Toshiba Portege R700—An Open Letter Regarding Bloatware

Dear Toshiba,

First off, I’d like to thank you for making a great ultraportable system. The Portege R700 is a very impressive piece of technology, especially with the Core i7 processor and solid state drive. I really love the light weight aluminum chassis, and the lower configurations are good values. The R700 gives the Toshiba line a standout product that is truly amongst the most highly featured ultraportables on the market.

Now I know that including bloatware on desktops, notebooks, and even smartphones has become the industry standard. People like McAfee, Symantec, AOL, and others are willing to pay you to toss their software onto your standard system image when you ship computers. I get it—it just makes business sense; you’re being paid to do basically no work. Everybody does it, from the biggest to the smallest, with the exception of those high rolling enterprise-class guys. Dell, HP, Sony, ASUS... nobody is immune to it and I’m not here to point any fingers. It’s not your fault for taking the effectively free money that is offered to you.

But this is getting a bit ridiculous. I fired up the R700 and found 91 running processes on boot. Ninety-one. Seriously, that’s insane. A well configured notebook should have between 40 and 50 running processes on boot, depending on how many utilities the manufacturer uses. On my personal use notebooks, I don’t even think I’ve seen 91 processes running EVER, even with 20 instances of Google Chrome running. It’s enough to bring the R700, even this high end SKU, to it’s knees while not doing much of anything. To say it’s pretty disappointing to see a $1600 notebook with top shelf components crawling through the most mundane tasks would be an understatement of epic proportions.

So please, in the future, don’t load your computers up with quite so much bloatware. It really kills the out-of-box experience for the end user.

Regards and thanks again for the otherwise great notebook,

Vivek Gowri

Toshiba Portege R700 - Inside and Out Toshiba Portege R700 - Performance
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  • OCedHrt - Tuesday, September 07, 2010 - link

    Would like to see a proper review of the Sony Z. Even though I already have one, I feel this one deserves a proper review. Reply
  • Dustin Sklavos - Wednesday, September 08, 2010 - link

    I'm sure we'd love to (Vivek would probably love a change of pace since he handles our ultraportables, etc.), but we can't review what we don't have and aren't offered, and Sony's very cagey about review hardware. :( Reply
  • cheinonen - Tuesday, September 07, 2010 - link

    My wife just got that Vaio Z model and I really must say that the screen is drop dead gorgeous. There might be a better screen out there, but I've not seen it if there is one. It's also just a ridiculously fast machine and what I would get if I could afford it (work paid for her's). It's also worth noting that is has a resolution of 1600x900 or 1920x1080, not the 1366x768 of the Toshiba. Reply
  • Osamede - Thursday, September 09, 2010 - link

    I have the Sony Z12 myself and I like it a lot. It's the best screen I've seen on a PC laptop so far.

    That said the screen on the 13" and 15" MacBook Pro are better than the one on the Z. A bit more glossy but actually also sharper and clearer. You put a powerpoint presentation up on those and the clarity is great, the color "pops" - its phenonmenal. Even on plain old text slides.

    On the Z my powerpoints look good, but not that extra good like those Macbooks.
    Reply
  • IvanAndreevich - Tuesday, September 07, 2010 - link

    I really appreciate it! You are giving us power users who own a desktop IPS screen a voice. With the demise of the AFFS screens from Lenovo we have almost nothing left :( I can't stand TN trash. Reply
  • MrSpadge - Wednesday, September 08, 2010 - link

    Agreed! Reply
  • Taurus229 - Tuesday, September 07, 2010 - link

    Nice! Make it a giveaway! Would love to have one! Reply
  • jrocks84 - Tuesday, September 07, 2010 - link

    Having had first hand experience with many Toshiba R500 and R600's, I can say that those were the flimsiest computers I have ever seen. The screen, the chasis, the... well everything had massive amounts of flex. There were always imprints of the keyboard on the screen too that were near impossible to remove. And they keyboard also sucked.

    Due to the lack of build quality in the R500 and R600 series, the company I work for lost all confidence in Toshiba and has since started using HP 8440p's and 2540p's. When I heard they had switched to HP, I was quite surprised because of their crappy consumer laptops, but those things were solid and surprisingly had good keyboards too.

    On the software side, I have a friend who owns a Toshiba laptop and it too came loaded with all that crapware. Most of the stuff is even Toshiba branded crapware, so it's not like they get money for most of it...
    Reply
  • SteelCity1981 - Tuesday, September 07, 2010 - link

    That's the first thing i do when i get a laptop is reformat it with a Windows 7 CD, because every namebrand pc now od days just love to add lots of bloatware onto their systems Reply
  • METALMORPHASIS - Tuesday, September 07, 2010 - link

    Daughter has one from 4 or 5 years ago,runs great. Let your pocketbook be your guide as always! Reply

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