at this maximum boost frequency, will vary from PC to PC based on many factors such as having adequate voltage and current headroom, the ambient temperature, installing the most up-to-date software and BIOS, and especially the application of thermal paste and the effectiveness of the system/processor cooling solution.

As we stated at the AMD Turbo section of this piece, the way that AMD implements its turbo is different, and it does monitor things like power delivery, voltage and current headroom, and will adjust the voltage/frequency based on the platform in use. AMD is reiterating this, as I expected they would have to.

AMD in the blog post mentioned how it had changed its firmware (1003AB) in August for system stability reasons, categorically denying that it was for CPU longevity reasons, saying that the latest firmware (1003ABBA) improves performance and does not affect longevity either.

The way AMD distributes its firmware is through AGESA (AMD Generic Encapsulated Software Architecture). The AGESA is essentially a base set of firmware and library files that gets distributed to motherboard vendors who then apply their own UEFI interfaces on top. The AGESA can also include updates for other parts of the system, such as the System Management Unit, that have their own firmware related to their operation. This can make updating things a bit annoying – motherboard vendors have been known to mix and match different firmware versions, because ultimately at the end of the day the user ends up with ‘BIOS F9’ or something similar.

AMD’s latest AGESA at the time of writing is 1003ABBA, which is going through motherboard vendors right now. MSI and GIGABYTE have already launched beta BIOS updates with the new AGESA, and should be pushing it through to stable versions shortly, as should be ASUS and ASRock.

Some media outlets have already tested this new firmware, and in almost all circumstances, are seeing a 25-50 MHz uplift in the way that the frequency was being reported. See the Tom’s Hardware article as a reference, but in general, reports are showing a 0.5-2.0% increase in performance in single thread turbo limited tests.

I Have a Ryzen 3000 CPU, Does It Affect Me?

The short answer is that if you are not overclocking, then yes. When your particular motherboard has a BIOS update for 1003ABBA, then it is advised to update. Note that updating a BIOS typically means that all BIOS settings are lost, so keep a track in case the DRAM needs XMP enabled or similar.

Users that are keeping their nose to the grindstone on the latest AMD BIOS developments should know the procedure.

The Future of Turbo

It would be at this point that I might make commentary that single thread frequency does not always equal performance. As part of the research for this article, I learned that some users believe that the turbo frequency listed on the box believe it is the all-core turbo frequency, which just goes to show that turbo still isn’t well understood in name alone. But as modern workloads move to multi-threaded environments with background processes, the amount of time spent in single-thread turbo is being reduced. Ultimately we’re ending up with a threading balance between background processes and immediate latency sensitive requirements.

At the end of the day, AMD identifying a 25-50 MHz deficit and fixing it is a good thing. The number of people for whom this is a critical boundary that enables a new workflow though, is zero. For all the media reports that drummed up AMD not hitting published turbo speeds as a big thing, most of those reporters ended up by contrast being very subdued with AMD’s fix. 2% on the single core turbo frequency hasn’t really changed anyone in this instance, despite all the fuss that was made.

I wrote this piece just to lay some cards on the table. The way AMD is approaching the concept of Turbo is very different to what most people are used to. The way AMD is binning its CPUs on a per-core basis is very different to what we’re used to. With all that in mind, peak turbo frequencies are not covered by warranty and are not guaranteed, despite the marketing material that goes into them. Users who find that a problem are encouraged to vote with their wallet in this instance.

Moving forward, I’m going to ask our motherboard editor, Gavin, to start tracking peak frequencies with our WSL tool. Because we’re defining the workload, our results might end up different to what users are seeing with their reporting tools while running CineBench or any other workload, but it can offer the purest result we can think of.

Ultimately the recommendations we made in our launch day Ryzen review still stand. If anything, if we had experienced some frequency loss, some extra MHz on the ST tests would push the parts slightly up the graph. Over time we will be retesting with the latest BIOS updates.

Detecting Turbo: Microseconds vs. Milliseconds
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  • realbabilu - Sunday, September 22, 2019 - link

    This is motherboard dependent.

    Great , waiting for motherboard shootout benchmark like 90’s Anand did.
  • tommo1982 - Monday, September 23, 2019 - link

    I didn't really bother with turbo frequencies until it became a thing with AMD. I always read reviews of the processors and how they perform in general so the recent news made me confused. I'm unsure what to think of it, still. When I finished your article I came to conclusion that general performance of the processor is more important than frequency advertised. That and I read so many times that Turbo frequency is sustained only for a short period of time, I don't bother with checking it out anymore.
  • Maxiking - Thursday, September 26, 2019 - link

    Very nice PR article, how much did it cost AMD?

    "a minor uproar"

    It was a minor uproar because of poor journalists like you who could not reach the clocks on the box yet did not make any investigation nor pursued the issue unless people were complaining enough or the German overclocker did the video.

    Thanks the poor journalism you exhibit, clocks are still not fixed and the issue persists because you do not cover it.

    So I ask again, how much did AMD pay you to test their products and ignore the obvious issue?

    To reiterate, TURBO FREQUENCIES ARE COVERED BY WARRANTY ARE GUARANTEED in my country and the whole EU for example.

    Again, how much did AMD pay you for the spreading of this misinformation and propaganda?

    Remember bulldozer? their claim of 8 cores?
  • Kishoreshack - Sunday, September 29, 2019 - link

    Been an Anandtech reader for more than 10 years
    this article makes sure I would be tied to such an amazing site
    Very well balanced article
    clearing doubts & misconception
    Thanks Ian Cutress
    Brunette back the podcasts

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