Two New Ions: ASUS AT3N7A-I and ASRock Ion 330
by Anand Lal Shimpi on August 28, 2009 12:00 AM EST- Posted in
- Motherboards
The Fan, oh the Fan
Gary was the first to get this board and he called me one night around 12:30AM and said “can you hear it?”. I, of course, could not hear “it” but he shipped me the motherboard and I heard what he was talking about.
ASUS uses a smaller heatsink and much smaller fan than Zotac:
The fan spins at nearly 6000RPM and is annoyingly loud. The first fan we had on the board would make an annoying high pitched sound at times, enough to drive Gary’s dogs crazy. I duplicated his results in my lab. NVIDIA sent us a replacement fan that didn’t exhibit the same behavior. While the new fan didn’t whine/moan/groan, it still spun very fast and it was still quite loud.
The ASUS fan (left) vs. the Zotac fan (right)
We went to ASUS with our complaints and got the following response:
“We currently have implemented a running change of the fan, the fan will be replaced with another fan that is a quieter. I am currently attempting to get part information for your reference. Although I do agree with Gary's statement that in many cases 40mm fans tend to have a shorter life I have asked HQ to please ensure we try and place a fan that has been validated to not only operate quietly but ensure the best lifespan ( hopefully by ensuring a high quality bearing is present )”
Don’t ever say we’re not looking out for you :)
At 3AM this morning, just 6 hours before this article was due to be published, ASUS sent us the specs of the new fan that they will be installing on all AT3N7A-I motherboards. The new fan is still a 40mm unit but it should run at 3500RPM instead of 6000. Cooling efficiency will go down, but so should noise.
Doesn't it just look loud?
ASUS insists that the fan we tested won’t make it onto production boards. We’ll have to wait and see what the new fan sounds like, because what we tested was unacceptable for an HTPC.
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shoes666unm - Tuesday, November 3, 2009 - link
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shoes666unm - Tuesday, November 3, 2009 - link
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eversteegt - Tuesday, November 3, 2009 - link
Hello Anandtech,First of all: Great article! Based on this article (and a similar one on Legit reviews) I bought the Asus AT3N7A board.
Unfortunately, I am very disappointed with it. Despite their statement to you, it still has the faulty and whining fan, so the wrong one DID make it to the retail versions. To make things more nasty: Their "valued customer" tech support is utterly refusing to help me out. They state that a new fan DOES NOT exist and I should stop complaining (apparently, the think Anandtech and Legit reviews are telling lies).
I can't help hoping this is just a miscommunication/misunderstanding between your contacts and the info not making it to the tech support. But for now, I have had it with Asus and their beautiful lies.
Otherwise, the board performance very good, but the Fan and lousy tech support just spoil all the fun :(
gnif - Tuesday, September 29, 2009 - link
When the XBMC tests were done you said you used the Live CD... is is possible to have some performance tests done on the latest SVN version...I patched a major bug in XBMC about 4 months ago that caused huge slowdowns on all systems, that especially affected embedded systems such as the ION.
See: http://xbmc.org/trac/ticket/6761">http://xbmc.org/trac/ticket/6761
I would love to have an ION to test on, but I just cant afford it.