Surface: Simply Put

Surface is very well built and extremely well designed. It’s easily among the best built products I’ve had the opportunity to handle, and definitely puts a lot of earlier attempts from far more experienced companies to shame. I wouldn’t say that it looks better or worse than the iPad, it’s simply different. I talked about perspectives earlier, Microsoft’s perspective on tablets is a bit more utilitarian than Apple’s and Surface’s design reflects that reality.

Where the iPad is curvy and without any IO expansion, Surface is squared off with 22-degree beveled edges. The iPad features a light aluminum finish while Surface contrasts with its dark Magnesium surface. Not better or worse, just different.

Surface is both larger and heavier than the iPad, both design decisions on Microsoft’s part to built a device that could better deal with Windows RT’s multitasking capabilities as well as make room for a comfortable typing area when used with one of its two keyboard covers.

The added weight is offset by superb internal weight distribution. Microsoft claims a lower moment of inertia by more evenly distributing weight inside Surface’s chassis. I don’t know that I’d consider Surface light but it is very comfortable to carry around. It’s not quite like porting around a pad of paper, but carrying Surface feels very natural.

The focus on weight distribution results in a device that is honestly comfortable to hold in tablet mode and very comfortable to carry around. The more squared design of Surface actually makes in hand feel more like a book than the iPad, which was an early goal for the device.

The chassis is built out of an injection molded Magnesium, which gives it a very different feel to most machined Aluminum or plastic tablets we’ve used in the past. Microsoft calls this process VaporMg (vapor-mag) and I have to say that I’m pleased with the outcome. Surface’s finish is smooth and lacks the same texture that we’ve come to expect from machined Aluminum. The device feels very durable and doesn’t seem to scratch or scuff easily, although I didn’t purposefully try to mar my review unit over the past week. Striking a balance between robustness and light weight is very tricky business when building mobile devices, Surface easily falls on the robust side of the scale without feeling overly heavy. I never felt that the device was too fragile.

The power of Surface is in its flexibility. Microsoft’s talents not as a software developer nor as a parts assembler are what make Surface great here, rather its design and manufacturing intuition. I would’ve expected Surface to come from a company that had much more experience in designing and building tablets and PCs, not from a company that’s traditionally known for putting stickers all over them.

Surface’s flexibility comes from three areas: the tablet itself, the integrated kickstand and the optional Touch/Type covers. In tablet mode, Surface is Microsoft’s take on the new wave of tablets. It delivers the same intimate content consumption experience that you’d get from other tablets but with the added benefits of Windows RT, such as improved multitasking and better task switching.

Surface also features an integrated kickstand, also made out of the same VaporMg process as the rest of the chassis.

Microsoft wants you to be able to quickly transition between notebook, tablet and display modes. It’s rare that I see a goal so well executed. Surface really masters the art of quick transitions between all three modes. I can be in word, typing out this review and quickly switch to a tablet mode where I’m browsing the web with the keyboard cover folded neatly behind the display. If I need to respond to a comment or answer an email, I can just as easily switch back. The kickstand is a necessary part of enabling these quick transitions, and it does its job well.

There’s only one side of Surface that has a cutout for you to easily flick the stand out from its resting place. The kickstand’s range of motion does take some getting used to. It’s spring loaded enough to pop out at good velocity (and strong enough to pinch your skin nicely if you close it on a part of your finger by accident). When deployed it positions the top of Surface away from you at a 22-degree angle, matching the bevel of Surface’s edge.

With a fixed angle of deployment the kickstand doesn’t always deliver the best viewing experience, although it’s usually good enough. The kickstand is perfect for desk use and even for using while reclined on a couch or even in bed. Where it does fall short is if you’re hunched over Surface on an airplane in coach without a lot of room to move the device away from you. In those situations you’re going to find that you’d wish the kickstand could open at a wider angle.

Microsoft is particularly proud of the acoustics and feel of the kickstand. In my experience I felt the kickstand actuated nicely but I don’t know if I’d go so far as to draw the luxury car door comparison. The best way I can put it is the kickstand never feels cheap and doesn’t rattle, it works and gives you the confidence that it’ll always work and not just break after half a year. It’s not often that I find a substantial moving part on a mobile device that I feel is more functional than gimmicky. Surface’s kickstand is definitely a job well done.

The third element of Surface that makes it a very flexible device is also responsible for the splash of color in the design that gives the otherwise business appearance a consumer twist. I’m talking about Surface’s Type and Touch Covers.

A Different Perspective Thing aka Touch Cover
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  • WP7Mango - Thursday, October 25, 2012 - link

    No. That's what the Surface Pro is for.
  • tzhu07 - Thursday, October 25, 2012 - link

    If I were to buy a tablet today, I'll still take the iPad for the most widespread support.
  • kyuu - Thursday, October 25, 2012 - link

    So what's up with the Windows RT review? Really looking forward to it, but it's a day+ late now (at least I thought I saw that it was supposed to be up later the same day of the Surface review). =(
  • kyuu - Thursday, October 25, 2012 - link

    So what's up with the Windows RT review? Really looking forward to it, but it's a day+ late now (at least I thought I saw that it was supposed to be up later the same day of the Surface review). =(
  • simbadogg - Thursday, October 25, 2012 - link

    I believe on microsofts spec/surface page they said it was a proprietary connection for HDMI / video out. Is this a standard micro HDMI connector? If so what type (C, D?). Just wanting to know if there can actually be other cables used other than the standard microsoft cable.
  • HisDivineOrder - Thursday, October 25, 2012 - link

    Windows RT reminds me so much of XP x64. I think that the next full release/update of RT will be a lot better than this one. I think by then it'll become clear that apps launching slowly and overall lethargic performance is part of what Jobs KNEW was an important component of having a slick, awesome device.

    Your device has to "feel" fast in order for users to think it's fast. It may not be actually fast, but they have to feel like it is. Every review says the same thing. "It's great, it's different, I really like it, I want to love it, but it's so slow..."

    It feels slow because the transitions are slow and the design was not built around tricking the user into thinking it's faster than it is. The whole iOS core started around doing this very thing. Tricking the user into thinking slow hardware was fast with clever use of transitions and design.

    It seems like MS did not learn this lesson. Hell, it was in the Jobs biography. Perhaps they should read more.
  • antef - Thursday, October 25, 2012 - link

    Anand, you mention having to double-press or long-press to switch apps on other platforms, but that's not the case with Android in general, only with the new Samsung and LG phones. The other manufacturers rightly went with the Google standard of including a dedicated button for app switching, so it's one press to bring up a list with thumbnails and another press to go to the app you want. I don't think MS's implementation is any better than that. This is the issue with most people using Samsung's and LG's poor designs and not realizing Android is better elsewhere. Of course, Windows RT still wins when it comes to side-by-side mode.
  • tipoo - Thursday, October 25, 2012 - link

    A few reviews complained about using the stand on a lap or any non-level surface being unsteady, with the touch cover you can flip it back half way and then have the stand resting on THAT rather than your lap. That should be much more stable as it now has a level surface and much more surface area.
  • pblock - Thursday, October 25, 2012 - link

    Thank you for a wonderful, comprehensive review. However, at our office, most of the talk is wondering if the Surface will be usable on your lap. Does the stand work on your lap, or is it too awkward? And what about each of the keyboard covers? Most of us who use laptops rarely place them on a table or desk but instead are using them on the couch or in an easy chair.
  • techenthu - Thursday, October 25, 2012 - link

    It has a USB port . Can i use a data card with this?
    I am sure carriers need some installation before use the data card . So i was wondering if surface will allow using the data card

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