Design

When the Surface Book launched, it offered a lot of innovative ideas in the laptop space, and none more innovative than separating the CPU, RAM, and storage into the display section, which is removable, and the GPU and majority of the battery into the base. It allowed Microsoft to pack in more battery than most other laptops at the time. To avoid the usual top-heavy feel of most laptops with a detachable display, Microsoft created an interesting hinge design, which rolls out when opening the display, making the base slightly longer and giving it more leverage. That hinge has returned, and keeps the Surface Book 2 looking like a Surface Book. Not everyone loved the hinge design, but it does work well and gives the Surface Book lineup a design touch that is instantly recognizable. The hinge doesn’t let the display lay flat, but it has to balance the weight of the display versus the requirements of opening the display all the way, which is somewhat negated by being able to detach the display if necessary.

The tablet section is not something you could use as a tablet full-time. At 15-inches in size, it’s a bit unwieldy, which was already an issue with the smaller 13.5-inch model. The squared off edges look great, but don’t help much with in-hand feel of the large tablet. With the relatively small battery capacity, the overall weight of the tablet is light enough that it’s easy to use in short bursts, but short bursts are all you’ll get out of it anyway before the battery needs to be replenished. Just like the original, it offers a satisfying “kerchunk” when detaching from the base.

The base is almost a carbon-copy of the Surface Book with Performance Base mid-cycle upgrade model. The keyboard is slightly raised to give more room for the GPU and cooling components under it. Other than the USB-C port, the new base looks identical to the older version, keeping the two USB-A ports on the left, along with the SD card reader, and offering the Surface Connect port and USB-C on the right.

The keyboard on the original Surface Book was one of the better models available on a laptop, offering good travel, and good key feel. Luckily it hasn’t really changed, and still offers three levels of white backlighting, and thanks to the gray color of the keys, the white backlighting still offers decent contrast even when in a bright environment.

Microsoft offered the best trackpad experience on a Windows PC with the original Surface Book, and that great precision and feel of the glass trackpad carries over with the new model. The trackpad is large, but without being too large, and the latest Precision touchpad software offers plenty of customization for gestures and more. It’s wonderful to use, and makes you miss it when using an inferior device.

Microsoft’s gray magnesium design has become something they are known for, even if not all of the devices are magnesium anymore, but on the Surface Book 2, the texture and feel of the material is as premium as any device on the market. The chassis has a chamfered edge in front of the trackpad to allow you to open it easier, and although the rest of the edges are more acute, they still have a slightly rounded corner to prevent sharp pressure on your wrists when typing. Thanks to the 3:2 aspect ratio of the display, the Surface Book lineup also offers more wrist rest area than most other notebooks.

Overall the design of the Surface Book 2 is fantastic, which is becoming an expectation when dealing with the PC products from Redmond. The only small thing to point out would be the location of the headphone jack, which is on the top right corner of the display, making for a somewhat awkward cable arrangement when using wired headphones. It would be nice to see a second jack in the base, to be used while the laptop is being used as a laptop, but that seems like a small thing to complain about on an otherwise very well designed and built device.

Introduction CPU and Storage Performance
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  • ajay92 - Monday, January 01, 2018 - link

    Seems like it will get too hot too fast Reply
  • YaronGo - Monday, January 15, 2018 - link

    Buyer beware: System stability is a big issue with Gen1. Does Gen2 solve this?

    I bought the first generation the month it came out, and to date it is suffering from instability (not as many daily BSODs thank god - the first year was a nightmare!). WiFi doesn't connect to all networks, sometimes requiring reboot. Sometimes it goes into tablet mode thinking it's in that mode and not letting you use the keyboard/mouse, and that's just two I have issues with daily. Then there's battery drain (3 hours some days) and problems going into hibernation (yeah, it's fun to lose all your work!).

    I'd be very wary of buying an expensive laptop like this. Wait till you get some reviews after 3 months of daily use. Check out Gen1 reviews/forums for reference.
    Reply
  • damianrobertjones - Thursday, October 11, 2018 - link

    ...and the biggest question is: Why didn't you get it replaced? We have 3 SBooks in work. So far all have been fine. Reply
  • Timur Born - Wednesday, January 24, 2018 - link

    All USB ports are still connected to a subpar Genesys Logic USB hub chipset instead of being directly connected to the Intel chipset. This was a problem with version 1 and remains to be a problem with version 2. It's a slightly improved new chipset, though. Still an unnecessary solution, only meant to lower production cost instead of improving user experience. Reply
  • damianrobertjones - Thursday, October 11, 2018 - link

    ...and the general user experience will be the same as no-one will notice. Reply
  • Chris_outwright - Thursday, April 12, 2018 - link

    Cinebench R15 and with SB2 15" you get over 600 or 700 Points. This is Bull S*. I got between 500-600. Either your device is rigged or you got absolutely the best out of the Silicon Lottery, and I the worst! Reply
  • winndzn02 - Sunday, May 13, 2018 - link

    My surface book 2 15 is only getting 5000-6000 firestrike test results. That is so much lower than what you are getting. Would you have any idea why this would be? Id love some help from anyone here! Reply
  • WindowsXp16 - Tuesday, January 15, 2019 - link

    Brett Howse - Whats your max CPU temp. I recently got the 15" Surface Book 2 and my temps using cinebench reach up to 90 plus degrees Celsius. I am trying to figure out if this is normal so i can decide weather to exchange my unit or not Reply

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