Dell XPS 15 Thermal and Throttling Investigations

Considering the CPU throttling that’s occurring with the current BIOS, we have several sets of data to examine. We logged clock speeds and temperatures on the CPU and GPU using HWiNFO64, and we’ll analyze the results here. Let’s start first with the system running “stock” with the A04 BIOS. Again, the current results likely do not represent exactly what we’ll see from future BIOS revisions, but I expect temperatures will be somewhere between the stock and ThrottleStop figures we’ll discuss in a moment. For the stress testing that we’re doing here, we loaded up Cinebench 11.5 rendering with three threads (looped), and we ran 3DMark06 at 1080p on the four gaming tests in a loop. There are slight gaps that occur each time one test ends and the next begins, so a short-term drop in clock speeds isn’t particularly noteworthy; it’s only when we see sustained lower clock speeds that we can clearly state that the system is throttling.

Starting with the clock speeds, it’s immediately obvious how far the CPU is throttling and how significant the problem is. With our stress test workload we’re able to hit the thermal limits (around 80C on the CPU) in just 30 seconds, at which point the CPU drops to 1.2GHz from 2.8GHz. While our graph only shows the first couple of minutes, the 1.2GHz clock remained in effect for over five hours of stress testing, with nary an upward spike until we halted the tests. Most of the time, we were able to run this workload without problems, but we did experience at least one crash. There’s also the question of what would happen under more extreme environmental conditions, as our testing was done in a 70-73F AC cooled environment. Here’s a look at the temperatures for the CPU cores and GPU at stock:

With our particular workload, we reach a maximum CPU temperature of 88C after 20 or so minutes, at which point the cyclical nature of our workload causes the CPU/GPU to fluctuate between 79C and 88C every six or seven minutes (the length of time for a complete 3DMark06 loop). The GPU reaches a maximum temperature of 85/86C after 40 minutes, and again temperatures fluctuate depending on the workload between 76C and 85C over the course of six or seven minutes. A more difficult workload (e.g. Furmark with OCCT) might present problems, but we’re looking at a more realistic scenario and at least the thermal throttling keeps the laptop from crashing.

Running stock is well and good for many, but can we push performance any higher by increasing the CPU clocks? That’s what we attempted to do, and we turned to ThrottleStop for this purpose. Having successfully run all of our gaming suite at 2.3GHz using ThrottleStop, that’s where I started the stress testing. I was a little surprised when the laptop shut down after just 7.5 minutes. Ouch! The CPU cores top out at 100C and the GPU hits 93C, with the laptop sustaining those temperatures for about 30 seconds before crashing (powering off with no warning). With that result in hand (and confirmed with a couple of retests), I stepped the CPU clock back to 2.1GHz. With 200MHz knocked off the CPU clocks, the stress test ran successfully for 20 minutes before once again crashing, and this time the CPU cores maxed out at 99C with the GPU again reaching 93C. The laptop managed to run for five minutes after the first instance of those temperatures, so we’re at least heading in the right direction.

Next up I tried 2.0GHz, thinking I was getting close to “stability”, and the XPS 15 ran for just over an hour before it crashed once again. Maximum CPU temperatures dropped to 98C and the GPU topped out at 92C, but we’re not quite there yet. Interestingly, 1.9GHz on the CPU didn’t do any better, with crashes occurring after 45 to 60 minutes three times before we gave up, and similar max temperatures. At 1.8GHz, we finally reached relative stability, with the XPS 15 handling our looped workload for over four hours. The maximum CPU temperature at 1.8GHz was 95C, and the first time it reached that temperature was just over an hour into the stress test, with the core temperature cycling between 89C and 94/95C every six or so minutes. The GPU maximum temperature was 89C, cycling between 84C and 89C. We put together charts of the CPU/GPU temperatures for our four test runs and you can see them in the following gallery.

As for the system itself, surface temperatures are significantly lower than the CPU and GPU core temperatures reported by HWiNFO, and the chassis never felt uncomfortably hot in our experience—the silicone coating on the bottom helps in this regard, though it may also be inhibiting the radiating of heat through the chassis and contributing to the higher temperatures.

Noise levels are relatively loud (I’d guess around 40dB—I don’t have my SPL meter with me right now), but given the throttling issues the fan should really be spinning faster to compensate—and apparently it can’t. Also note that the exhaust is located under the LCD hinge, which is potentially exacerbating the issue. If the airflow weren’t inhibited by the LCD/hinge, it’s possible the temperatures would drop 5C or more, which might be enough to avoid most of the throttling problems. At idle, noise isn’t a problem at all, with the XPS 15 typically coming in at or below the noise floor of our equipment (30dB). I’d personally rather have a laptop that gets louder but doesn’t overheat, throttle, or even worse crash than a laptop that runs quietly but experiences all of those problems. Of course, in an ideal world you could get both reasonably quiet as well as high performance, but doing so with a thin laptop chassis isn’t in the cards right now. We’ve seen the same issues with throttling (or at least lower clocks) on most of the Ultrabooks we’ve tested as well.

