A bit of variety always makes things interesting, as we continue to expand the wide number of subjects the FAQ covers. This week we cover system support, along with a little bit of technical information.

New FAQ writer SaigonK brings us a great article about How to Image your OS with Ghost and SysPrep. Using Ghost and SysPrep, this is a step-by-step guide that describes how to create an image of Windows, allow you to remove various devices from the Registry, and then dump the image to any hardware configuration with minimal fuss. This article should be extremely useful for not only home users who wish to back up their software installations and use them on different hardware, but also administrators who want to deploy a setup across a variety of hardware platforms.

This update's second article is an in-depth look at ACPI vs APM. Often many people have trouble with their various versions of Windows and hardware conflicts, usually tracing the issues back to ACPI and APM. This article looks at just what is ACPI and APM, how they differ, and what use are they. We examine what ACPI means to different versions of Windows, how it affects your devices and what to do if your Windows 2000 or Windows XP installation with the Standard HAL won't soft shutdown your system.

Another new contributor, thornc writes about How to get Nero to work with all users in Windows 2000 and Windows XP. Sometimes it seems as if nothing will work under Windows 2000 or Windows XP unless you are an Administrator. This article shows you what Security Policy Settings to change in order to allow your CD burning software to be run by all users on the system.

Hindsight is always 20/20, and this update's focus article is on the Encrypted File System available with NTFS 5. Reading this article and following its instructions can save you a lot of grief in the future as it explains How to use EFS and back up your Private Key. Without your Private Key, files encrypted under Windows 2000 and Windows XP cannot be retrieved, such as after a format, or if the user is deleted. This article is essential reading if you plan on using EFS.

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