A Not-so-Perfect FaceTime Device

The new Touch obviously supports FaceTime. With no cellular modem are no phone or messaging apps on the iPod Touch, but you do get a dedicated FaceTime app. Starting with iOS 4.1 you can now associate an email address with FaceTime so iPhone 4 owners can call iPod Touch owners.

Calling an iPhone 4 user via FaceTime can happen via cellphone number or email address. The FaceTime connection happens entirely over IP so it doesn’t matter that the iPod Touch lacks a cellular modem. FaceTime appears to work the same on the Touch as it does on the iPhone. There appear to be slight differences in quality but I’m unclear as to why that is.

The FaceTime app uses your synced contacts, it keeps a log of your recent FaceTime sessions and even has a favorites pages. The favorites didn’t work as expected. I could add favorites but tapping on the names didn’t do anything, I’d have to hit the blue arrow and manually select a phone number or email address to FaceTime.

When I first wrote about FaceTime I called it a great way to keep in touch with people who are close to you. The only problem was that, at least back then, it required both ends of the call to have iPhone 4s. The new iPod Touch makes FaceTime a bit more accessible.

Both parties can get the iPod Touch, or if you want to FaceTime with someone who has an iPhone 4 you no longer have to buy one yourself - an iPod Touch will suffice.


The mic, to the right of the rear camera

There are issues with Apple's implementation of Facetime on the iPod Touch however. The only mic on the device is on the back of the phone, next to the rear camera - on the other side of where you'll be speaking. Thankfully this proved to be a non-issue in my office but I can see it being a problem in a more crowded/noisey environment. With the mic on the back you also can't FaceTime with the iPod Touch laying on a desk (not that you'd want to). But you do need to hold onto it or at least use something to prop it up with. The iPod Touch worked wonderfully with my Luxa2 H1-Touch:

The major issue I had was with the external speaker volume. I noted a 12dB difference in sound pressure between the iPhone 4's speakerphone and what you get with the iPod Touch while playing music, with voice alone the gap peaks at around 20dB. The iPod Touch's external speaker just isn't loud enough for FaceTime in my opinion. If you're in a very quiet room it's not a problem, but have a computer or two running and it's uncomfortably quiet.

Unfortunately, if you want to use a headset you may find Apple's bundled earbuds aren't perfect - they don't include a microphone. You still have to rely on the rear facing mic on the iPod touch. It works, but it's not ideal.

Apple will sell you a set of earbuds + mic for $30 if you'd like, they work perfectly on the new Touch.

The Camera Good Audio Playback Quality, no GPS
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  • gbrayut - Thursday, September 9, 2010 - link

    I very much appreciated the objective audio quality review and comparison with Zune HD. Most Apple product reviews are very subjective, so having a hardware level perspective with benchmark numbers is a breath of fresh air.

    Keep up the great work!
  • kmmatney - Friday, September 10, 2010 - link

    Bye - Don't let the door hit you on your way out.
  • SadTouchLover - Monday, September 13, 2010 - link

    What a tool. I read the first paragraph of your "novel" and just stopped. This was exactly the kind of review that you claim to enjoy from AT. They blew the whistle on a consumer product that was being hailed as much more than it actually is. Again, you are a tool.

    "I only like a website that reviews obscure, third party RAM modules and boutique GPU manufacturers." Good riddance you loser.
  • tipoo - Thursday, September 9, 2010 - link

    The previous Touch was far from the best sounding device (try a Sony Walkman), does this statement mean that the new one has substantially better SQ?
  • watzupken - Thursday, September 9, 2010 - link

    I suppose the reviewer did a great job of pointing out the shortcomings of the product. At the end of the day, I think it is still a decent product and improvement over its past gen iPod Touch. Apple is also not likely to make this a better alternative over their iPads by giving it a good screen, and more memory. Although the iPad has a bigger screen, the iPod Touch is still capable of cannibalizing the sales of iPad, especially when it is much cheaper.
  • tipoo - Thursday, September 9, 2010 - link

    I'd be really interested to see some web benchmarks on this device. We know it uses the Apple A4 chip, but, like the iPhone 4, we don't know the clock speed. Comparing benchmarks may give us an estimate.

    Also note that the iFixit teardown shows that it uses half the RAM the iPhone 4 uses, I'd like to see how that impacts it.
  • tipoo - Thursday, September 9, 2010 - link

    I must be losing my sanity, all of those things were on the front page. Nevermind this here bumbling idiot!
  • anactoraaron - Thursday, September 9, 2010 - link

    Yet there is no direct link to this "gagdets" section of the website... a minor oversight...
  • El_Capitan - Thursday, September 9, 2010 - link

    Frequent reader, first time poster.

    Usually posting a comment for an Apple product usually incurs a wrath from Apple fanboys, but it just distills to me their ignorance and distain of constructive criticism. I've had an Apple Classic from way back in the day, a Video iPod from 5 years ago, and gave my girlfriend an iPod Touch version 3 a year ago, so I'm not an Apple hater. I also used Macbooks on occasion, but am primarily a PC/Laptop/Server builder/user.

    I've been waiting a while now to update my Video iPod, but haven't decided on what I want. I played with my gf's iPod Touch, and it's nice with all the apps, but then there's the Zune and it's OLED display. Granted, what I'd be using it for is listening to music, watching videos, playing games, and browsing the web when connected to wi-fi, but I have my Blackberry Bold 9800 that can handle all the functions of an iPod Touch minus the touch features and apps, while my Nintendo DSi has a great selection of games. While my Video iPod can still play music and videos, it's not as great for videos.

    For my choices:
    1. Watching videos - Zune HD or PSP Go or iPod Touch
    2. Playing games - Nintendo DSi, PSP Go, or iPod Touch
    3. Listening to music - iPod Touch, Zune HD
    4. Browsing the web - iPod Touch

    Now, while the iPod Touch does all those things, the only thing holding me back is that the display isn't the best. There's fun to be had with all their apps, but there's funner games to be played elsewhere.

    I would have definitely gone in to buy an iPod Touch 4, but they're still lagging behind on the display. Instead, it looks to me that they want to cash in on just upgrading the aesthetic appeal, and hope that being a 4th gen gets people to upgrade, and not the reality of what the real benefits are.

    I was close to purchasing a Zune HD, but so far am faring well with my trio of Blackberry Bold 9800, Video iPod, and Nintendo DSi. I guess with the letdown on the iPod Touch 4, I'll still be waiting until something better comes along.
  • gbrayut - Thursday, September 9, 2010 - link

    I purchased a 32GB Zune HD and absolutely love it for playing music or watching videos (mostly podcasts). The form factor is about half the size of an iPhone or iPod touch, which makes it easier to use when jogging or working out, and it retails for about $50 cheaper than the iPod touch.

    It definitely has its short comings: the mobile browser is pretty bad, doesn't have very many apps, and no wifi updates for podcasts when outside your home network (suppose to be fixed in Windows Phone 7 and next gen Zune HD). Also while it has the potential to be a great gaming platform using XNA there just aren't a lot of developers working on games right now (again hopefully will change with Windows Phone 7 release).

    I would highly recommend Zune HD as a Personal Media Player, but don't buy one hoping for a good web browser or a ton of games. I do however look forward to the next Zune release and will evaluate Windows Phone 7 when it comes out.

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