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  • blackmagnum - Tuesday, July 01, 2014 - link

    Please consider whether the pictures should accompany their relevant paragraphs to give the article a more attractive reading layout? Reply
  • gostan - Tuesday, July 01, 2014 - link

    This tour shows you why HP is struggling. Look at those products! And of all the clips in this world, they picked Meg Whitman's interview!!?? Reply
  • aaronjgoodrich - Thursday, July 03, 2014 - link

    Explain your comment please? I can guess why you responded like you had.. but I would not like to assume. I need to hear you out first. Reply
  • HardwareDufus - Tuesday, July 01, 2014 - link

    These guys work in Little dungeons... tiny Little isolated cubes... it's difficult to interact with each other... They need to open those spaces up in the Multimedia Lab and Software Testing Lab.. Reply
  • vLsL2VnDmWjoTByaVLxb - Tuesday, July 01, 2014 - link

    I know the software validation ain't that great as I was stuck with an Elitebook 850 G1 for 6 months that could barely operate after hibernation/sleep. Called HP for support and they were useless.

    ftp://ftp.hp.com/pub/softpaq//sp66001-66500/sp6611... Is the issue/fix in detail, long after HP had told me again and again it was on my side. Kinda shameful I wasted so many hours on trying to fix that or that a bug that large actually exists. HP used to be such a great engineering company!
    Reply
  • aaronjgoodrich - Thursday, July 03, 2014 - link

    Wait, so a software fix which was readily available but not applied to your system is "HP's" engineering issue? I think that's a common sense issue there. No hardware was failing. It was a software issue. Plain as day from the link you provided. Maybe you hadn't applied all the hotfixes/patches to the system you were working on? "Synaptics TouchPad/ForcePad Driver " isn't a problem with engineering of hardware. Synaptics isn't HP. Think again. Reply
  • NikAwesome - Wednesday, July 09, 2014 - link

    They should be responsible because they chose that part. The whole "experience" should be tested and guaranteed by HP because it is their product. They care about HW and SW, that's why Apple has an enormous satisfaction customer ratio (at the cost of being proprietary and not-open, they are control freaks) Reply
  • NikAwesome - Wednesday, July 09, 2014 - link

    Edit: They should be responsible because they chose that part. The whole "experience" should be tested and guaranteed by HP because it is their product. They SHOULD care about HW and SW, that's why Apple has an enormous satisfaction customer ratio (at the cost of being proprietary and not-open, they are control freaks) Reply
  • Samus - Tuesday, July 01, 2014 - link

    Coming from the family Tandy 1000SL 8086, my Dad knew I needed a new PC, one to myself, and one day he came home with a Compaq Prolinea 4/25s. My first PC.

    After a SoundBlasterCD kit to add audio and CD-ROM, 8MB memory upgrade and a 500MB Maxtor hard drive to upgrade the 120GB Quantum, it had seem to reach its limits.

    Until I got a 486/75MHz overdrive chip for my birthday.

    And what was really facinating about this upgrade was a jumper on the motherboard that selected between 25MHz and 33MHz. Curiously, I moved it to 33MHz, and all the sudden, I had a 486/100MHz Overdrive (something the PC wasn't, on paper, capable of.)

    My first "overclock" and on an OEM system. That was a great PC. Eventually I ran OS/2 Warp, then Windows 95. Around the time Windows 98 came out, I built my first PC with an ASUS motherboard and an AMD K5 chip, which I also mildly overclocked to 120MHz from 100MHz. It wouldn't run 133MHz without eventually freezing ;)

    Good times. Ever since, I've been a big fan of Compaq "enterprise-grade" hardware, which today we know as HP Proliant servers, the best selling servers in the world. They're annoyingly proprietary with their drive rails, Softpaq drivers, and torx screws, but having owned a Prolinea 20 years ago, I've been used to that since.

    I'm glad to know a lot of the engineers that evaluated my first PC are still at HP. Because I found it at my parents house a few years ago and fired it up, and it booted right to the Windows 95 desktop with Rise of the Triad, Warcraft 2, and Big Red Racing for good measure.
    Reply
  • highbrow - Wednesday, July 02, 2014 - link

    Did they show you the Cloud Lab?

    http://www.theonion.com/video/hp-on-that-cloud-thi...
    Reply
  • JarredWalton - Wednesday, July 02, 2014 - link

    Oh, yeah, like for sure -- we were totally up on the cloud during the tour. In fact, my airplane went *through* the cloud on the way to and from Houston, which was awesome! LOL Reply
  • drush288 - Wednesday, July 09, 2014 - link

    As a former HP employee, it might be worthwhile to put this out there - these labs aren't part of the HP Labs organization that does the advanced R&D like "The Machine" for example. Also, these labs are generally used for testing enterprise level workstations and servers. So comments about issues regarding consumer level hardware, etc. aren't necessarily applicable. Reply
  • Rocket321 - Wednesday, July 09, 2014 - link

    I agree that consumer hardware needs some of this testing & validation love too. Several enterprise laptops literally have "spill channels" built in to let liquid run through them safely. Its amazing to think where we would be today if the "race to the bottom" hadn't hit so hard. Reply

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