QNAP is one of the more popular vendors in the SMB NAS space along with Synology. At CES, QNAP had a booth with samples of selected lineup members.

The 1 and 2 bay home consumer solutions continue to be based on Marvell. The TS-119 P II and TS-219 P II are new for CES, but they have been available in the market for the last 3 months or so. Running on a 2 GHz Marvell processor, they both have 512 MB DDR3 DRAM. One of the updates to the 1-bay model is the appearance of a removable slot instead of the fully enclosed disk in the previous generation model (the white models shown in the picture below are the previous year's model, wrongly tagged on top)

Moving on to the Intel based lineup, I realised that the tags on top appeared to indicate last year's models.
However, I spied something strange on the rear side of some of the units. Take a look for yourself.

Were you able to spot it? On the top right corner, we have a HDMI port! Further questioning revealed that the model was actually a new one based on a yet-to-be-officially-released Intel platform. Given QNAP's experience with the media player market and the issues with getting licenses for various A/V codecs, it is logical to assume that they could create a NAS-media player hybrid (though I am not sure about whether it is a value-add that QNAP customers really want).

A quick search on the web revealed that Thecus has a similar model lined up. While TweakTown has revealed that it is a faster Atom processor under the hood, it is not clear why both QNAP and Synology didn't want me to write about the specifics.

The 2U rack units (TS-EC879U-RP and TS-EC1279U-RP) sport a Xeon E3-1225 processor, and can interface with the JB-1200U-RP storage expansion enclosure. The expansion eclosure supports two high speed SAS ports to enable daisy chaining. A maximum of 6 expansion units can be strung together for more than 200TB of storage.

One of the issues that some readers sent us after the TS-659 Pro II review was a problem with the kernel in the recent Turbo NAS firmware versions. It is good that QNAP has owned up to the issue (also, apparently existing in some versions of Ubuntu according to QNAP). While the recent firmware updates have taken care of a number of issues causing the behavior specified in the above thread, it looks like it will take another quarter at least to fully upgrade the kernel version in the firmware.

QNAP has earned the trust of consumers by providing quality hardware and consumer support. While I wasn't happy with the initial handling of the issue, I am sure QNAP based NAS systems can be recommended with confidence once the fragmentation / I/O handling issue is resolved fully.

 

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  • dingetje - Friday, January 13, 2012 - link

    QNAP products are insecure rubbish....their customer support is abysmal....just my 2 cents Reply
  • socaltrojan - Wednesday, January 25, 2012 - link

    I don't know what dingetje was smoking when he/she posted this comment but I personally owned 4 QNAP NAS and I have never had any problem getting tech support from QNAP folks. I have owned some Synology and Netgear in the past but QNAP has won me over as a loyal customer! Reply
  • gazebo - Wednesday, January 25, 2012 - link

    QNAP has great products! I have owned a couple of QNAP NAS products for years and I have never encountered any problems Reply
  • alembic555 - Thursday, February 02, 2012 - link

    We have around 25 QNAPs at work that have been used to shuttle data in from various outside sources. We have a mix between the 6 drive 659's and the rackmount TS-809 and 879's. While the 879's we have seem to be a little more robust, the previous models have been very problematic. And tech support? I don't know where you guys are getting it from, but our experience has been horrible. The last TS-809 we had sent back for repair died after only a couple weeks. It took them 3 months to get my replacement shipped. I have another TS-809 right now that lost a drive, and after being replaced, it absolutely refuses to rebuild, and gives me no options to kick off a rebuild. The LCD is also malfunctioning, and prompting you with the RAID setup wizard on each reboot... despite the system being fully configured. I've tried calling, emailing and Skyping tech support, and it's been over 2 days now with no response at all. This has also been my support experience with all my previous calls. I want badly to recommend these, as they are really fully featured... but I just can't. I hope your experiences are better than mine have been! Reply

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