The Keyboard

I've tried PDAs and I've tried all sorts of smartphones, but the device that won its stay in my life was the Blackberry.  I've been through five different Blackberries over the past few years, including a brief stint with the Pearl and more recently, the Curve.  When the iPhone was announced, I was intrigued by its promises of a fast, focused user interface, but I was concerned about the lack of a tangible keyboard.

You see, I can type pretty quickly on my Blackberries; I've written multiple pages of articles on them before, when I didn't have easy access to a notebook or when I had an idea strike me while in an unusual location.  Anytime I'd pull my phone out to type down a message someone would always exclaim that they were shocked at how fast I could type on something so small.  In my mind, the iPhone would inevitably lose out to the Blackberry because of its lack of a physical keyboard.  Then I began testing the Samsung Blackjack and the Blackberry Curve. 

The Blackjack is the perfect example of why the lack of a tangible keyboard is a non-issue.  In order to attain such an attractive form factor, the Blackjack's keyboard is extremely cramped.  Not only is it cramped, but if you type too quickly, the keys sometimes have difficulty registering, making you type things like anad instead of anand.  The last Blackberry I used was the 7730 which had a huge keyboard by comparison.  But with the Blackjack, I not only had to type slower, but I had to look at the keyboard while typing - something I rarely had to do on previous Blackberries.  Then I tried the Curve.


I am Gigantor

The Blackberry Curve was a little better than the Blackjack, the issue with keystrokes not registering was not present (Blackberry's user base would definitely not stand for that), which made typing a bit easier.  But the fundamental issue of a cramped keyboard remained; I had to keep looking at the keys to make sure I was hitting the right letters, and while I appreciated the form factor more than my enormous 7730, the Curve made me feel like I had the thumbs of a giant. 

In both of these cases, the Curve and the Blackjack, the tactile feedback of the keyboard was hardly an advantage.  The limiting factor to typing performance was the closeness of the keys and as a secondary limitation, the keystroke recognition issue on the Blackjack; in other words, the iPhone had a chance.

My first evening with the iPhone's keyboard was absolutely horrible.  I had heard Apple's advice of starting with your index finger alone before graduating to two thumbs, but "dammit I am a fast thumb typer!" so I discarded the suggestion and went right to it.  About an hour into trying to type anything I hated the iPhone, I wanted my Blackberry back and I wanted Apple to make me another phone with a real keyboard.  The issue wasn't the lack of tactile feedback, it was the fact that my thumbs were hitting everything but the keys I wanted.  I tried slowing down, but that didn't help much either, I admitted defeat and went to granny-typing with a single index finger.  Even then I was making a ton of mistakes; each incorrect keystroke frustrated me to the point of needing prescription drugs.  I called it a night and went to bed, I would tackle the iPhone in the morning.


One letter down, only ten more to go

The next day I took my iPhone and sat on the couch with it; away from all computers, and with a clean slate, I took my right index finger and started typing as many pages as I possibly could.  I wrote some of this review, I wrote long emails to good friends, I text messaged everyone, I would not leave that damn couch until I had gotten better at typing on the iPhone.

Oh Hashmir, Multi-Touch Me Down There The Keyboard (Continued)
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  • jay401 - Tuesday, July 3, 2007 - link

    quote:

    About the only thing that's missing is the ability to assign your MP3 files as ringtones.


    Now that's practically an unpardonable sin, given that it's such a basic request and something absent from most phones because most providers think people are dumb enough to pay money to download a ringtone (like hell would I ever do that nonsense).

    So why not just let people use their mp3s? I already do that on my cellphone but since I can't do it directly I do it in a round-about way by sending myself the mp3 clips as attachments to messages sent to my phone, which I can then download and assign as a ringtone.

    Why not just make it straightforward and easy? You'd think this is one thing Apple could do right. :(
  • jay401 - Tuesday, July 3, 2007 - link

    from page 11:
    quote:

    Tell me that's not the best looking PDF on a mobile phone you've ever seen


    If I could read any of the incredibly tiny text in that picture, maybe I would be able to. ;P
  • Anand Lal Shimpi - Tuesday, July 3, 2007 - link

    Seriously, the PDF looked shockingly good. Once you stretch to zoom in so you can actually read the slides, it's amazing. Yes, I realized being excited about how good a PDF looks on a phone is silly, but I figure after waiting in line for five hours for said phone, I've got nothing more to lose :)

    Take care,
    Anand
  • Griswold - Tuesday, July 3, 2007 - link

    You can't make videos on the phone, you can't copy/paste, there's no IM client, you can't replace the battery on your own, you can't add applications to it, there's no Flash/Java support, it's heavy and the list goes on. But here's the catch: there isn't a phone out today (smart or not) that doesn't have at least as long of a list of issues.

    But for a price tag like this, I expect a shorter list. And unfortunately, many of the things on this list are important to me.

    Still, after being so skeptic about the iphone, I'd still like to have one (yea, it does have this star trek datapad feeling!!) but due to the flaws and shortcomings, i'll just wait for the next incarnation that will most likely hit the street within a year.

    I dont believe in early adopting gear from a company with zero experience on this particular field, and while apple did most of their homework, my motto (rightfully) stands.

    The next iphone will most likely be much better suited for me.
  • mongo lloyd - Tuesday, July 3, 2007 - link

    Comic Sans? Really?
  • plinden - Tuesday, July 3, 2007 - link

    No - http://www.searchfreefonts.com/fonts/m9.htm">Marker Felt Thin
  • mongo lloyd - Wednesday, July 4, 2007 - link

    Oh ok. Equally terrible font, I'd say. Is that a standard-use font for Apple? Yikes to that.
  • Sunrise089 - Tuesday, July 3, 2007 - link

    Lots of personality, info that wasn't just a run down of specs, and best of all telepathy.

    I was actually thinking while I read this "I wonder if I'd be able to watch TopGear clips on this, since often they get pulled from Youtube. I scroll down the page, and see Clarkson staring back at me. Amazing.

    One more thing, about the homeless guy's choice between the Enzo and the Veyron - between ugly and boring, I don't know which I'd pick either. After all these years, McLaren F1 FTW!
  • Yongsta - Tuesday, July 3, 2007 - link

    Nice Review, the iphone sounds great but $600 is out of my budget. Hopefully Apple in the future releases new types of iphone's at affordable prices. Maybe Samsung/Nokia/Motorola will try to make a copycat phone but they probably cant match Apple's UI.
  • Locutus465 - Tuesday, July 3, 2007 - link

    I do love the looks of the iPhone... However if everything I hear about it is true then it would not interest me. Complete lack of 3rd party software support? If this is true then yikes! I've got my Windows Mobile phone running with quite a bit of 3rd party software and for me that's a huge must... Like my Trillian like all in one chat client, Pocket Putty, CISCO VPN client and of course, pocket mahjoong (spelling?).

    Also, I've heard for a closed system they missed the boat on what would be some truely killer features (which could be solved via allowing 3rd party software). For instance it has (google?) maps, yet from what I hear no GPS integration? Why not? At least in windows mobile you have options (though yes, it's not built into that platform either).

    It would however, be nice to see more cell companies consentrate on end user experience... It's appriciated that is for sure.

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