Dell XPS 15 LCD: Decent Contrast and Brightness, Mediocre Colors First Impressions: Skin Deep?
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  • tipoo - Wednesday, July 25, 2012 - link

    It just seems strange that they would ship a laptop which throttles in just minutes, this isn't even a super small ultrabook, it's a standard sized laptop. Maybe there's a problem with the physical seating of the heatsink? Or a BIOS issue maybe?
  • JarredWalton - Wednesday, July 25, 2012 - link

    They're working on the BIOS. I wondered about the problem being specific to my unit as well, but there are a lot of users reporting similar issues right now so that doesn't seem to be the case.
  • dragosmp - Thursday, July 26, 2012 - link

    Thanks for the reply. I missed the point of it throttling only when using both CPU and GPU.It makes sense that they'd size the cooling for a "typical" TDP and not for the 100%TDP. This is usual practice when sizing cooling systems for high end products, by the same rationale you'd get a huge ugly stuff if one were to size the cooling radiators for a Ferrari for the airflow @20MPH New York traffic without the ECU reducing power. It is form over function and I would prefer to have the cake and eat it too, but this perfectly acceptable in my opinion. I probably misread that one can't use the CPU by itself without throttling, that would be unacceptable.
  • alfling - Thursday, July 26, 2012 - link

    lol you can't play 10 minutes without throttlestop...acceptable? whith that price??
  • CeriseCogburn - Sunday, July 29, 2012 - link

    The point is "fanboys". Thus it will be marketed and sold.
  • nerd1 - Wednesday, July 25, 2012 - link

    I've been a fan of anand site but I think it's getting bit ridiculous.

    I don't think this laptop will have lot worse thermal compared to MBP or rMBP - Why I cannot see any 'torture' test on MBPs, like bootcamp + CPU benchmark + GPU benchmark? Many of my friends have MBP and I know they are toasty enough, and some reviewer reported throttling issue with rMBP with such a test.

    And please compare apple to apples. How much apple charge for RAM or HDD upgrade? (It is plain stupid they are still using 5400rpm drive I think) How much does it cost to get SSD+HDD setup or blueray drive for macbooks? How much does it cost to upgrade macbook screen to 1680*1050? How easy is it to get discount coupons for them?

    In practice, you can get a good windows laptop (like the new xps 15) at around $1200 (with easy-to-acquire coupons) and you have to pay full retail price of around $2000 for similarly spec'ed macbook pro 15. I do own a MBA (Which I think is still price-competitive) but all the MBP lines are just plain ripoff.
  • JarredWalton - Wednesday, July 25, 2012 - link

    Give me a break. I am one of the least pro-Apple people around, as I really dislike OS X -- just ask Anand. I do a price comparison on the front page showing how they stack up and conclude that in many areas Dell has the lead. What about throttling on Apple laptops? Well, sadly I'm not the one doing MBP reviews so I can't run those tests. What I can tell you is that Vivek repeatedly ran HL2:EP2 on the latest MBP15 to see if there was any drop in frame rates:

    http://images.anandtech.com/doci/6037/MBP12-HL2End...

    If I made a chart like that for the current A04 BIOS on the XPS 15, there would be a cliff after the first run, dropping from 160FPS to around 80FPS. But hopefully Dell can address that with the next BIOS. Will MBP15 throttle under a stress test workload? I'm almost sure it will, but perhaps not as badly as the XPS 15 right now. What about the Retina MBP? Well, that's a different beast with two fans and apparently significantly improved cooling, and early results suggest it doesn't have any issues with throttling.

    Apple makes some very compelling laptops, but ultimately the only reason I would ever consider one is if I were willing to run OS X. I'm not, and thus laptops like the XPS 15 are very much something I want to succeed. A bit more fine tuning and hopefully Dell will get there, as the throttling is the biggest issue I have right now. (The only other major complaint I have is the good but not great LCD.)
  • nerd1 - Wednesday, July 25, 2012 - link

    I just wanted to point out macbook are way more expensive in practice.

    And I don't think HL2:EP2 is a good benchmark for throttling - I'm pretty sure even internal graphics are sufficient to run them flawlessly these days. One german site used bootcamp and prime95 and they succeeded to make rMBP throttle at 1.2Ghz.
  • headbox - Wednesday, July 25, 2012 - link

    How about doing a RESELL price comparison?! You whine about Apple MBP cost, but in 2 years you can sell it for around 80% of what you paid for it, and tons of people will bid/call you about it. Sell a two-year-old Dell... that phone won't be ringing much, and you'll be lucky to get 50% of what you paid for it. I had the first gen unibody MBP- got it for $1800 and sold it 2.5 years later for $1500 within a couple hours of posting it on craigslist. Try to do that with a "cheaper" PC.
  • alfling - Thursday, July 26, 2012 - link

    Someone who buys a 2-year-old used laptop for 80% of its original price (whatever laptop it is) is just a total idiot, no doubts about this. I guess it's full of idiot apple customers out there

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