Disappointed, I went back to OCZ

OCZ was worried. The last time I reviewed one of their SSDs I was truthful about it, and it hurt their sales considerably. Customers were returning drives, and to OCZ’s credit, they stepped up and even accepted some returns themselves - something that most manufacturers wouldn’t have done. Regardless what they had told me, there was some admission of fault there. Those JMicron drives were nothing short of crap.

As soon as OCZ started getting word that I wasn’t pleased with Vertex, they went into a state of panic. These drives all do very well in synthetic HDD tests like HDTach and ATTO, that’s generally all they’re reviewed in, so that’s all they’re tested in. But now OCZ was hearing that the Vertex wasn’t passing some of my tests and they had no idea what it was failing or why.

I tend to do a good job of keeping what tests I run secret until the review is published, so there isn’t any unfair optimization. I purposefully introduce new tests to our performance suites to help keep manufacturers honest and optimizing for real world usage scenarios rather than specific benchmarks. OCZ had no idea what I was running, but they knew that the Vertex wasn’t doing well.

Summit on the other hand was performing just fine, but that’s an expensive drive. Vertex was supposed to be good, it should’ve been good, there’s no reason for it to be performing this poorly. I ran the infamous iometer test to see what was going on:

Iometer 4KB Random Writes, IOqueue=1, 8GB sector space IOs per second MB/s Average Latency Maximum Latency
Original Pre-release OCZ Vertex 20.7 0.08 MB/s 48.2 ms 484.5 ms

 

How on earth is this acceptable at all? Average latency of 48.2ms and a maximum latency as bad as the Apex and G.Skill Titan drives? I’ve heard some SSD vendors dismiss the iometer results but let me caution you against that. What these numbers are telling us is that on average, when your OS goes to write a 4KB file somewhere on your drive, it’ll take nearly 50ms. That’s 4.5x longer than a 5400 RPM 2.5” notebook drive and that’s the average case. What part of that sounds acceptable? Anyone who tells you otherwise is delusional.

I thought for sure that the drive was broken and that we’d made no progress since last fall. But the drive hadn’t launched yet, while there were glowing reviews of it, no one had wasted any money. I wrote an email to Ryan Petersen, OCZ’s CEO. I described my findings and told him that while the Vertex’s performance was better than any of the JMicron solutions, it was unacceptable for anything other than perhaps extremely light, single-tasking usage.

I told him it sucked. He said that wasn’t fair. We argued over email but he came back and asked me what I needed to see to make the drive better.

I told him I’d need an average response time in the sub-1ms range and a max latency no worse than Intel’s 94ms. I didn’t think it would be possible. I was prepared for OCZ to hate me once more. He told me to give him a couple of days.

OCZ Sends Me SSDs, Once More Once More, With Feeling
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  • sbuckler - Wednesday, March 18, 2009 - link

    Depends on how smart the controller is? Shuffling around the data now and again in the background would make sense.
  • Frallan - Wednesday, March 18, 2009 - link


    @AT
    This is why i come to AT to read up on the developments.

    @OCZ
    Well played :0)

    The ruler of the roost are the Intels however I will be able to afford one of those when there are cows enjoying themselfs by dancing on the moon. My next upgrade will be a Vertex - not only bc its Valu for money but equally much bc. OCZ obviously takes care of thier customers and listens to reason.
  • pmonti80 - Wednesday, March 18, 2009 - link

    This is the kind of article that makes me come back here.
  • nowayout99 - Wednesday, March 18, 2009 - link

    OCZ, you should listen to Uncle Anand. ;) Hopefully Mr. Petersen understands that it's tough love.

    And the final product seems perfectly cool -- great performance at a better price than Intel. It's the first SSD I'd be able to reasonably consider.
  • SOLIDNecro - Wednesday, March 18, 2009 - link

    Thx for this article Anand, I have been in a hotly contested debate over OCZ vs Samsung with my "Asperger Enhanced" nemisis/close friend...
    (In all fairness, I should mention I use the BiPolar SSE instruction set myself)

    He was only looking at Samsung, I said he should look into what OCZ has now.

    His reply was "I don't know them, and don't want to be disapointed"
    (Long story behind that...He's from the Server/Workstain/HPC crowd, I am from the hardcore OC/Gamer/Desktop group, so he is not familiar with OCZ)

    Looks like the Samsung (And alot of others) has "Issues" with performance degrading over time that are somewhat solved by Intel and OCZ (Plus maybe a few other companies that use the Rev B JMicron controller on there low cost SSD's)

    I agree the OCZ Vertex offers the best bang for low buck SSD today, and I am tempted to grab one. But a year from now, anyone that bought a current gen MLC SSD will be saying "I coulda had a V-8" if that TRIM technology does what it promises!!!
  • James5mith - Wednesday, March 18, 2009 - link

    As people continue to try and push the envelope of storage performance in a variety of ways, and as 6gbps SATA becomes available, the performance of SSD's will only go up.

    As always, I wanted to say thanks for the great article and keep them coming. It's the only way the rest of us can keep pace with what's happening out there in the world of performance storage.
  • vailr - Wednesday, March 18, 2009 - link

    Is there any benefit in using 2 SSD's in a Raid 0 configuration?
    And: any differences between motherboard Intel Raid vs. a Raid controller card from Areca, for example. Also: can the "Trim" command work while in Raid mode? Probably not, I'm guessing...
  • 7Enigma - Thursday, March 19, 2009 - link

    Raid0 is really the holy grail for SSD's. The low risk of failure of SSD's which normally makes Raid0 with typical mechanical HD's more dangerous is very appealing. My personal storage-size goal is ~120-160gigs. Once they reach that size for under $300 I think I'm going to jump in. But I'm more likely to grab 2 60's or 2 80's and Raid0 them than get a single large SSD. The added performance will outweigh the higher power draw of 2 drives, and should make them extremely competitive with Intel's offerings (or whatever holds the crown at the time).

    I figure it will be about a year or so until the prices are in that range, as 2 60gig Vertex drives will currently run you about $400 after rebate.

    I can't wait to jump on that upgrade and will then put my current 250gig mechanical drive as the storage drive (I don't use a ton of space in general as I have a 320gig external backup).
  • Rasterman - Thursday, March 19, 2009 - link

    The problem with doing that is if you want to move your drives to another system they won't work, so upgrading is a pain. You could image them I guess, but plugging one drive in is much simpler. I had an older XP install that made it through 3-4 different systems.

    I would also question real world results, if you're going at 250MB/s or 500MB/s its not even going to be noticeable unless you are doing some massive video editing or some other huge file operations, and as Anand says, SSDs don't fill this role right now as they are super expensive per GB. So if you really are editing video a lot, you are going to need a hell of a lot more space than SSDs can offer you.
  • Gasaraki88 - Friday, March 20, 2009 - link

    RAID is a universal standard so if you take two RAID0 drives out and move them to another computer with a RAID controller, it SHOULD just work if the original RAID was doing it correctly.

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