Design and the Zero-Gravity Hinge

Microsoft has built a brand around Surface, and that’s not an easy thing to accomplish. The Surface Studio fits in very well with the design ethos of the rest of the Surface lineup, and there has been quite a bit of attention to details paid in the creation of their first desktop computer. The first, and most obvious, is the finish, which matches perfectly with the other Surface devices, despite being made from aluminum rather than the magnesium alloy used on the portable products.

The 3:2 aspect ratio of the Surface Studio display is now a hallmark of the Surface brand (outside of Surface Hub), and having a taller display makes doing most tasks on a desktop a more pleasant experience. The increased surface area can’t be forgotten either, with the Surface Studio offering 17% more screen real estate than what's arguably the Studio's closest competitor, the 27-inch iMac, which amounts to an additional 54 square inches of display. Widescreen at 16:9 has never been a great aspect ratio for PC tasks, but the proliferation of high definition television seems to have moved the entire industry this way in an effort to save costs. When looking at the price of the Surface Studio, it’s important to remember that the entire display industry has moved to 16:9 as a standard, which impacts the entire supply chain and tooling required. Moving to an aspect ratio outside of 16:9 has large cost implications, but the end results are certainly worth it. Hopefully we will see a few other manufacturers use this as a means to source displays like this, much like the Surface Pro 3 and Pro 4 have ushered in more 3:2 devices at that much smaller size. And speaking of attention to detail, the Surface Studio is actually 28.125-inches diagonal, and as we'll see in a bit, that last 0.125-inches is very important.

It seems with Surface, Microsoft always wants to have a trick up their sleeve. With the original Surface RT and Surface Pro, it was the kickstand, which has been adopted by quite a few manufacturers for their own device since it works so well. When they launched their first laptop, the Surface Book, it was the muscle wire locking mechanism to remove the display from the base, as well as the dynamic fulcrum hinge to make the top-heavy laptop more stable. With the Surface Studio, the zero-gravity hinge is most definitely its signature design feature.

With two chrome arms flanking the base, the Surface Studio can almost effortlessly be folded down into a drafting table. The hinge mechanism provides a perfect counterbalance to the weight of the display, making it feel like it has almost no weight at all. The hinge is a single movement as well, so you don’t tip and fold the screen, but instead folding the screen also causes it to move down. While this does limit the functionality somewhat – for instance, you can't move the screen half way down and then fold it up straight again – the result is truly a wonderful design which almost needs to be seen in person.

Because you can’t tip the screen without folding it, once you stop at any angle, the screen is very solid to work with, although it is the most secure when folded all the way down to the 20° angle. You would think a large desktop display would not be ideal to use with touch, but the Surface Studio zero-gravity hinge invites you to be more interactive with it, by keeping the display close and folding it down when needed. More traditional all-in-one computers with a touch screen are nowhere near as easy to work with, since holding your arm in dead-air can be tiring, but the folded display doesn’t suffer from these burdens.

The PC base also exudes Surface quality, with the signature color, and cooling vents all the way around in the same fashion as the Surface Pro and Surface Book. The PC base can be disassembled from the bottom if required, for access to the storage and fans, but the remainder of the system is soldered to the board as you would expect in a small form factor device like this. The most frustrating part of the Surface Studio base is that all the inputs and outputs are on the rear of the device, so connecting something over USB, or inserting a SD card into the PC, is not as simple as it should be. This is a form over function decision, and it would be nice to see some of the ports offered at least on the side of the base to make it a bit easier to access.

The desktop PC market has not been as exciting to watch as the smaller and more portable laptops and tablets, but the Surface Studio sets a new high mark for desktop PC design and looks. Some of the decisions are form over function, but the majority of the design decisions actually improve the user experience. The zero-gravity hinge is a masterpiece of engineering, with such a smooth action that it really does feel like the display has no mass at all.

Introduction Outfitting the Surface Studio: Keyboard, Mouse, Pen, and Dial
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  • fanofanand - Monday, January 23, 2017 - link

    My company employs over 260,000 people, and we just got WIN7 last year. We still have some users on XP. So "it takes a couple years for the enterprise world to catch up" is exactly right. Don't underestimate the need for compatibility with legacy applications in older, larger companies. Besides that, it isn't exactly a small undertaking to swap out the OS (or PCs for that matter) when you are literally dealing with hundreds of thousands of users. The enterprise world is VERY slow to adapt outside of Silicon Valley (or the tech sector in general). Reply
  • BrokenCrayons - Friday, January 20, 2017 - link

    The Surface Book's biggest problem is its awful hinge design that doesn't let you fully close the system like pretty much every other clamshell design ever. It leaves that awkward gap to keep the screen from making contact with the keyboard that Microsoft couldn't figure out how to recess deep enough to keep it off the screen were they to give it a more effective hinge. I can't imagine anyone would examine the thing and be impressed by those painfully obvious oversights. Reply
  • Friendly0Fire - Friday, January 20, 2017 - link

    Funny, the hinge is actually one of the things I like most about the SB. It means the keyboard isn't recessed and I don't have key markings on my screen every time I open it.

    It's not because it's different that it's bad, you know?
    Reply
  • BrokenCrayons - Friday, January 20, 2017 - link

    Key blemishes on a screen are as much of an indication of poor design as the shortcut Microsoft took with the Surface Book's hinge. Either way, you're the victim of thoughtless engineering. Though the biggest problem with the Surface Book hinge isn't really the fact that it underscores the error with keyboard placement, but that it robs the entire system of structural strength when closed. Instead of the whole system accepting pressure and distributing it across the entire chassis, one half or another will be forced to endure those forces alone.

    There's nothing wrong with finding the appearance appealing. It's simply that in either an attempt to create a visual difference or as compensation for poorly thought out system design, Microsoft selected the hinge to the detriment of its customers. It's not a big deal, really. The Surface Book is an inexpensive little system so there's not much lost if one is damaged. It just seems like thoughtlessness on the part of the company demonstrated in a very visual manner for sketchy justification.
    Reply
  • Devo2007 - Friday, January 20, 2017 - link

    Surface Book inexpensive? Oh, to have disposable income like that to consider a $2000 laptop inexpensive enough to consider it "not much lost if damaged." Reply
  • BrokenCrayons - Friday, January 20, 2017 - link

    Money really isn't the point anyway. No matter what the cost relative to income, people reasonably expect their computers to be designed well and to function without a great deal of trouble. I don't think the Surface series in general has been able to live up to the reputation Microsoft is attempting to give it through its marketing. The SB in particular just doesn't translate well from marketing material to functionality due in part to a variety of problems associated with the hinge (and a few other software/hardware glitches). They have earned a reputation as quirky and unreliable which doesn't help Microsoft land sales. Reply
  • fanofanand - Monday, January 23, 2017 - link

    Come back down to earth Mr Crayons, the SB is NOT an inexpensive product. I agree with the rest of your post but you are showing your elitism with a statement like that. Reply
  • BrokenCrayons - Monday, January 23, 2017 - link

    I'm sorry! I was really trying to focus on the design and not so much the cost. Reply
  • Manch - Sunday, January 22, 2017 - link

    That hinge can handle a lot of stress. Its been proven that durability is not an issue. The purpose of the hinge design was to counter the screen/tablet weight for proper balance when in laptop mode. So what is it exactly that's so poor in its design? Reply
  • BrokenCrayons - Monday, January 23, 2017 - link

    You'll see it a couple posts up from the one you replied to. Reply

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