If nothing else, the odyssey of Samsung’s 840 EVO has not been lacking in excitement. After initially launching in 2013 to great fanfare as an excellent, strong-performing low-cost drive, over the long run performance regressions began to occur in deployed drives that saw the read performance of old data significantly drop. At the heart of the issue was the drive’s relatively uncommon 19nm TLC NAND, which given the combination of small feature size and tighter requirements of TLC, eventually resulted in the drive having to slow down and re-read cells to properly read the charge-decayed cells.

Aiming to fix the issue, in 2014 Samsung released a performance restoration tool and firmware update for the 840 EVO. The combination of the tool and firmware would update the drive to better handle decayed cells and reduce the need to re-read them, meanwhile the restoration tool would refresh the drive’s data by re-writing all of the data to fresh cells. The idea being that fresh data in combination with the newer firmware would prevent the drive’s performance from decaying again.

Unfortunately that didn’t work out as planned, and while the data refresh from the performance restoration tool did bring drive performance back up, over the long run performance once again began decaying on old data, even with the firmware improvements. As a result Samsung has commissioned a second, more permanent fix for the 840 EVO. This fix involves another firmware update, this time installing a firmware that periodically refreshes old data rather than the one-off refresh of the performance restoration tool. Refreshing the data once again brings performance back up to where it should be, and the periodic, repeating nature of the refresh means that data is never allowed to get too old to let performance degrade again.

Ultimately Samsung’s second fix is a bit of a brute force solution to the problem, but at this point there doesn’t seem to be anything Samsung can do about 19nm TLC cell charge decay other than to refresh the data, as the problem is intrinsic to the NAND itself. Pre-release versions of the firmware show that this fix works, and conceptually this is much more likely to work over the long run than Samsung’s initial fix. The tradeoff is that it does consume P/E cycles to refresh the data, but by our own calculations even 5 years of refreshes at 1/week would only be 26% of the drive’s rated 1000 cycle lifetime. Meanwhile for the longer term, Samsung has since moved on to 3D-VNAND in newer drives, which is more stable than very small geometry planar NAND and essentially turns back the clock on NAND scaling issues. So the 840 EVO should be the last Samsung TLC drive to encounter this issue.

In any case, after previewing the updated firmware to the press, Samsung has released the updated firmware and its associated version of Samsung Magician (version 4.6) to the public over on their website. After an initial staggered release over the weekend – we suspect to make sure not too many users had the firmware if a problem quickly cropped up – Samsung looks to have opened downloads to everyone. However Mac and Linux users will want to note that at this time only the Magician version of the firmware has been released; the bootable ISOs for directly updating the drive have yet to be updated.

In the meantime this will continue to be an issue we keep an eye on. As with the initial problem and Samsung’s first fix, the decay issue only occurs after a time, so we’ll have to see where 840 EVO performance is in a couple months’ time. However with the very nature of the problem and the periodic refreshing of data, we’re hopeful that this will finally put an end to the performance degradation.

Source: Samsung



View All Comments

  • LordConrad - Monday, April 27, 2015 - link

    Everyone knew that reliability would suffer when using Planar NAND for TLC drives, but I don't think anyone expected this many issues. This is why I didn't buy any TLC SSDs until they came equipped with 3D NAND. Reply
  • npz - Monday, April 27, 2015 - link

    Thing is, cell charge decay affects all SSDs, but it's exacerbated for tiny process size TLC NAND. If you leave your MLC SSDs unplugged for 1 year, or specific data untouched (if firmware of other drives do not do periodic refreshes), then they too will have issues. It's a general data retention issue that all NAND (eMMC/SSD/flash) have. Reply
  • Romberry - Monday, April 27, 2015 - link

    It's not really a reliability issue, as in the drives aren't failing all over the place or that data is being lost. It's a performance issue on reads of "old" data. The drives still work in these situations, it's just that read speed falls back to something closer to old ATA spinning platters than to SSD or even current gen SATAII and SATAIII spinning disks. Reply
  • TheWrongChristian - Monday, April 27, 2015 - link

    Sequential read speeds fall back to mechanical levels from earlier in the century, but random read speeds (the ones you'll actually notice if slow) do not. My drive is affected by this, yet average random access times are still on the order of 0.15ms (as measured by gnome disk utility), 100x faster than HDD of today. I'm as yet undecided as to whether it's worth applying this fix, as performance for me is not noticeably affected, which I would guess is the case for 99% of the people moaning about this if they weren't looking for the problem. Reply
  • Achaios - Tuesday, April 28, 2015 - link

    Ιf you want to apply the fix, apply it. If you don't want to apply the fix, don't apply it. In any case, stop the QQ, you remind me of 10 year olds whining about Rogues in WoW Vanilla. Here, I even have a carebear for you. Reply
  • Malaria - Saturday, May 30, 2015 - link

    Are you:

    a) Paid by Samsung
    b) just an idiot?
  • chizow - Monday, April 27, 2015 - link

    Everyone knew and they bought them anyways, because they also knew they'd just buy a new SSD at 2x the capacity for the same price or less before TLC wear concerns became an issue.

    Honestly, SSDs to me now are like expensive CD-RWs, I replace them before durability ever becomes an issue.
  • theduckofdeath - Wednesday, April 29, 2015 - link

    You should probably look up what the word reliable means, LordConrad. Reply
  • LordConrad - Wednesday, April 29, 2015 - link

    "The ability of an item or device to work as expected"

    What's your point?
  • Matias - Monday, April 27, 2015 - link

    "Failed to update firmware on the selected drive."

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